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Cancel SUN BASKET
in 30 seconds only!
Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Sun Basket service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Sun Basket: Easy Method
What is Sun Basket
Sun Basket is a US-based subscription meal-kit and prepared-meals service that offers chef-designed recipes, diet-specific plans and a marketplace for add-ons. The core offering is weekly deliveries of pre-portioned ingredients and ready-to-heat meals designed around diets such as paleo, keto, gluten-free, pescatarian and vegetarian. Sun Basket presents itself as a subscription that can be customised by meal plan, number of servings and number of recipes per week, with pricing presented per serving and per box.
The service publishes a weekly billing and shipping cadence and references a weekly cutoff for ordering and changes; customers are charged on a weekly cycle aligned to that cadence. Pricing advertised on US pages starts from US$9.99 per serving, and menu access and full pricing are typically visible to active subscribers.
| Plan detail | Source price (USD) | Approx. A$ equivalent |
|---|---|---|
| Per serving starting price (advertised) | US$9.99 | A$14.95 approx |
| 2-person, 2 recipes, weekly (example) | US$51.96 | A$77.80 approx |
Conversion used for approximation: 1 USD = 1.4968 AUD (market rate early January 2026). Amounts above are approximate conversions from US-listed prices; Sun Basket does not publish local AUD pricing for this market on the cited pages.
How cancellations typically work for Sun Basket subscriptions
Framework: subscription billing follows a weekly cycle with a specified cutoff time that determines whether an upcoming delivery will be charged and packed. Sun Basket documentation refers to the concept of a weekly cutoff after which orders are charged for the following week. Consequence: cancellations or modifications that are effective after the cutoff are commonly treated as applying to subsequent cycles, not the in-flight delivery.
Notice periods and billing cycles: the operative deadline is the weekly cutoff for the order cycle. The supplier’s practice is to charge and pack boxes on a regular schedule; if the charge has been authorised and the fulfilment process begun, refunds are often limited or discretionary. This pattern is reflected in customer reports where users were charged despite attempting to stop a shipment after the cutoff.
Proration and refunds: Sun Basket’s published guidance emphasises weekly management of deliveries and indicates flexibility to skip or pause, but does not guarantee pro rata refunds once an order is processed and packed. Expect refunds to be assessed on the basis of whether fulfilment had materially progressed.
Cooling-off and statutory rights: there is no general Australian statutory cooling-off period that voids all subscription charges; consumer guarantees and unfair practice laws can create remedies where terms are misleading or where services are not supplied as promised. When dealing with recurring charges, assess the timing of the charge relative to the supplier’s stated cutoff.
Customer experiences with cancellation
What users report
Many online reviews and complaint threads describe situations where customers were charged because a sign-up or change fell after the supplier’s weekly cutoff. Reports frequently note surprise at immediate charging for initial orders and difficulty securing refunds for deliveries already packed. These accounts illustrate the operational risk of short billing windows and time-zone misalignment for overseas services.
Recurring issues and practical takeaways
Recurring themes from public feedback include: unclear visibility of the precise cutoff in the checkout flow, charges appearing before menu selection is finalised, and refunds being partial or refused when the order is already packed or shipped. Customers who obtained relief did so where timing clearly fell before packing or where the supplier exercised discretionary refund policies.
Documentation checklist
- Order records: confirmation numbers, timestamps and the menu/box summary for the delivery cycle in question.
- Payment evidence: card statements or payment authorisations showing the charge date and amount.
- Terms and conditions: a copy or screenshot of the version of the terms that applied at the time of sign-up or change (include cutoff references).
- Communication log: dates, times and short notes summarising any exchanges or automated notices relevant to the charge or cancellation.
- Packaging/fulfilment evidence: where relevant, delivery tracking or photograph evidence showing receipt or non-receipt of goods.
Disputes, refunds and enforcement considerations
Contractual logic: whether a refund is due depends on the contract terms and on whether the supplier has begun performance. If fulfilment has materially progressed, many suppliers treat refunds as discretionary or limited to credit. Nevertheless, consumer law can render contractual terms unenforceable where they are misleading or inconsistent with consumer guarantees.
Chargebacks and formal disputes: banks and card schemes maintain dispute processes for unauthorised or incorrect charges. These processes have strict time limits and evidentiary requirements. Consequently, maintain the documentation checklist above and act promptly if you intend to lodge a bank dispute.
Regulatory route: the ACCC and state fair-trading offices monitor subscription practices and have published guidance on subscription traps and misleading representations. Where systemic problems appear (for example, repeated charging despite timely cancellations), regulators may investigate or take enforcement action. Keep regulator contact pathways in mind as a last resort.
| Feature | Sun Basket (US source) | Practical note for local users |
|---|---|---|
| Diet plans | Multiple (paleo, keto, vegetarian, gluten-free) | Plan types are detailed on support pages; dietary labelling may note potential cross-contamination. |
| Billing cadence | Weekly cutoff for charges | Time-zone differences can affect whether a change applies to the next delivery. |
| Pricing visibility | Full menu/pricing shown to active subscribers | If pricing is shown only after signup, check timing of first charge carefully. |
Address
- Address: Sun Basket, Inc. 501 Folsom Street, Third Floor, San Francisco, CA 94105, United States
What to do after cancelling Sun Basket
Monitor your card statements for at least two billing cycles following the effective cancellation date to confirm there are no residual or repeat charges.
Retain the documentation checklist items and, if a disputed charge appears, gather proof of the timing of your cancellation request relative to the supplier’s stated cutoff and packing schedule.
If a refund is refused and you believe that refusal breaches consumer guarantees or was caused by unclear or misleading terms, consider lodging a formal complaint with your card issuer and, if appropriate, a regulator. In accordance with consumer law principles, persistent or systemic failures by a supplier may warrant regulatory attention.
Finally, if you intend to re-subscribe in future, document the exact timing rules that applied previously and compare them to any updated terms or cutoffs the supplier publishes before re-enrolling.