Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Tastecard
Birkby Grange, 85 Birkby Hall Road
HD2 2XB Huddersfield
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Tastecard service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
How to Cancel Tastecard: Step-by-Step Guide
What is Tastecard
Tastecard is a paid dining and lifestyle membership offering discounts and 2-for-1 deals at participating restaurants, cinema and leisure partners. It operates as an ongoing subscription with introductory offers, trials and periodic promotions; the operator positions the membership as delivering savings that can offset the subscription cost within a few uses. The company publishes guidance about memberships and notes trial/introductory arrangements and automatic renewals on its site.
Subscription plans and pricing details for Tastecard
From a financial perspective, Tastecard sells recurring memberships with at least monthly and annual billing patterns and promotional annual prices in GBP; Australian retail channels also sell 12-month gift memberships in AUD. Plan pricing can vary by promotional window, reseller and the point of purchase. Use the table below as a snapshot of typical plan structures and observed AU pricing examples rather than definitive current offers.
| Plan type | Typical billing cycle | AU price example |
|---|---|---|
| Monthly digital membership | Monthly auto-renew | Varies |
| Annual digital membership (promotional) | Annual auto-renew | Approx A$60.60 (example converted from a UK promo price of £29.99 - approx conversion). |
| 12-month gift membership (retailer sale) | Single 12-month period (gift product) | A$101.99 (retailer listing example). |
Considering that exchange rates and local reseller margins move, expect AU prices to differ from UK promotions. From a budgeting standpoint, compare the effective monthly equivalent of any annual offer against expected usage to determine break-even frequency.
How cancellations typically affect Tastecard subscriptions
In terms of value, most Tastecard memberships are continuous subscriptions that automatically renew at the end of a billing period unless cancelled in line with the provider’s terms. The operator’s materials make clear that memberships are ongoing and subject to renewal reminders and the terms and conditions.
Key contractual points that drive financial outcomes are notice windows for non-renewal, whether the membership was purchased via a third-party billing system (for example, app stores or resellers) and the provider’s stated refund/proration policy for renewals. These factors determine if a refund is available for unused time or if the membership remains active until the end of the paid period.
What users report
Public feedback shows two broad themes: value for frequent diners and friction with renewal or dispute resolution. Review platforms and forum threads record members praising the savings on regular dining, while lower-rated reports focus on surprise renewals, difficulty resolving billing disputes and slow responses from support.
Anecdotal customer feedback includes reports of memberships obtained via partner programs being terminated or changed after redemption, and users seeking refunds after unexpected charges. These reports come from multiple review outlets and community threads and reflect practical recovery problems when expectations and partner arrangements change.
Recurring issues and practical takeaways
From a financial-advisory perspective the recurring issues that matter most are: unclear renewal reminders, differing rules depending on how the membership was purchased, and restricted refund/proration policies for digital services.
- Renewal timing: Consumers frequently report automatic renewal occurring close to holidays or promotional periods, which affects the timing of outflows.
- Third-party purchases: Memberships bought through partners or retailers can have separate fulfilment or termination rules, which complicates refunds when an offer is withdrawn.
- Dispute friction: Several reviewers note delays in resolution and frustration when proving entitlement to refunds for interrupted or terminated access.
Consumer rights and the legal backdrop relevant to Tastecard
From a legal perspective, Australian consumer law provides remedies where a digital service is not supplied as promised or is faulty. The competition and consumer authority has acted against businesses that misstate refund rights for digital products; consumer guarantees apply to digital products and subscriptions. If Tastecard fails to deliver contracted benefits or misrepresents the service, consumers may be entitled to remedies under the Australian Consumer Law.
That said, change-of-mind refunds for digital memberships are often constrained by contract wording and by whether the content or benefits were delivered; this is why documenting the precise loss of access and timing is critical when assessing likely remedies.
Financial effects: proration, refunds and cooling-off for Tastecard
Typical commercial patterns observed across digital subscription services and reflected in Tastecard materials are: renewal charges are taken at the start of the new term, cancellations generally stop future renewals but do not always trigger refunds for the unused portion, and promotional introductory pricing may convert to a higher renewal rate.
From a value perspective, proration for unused time after cancellation is uncommon unless explicitly stated. Refunds after an automatic renewal are often discretionary and time-limited; customers who are charged unexpectedly should act quickly to compile evidence for a claim or dispute.
Documentation checklist
- Proof of purchase: retain the original receipt or confirmation showing plan, price and purchase date.
- Promotional terms: save screenshots or copies of any promotional offer or partner benefit used at signup.
- Billing records: record dates and amounts of renewal charges and the payment method used.
- Access records: note when access was lost or when promised partner benefits were withdrawn.
- Communication logs: keep timestamps and content of any interactions; note reference numbers if supplied.
Disputes, chargebacks and evidence to support a financial claim
From a financial optimisation viewpoint, pursue the least disruptive remedy first: collect clear evidence, check terms for any trial or renewal cooling-off language, and evaluate whether the purchase was via a third-party billing channel that has its own dispute process.
If your bank or card issuer is required to consider a chargeback, be prepared to supply the purchase confirmation, evidence of cancellation attempts, and screenshots showing the billed items and dates. Winning a chargeback is easier when the merchant cannot demonstrate lawful renewal under its terms or when the service was materially different from what was promised. Public reviews indicate some members have needed extended persistence to reach resolution.
Common pitfalls and mistakes to avoid when you cancel taste card
- Missing key dates: failing to note renewal dates or trial expiry increases the chance of an unwanted charge.
- Relying on memory: not keeping receipts or screenshots makes disputes harder to substantiate.
- Assuming automatic refunds: many digital subscriptions do not prorate or refund renewals unless the provider’s terms allow it.
- Overlooking third-party terms: memberships bought through partners may be governed by partner terms rather than the operator’s direct-sale policy.
Practical recommendations and cost-benefit decision points
From a financial-advisor stance, treat any membership decision as a mini investment evaluation: estimate realistic annual savings from venues you actually use, compare that against the effective annual cost, and consider the probability of needing a refund. If break-even requires frequent use, an annual plan can be cheaper per month but increases exposure to unexpected renewals.
Do a 12-month projection: calculate expected savings from typical discounts and compare to the observed AU purchase prices or converted promotional rates to decide whether to keep or cancel. Use the documentation checklist to build a defensible record if a dispute becomes necessary.
| Scenario | Financial logic |
|---|---|
| Frequent diner (>=1 visit/month) | Annual membership often breaks even; prefer to track actual usage and plan renewals around low-risk dates. |
| Occasional user (<6 visits/year) | Pay-as-you-go or promotional short-term offers may be better; avoid long auto-renew commitments. |
What to expect after you cancel taste card
After cancellation you should monitor billing statements closely for at least one renewal cycle to confirm no further charges occur. Expect to retain access for any paid period you already bought unless the terms specify otherwise or a partner agreement states immediate termination.
If you see unexpected charges, refer to your documentation checklist and evaluate whether to escalate via a dispute with your payment provider or to seek remedies under consumer law when the service was not supplied as described. Public reports indicate some members experienced protracted exchanges when partner offers were withdrawn or accounts were altered.
Address
- Address: Taste Marketing Ltd, Birkby Grange, 85 Birkby Hall Road, Birkby, Huddersfield, HD2 2XB, United Kingdom