Cancellation service #1 in Australia
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Trifecta service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
How to Cancel Trifecta: Complete Guide
What is Trifecta
Trifecta is a meal delivery and nutrition app business that combines ready-to-eat weekly meal plans with a companion nutrition and macro-tracking app. The company offers several meal plan structures (clean/paleo/keto/plant-based/protein-focused) billed on a recurring weekly basis, plus optional in-app premium subscriptions for the tracking features. From a financial perspective, Trifecta positions itself as a convenience and performance product rather than a low-cost grocery substitute; typical per-meal cost is well above basic home cooking but is presented as time and nutrition value.
On the official shop pages Trifecta lists multiple meal plan types with a weekly baseline price figure for minimum orders; the app storefront shows a distinct premium subscription that is billed monthly or annually. These two billing tracks have different refund and cancellation rules, which is important when comparing your financial exposure across services.
Subscription plans and pricing snapshot
Below is a compact representation of the main plan types and the app premium option with AUD pricing presented as an approximate local equivalent where official AUD pricing was not displayed. Use the table to compare recurring commitments and scale effects on monthly outlay.
| Plan | Core feature | Typical recurring charge (AUD) |
|---|---|---|
| Flex choice / clean / keto / paleo / plant based | Prepared weekly meals, menu-selected; weekly minimum applies | From A$168/week (approx) - price shown on site converted to AUD as an estimate. |
| Order minimum | Minimum weekly order to proceed | Varies; approx A$148 (order minimum shown on site converted to AUD) |
| App premium subscription | Macro tracking and premium app features | A$9.99/month or A$49.99/year (store pricing). |
Note: meal site prices are displayed in the company storefront and were converted to AUD for local context using recent mid-market exchange rates; treat the weekly figure as an estimate for budget planning.
How cancellations typically work for Trifecta
From a financial and contractual viewpoint, Trifecta separates product lines: weekly meal deliveries and in-app subscriptions carry distinct billing cycles and refund rules. The meal delivery cycle is weekly and the app subscription is monthly or annual.
Notice periods and cutoffs: Trifecta uses advance order cutoffs tied to weekly production. Practically, that means an advance notice window applies before the next weekly fulfillment; many consumer reports and guidance notes reference a 7-day cutoff for changes to take effect. Missing that cutoff commonly results in being charged and receiving the next scheduled delivery.
Refunds and proration: the published terms treat paid subscription fees as largely non-refundable except where local consumer law requires otherwise or where the company exercises discretion. For the app subscription, in-app purchases are governed by the relevant app marketplace rules and refund channels. For meal deliveries, last-minute production and perishable goods mean refunds are limited and often handled case-by-case. Expect limited proration for partial weeks unless otherwise agreed.
Customer experiences with cancellation
What users report
Reviews across platforms show a mix of satisfactory and problematic experiences when cancelling. Positive experiences cite responsive staff and successful resolution; negative reports commonly cite missed cancellations, late refunds, and difficulty obtaining confirmation. These themes appear in independent reviews and complaint logs.
Several third-party reviews and guides also note that the company asks for advance notice for skips or cancellations and that support interactions may include retention attempts. Customers frequently advise double-checking billing dates and keeping records of any confirmation provided.
Recurring issues and practical takeaways
Recurring issues reported by consumers that have direct financial consequences include: missed cutoff resulting in a charge for an unwanted week; disputes over whether an account was actually deactivated; and refund timing. In some resolved complaints the company issued refunds only after escalation to dispute avenues.
Practical takeaway: treat the combination of weekly fulfillment and non-refundable production as the primary financial risk. Keep detailed records of billing cycles, the exact time you requested a change, and any written confirmation you receive. From a budgeting standpoint, assume one extra weekly charge if you are uncertain about the cutoff timing.
Documentation checklist
- Billing records: copies of all invoices and card/statement entries covering the last 3 billing cycles.
- Order history: order IDs, dates of scheduled deliveries, and plan descriptions.
- Terms snapshot: a saved copy or screenshot of the company terms of service relevant to subscriptions and refunds dated near the time you subscribed.
- Confirmation evidence: any written confirmation or reference number associated with your cancellation or change request.
- Dispute evidence: correspondence or records if you raise a charge dispute with your card provider or a consumer agency.
Financial implications and dispute options
From a financial perspective, the two key risks are: (1) unwanted recurring charges that hit your card before a cancellation takes effect, and (2) limited refunds because meals are perishable and produced ahead of time. The terms emphasize non-refundable fees except when required by law or granted at the company's discretion.
If you disagree with a charge, common consumer remedies are filing a formal payment dispute with your card issuer and, if unresolved, escalating to a relevant consumer protection agency or ombudsman. Documented timelines and proof that you acted before the cutoff strengthen a dispute. Third-party complaint platforms show examples where escalation produced a refund.
| Scenario | Typical financial outcome |
|---|---|
| Cancellation before cutoff | No further charges after current cycle; next scheduled order avoided in most reported cases. |
| Cancellation after cutoff | Charge for upcoming weekly delivery is often processed; refunds are limited and handled case-by-case. |
| In-app subscription cancellation | Access typically continues until the end of the paid period; fees are generally non-refundable under the terms. |
| Disputed charge | Some consumers obtained refunds after dispute or escalation to third-party complaint bodies; success varies by evidence provided. |
Common pitfalls and mistakes to avoid
- Not checking cutoff: failing to account for the weekly production cutoff and expecting immediate suspension.
- Insufficient records: lacking order IDs, timestamps, or confirmation when a dispute becomes necessary.
- Mistaking app uninstall for cancellation: losing premium features but the subscription can still auto-renew unless formally ended under marketplace rules.
- Assuming automatic proration: expecting proportional refunds for partial weeks when terms limit refunds due to perishable goods.
How to prepare financially before you cancel
Consider these actions to protect cashflow: confirm the next billing date in your records and treat the next week as at-risk spending. Model three scenarios for planning: immediate stop (if cutoff met), one extra week billed, and protracted dispute resulting in temporary cashflow drag. Use these to decide whether to pause, downgrade, or exit.
From a value perspective, compare the marginal cost per meal to your current grocery budget and any short-term savings target you have; cancelling makes sense when the unit cost exceeds your opportunity cost for time and nutrition.
Address
- Address: 210 Toorak Rd, South Yarra, VIC 3141, Australia
What to do after cancelling Trifecta
After a cancellation is effective, review your bank and card statements for a minimum of two billing cycles to confirm there are no residual or recurring charges. If any unexpected charges appear, assemble your documentation checklist and consider a formal payment dispute with the card issuer.
Reallocate the forecasted weekly budget: if the weekly plan cost was approximately A$168/week (approx), that is roughly A$672/month saved before substituting other services. Reinvest that amount into meal planning, groceries, or a lower-cost meal service to preserve nutrition goals while reducing recurring expense.
Finally, track the decision outcome against your original financial objective. If the goal was short-term cashflow relief, validate that the cancellation freed the targeted amount. If the goal was to reduce per-meal cost, compare actual replacement expenses after one month and iterate accordingly.