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Cancel ALTBALAJI
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I hereby notify you of my decision to terminate the contract relating to the Altbalaji service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Altbalaji: Easy Method
What is Altbalaji
Altbalaji is a subscription video-on-demand service built by Alt Digital Media Entertainment (part of Balaji Telefilms) that focuses on original, primarily Hindi-language drama and reality content. The platform markets affordable, time-limited subscriptions and supports features such as HD streaming, offline downloads and multi-device access. Public material and app-store listings show a mix of short-term and annual membership options; pricing and plan names vary by purchase channel and region.
For readers in this market, Altbalaji commonly appears as an in-app purchase option on major app stores and as a direct subscription offering in regions where it operates. That means the billing currency and renewal rules you see at purchase depend on where you paid and which platform processed the payment.
Subscription plans and observed pricing
Below are observed pricing points from app-store listings and commonly advertised plan lengths. Prices observed in the Australian app store are shown in AUD. For legacy INR offers reported by multiple sources, an approximate AUD equivalent is provided using recent mid-market exchange rates; these are indicative only.
| Observed AU in-app purchase items | Price (AUD) |
|---|---|
| ALTBalaji premium recurring item (example) | A$4.99 |
| ALTBalaji premium recurring item (higher tier observed) | A$7.99 |
| ALTBalaji annual/other bundle (example) | A$20.49 |
| Common plan duration (reported) | Reported INR price | Approx. A$ equivalent |
|---|---|---|
| 2 - 3 months | ₹100 | A$1.66 (approx) |
| 6 months | ₹180 - 199 | A$3.00 - A$3.30 (approx) |
| 12 months | ₹300 | A$4.99 (approx) |
Customer experience with cancellations
What users report
Public reviews and complaint pages show a pattern: many customers praise specific shows but report frustration with billing continuity and slow or unresponsive customer support when problems arise. Several review sites and aggregated complaint summaries note repeated disputes about subscriptions that continue after a user thought they had ended.
Common user quotes and paraphrases found in reviews include reports that annual subscriptions were charged in instalments or that access dropped unexpectedly before the paid term ended. Other users report slow replies to billing queries and inconsistent account behaviour across devices.
Recurring issues and practical takeaways
What tends to work: keep dated evidence of the original payment and any subsequent billing entries. What tends not to work without documentation: proving the purchase platform, the exact renewal timestamp, or whether a charge was processed by the app store or the service itself.
Practical takeaways: identify your billing channel from statements, compare the charge description to the purchase record, and keep copies of key screens and receipts. These items are often decisive when disputing a charge.
How cancellations typically work for Altbalaji subscriptions
Contracts and renewals: most subscriptions for this service auto-renew unless the subscription is ended before the renewal date; renewal timing follows the billing cycle you chose at purchase. This means your next charge usually occurs on or shortly after the anniversary of the earlier payment date.
Proration and unused time: proration policies differ by seller. When an in-app platform handles payment, refunds or proration are typically governed by the app store or payment processor, not the content service directly. If the service operates a direct billing relationship, the provider’s terms will govern whether you can receive a partial refund.
Cooling-off and free trials: digital content does not automatically carry a statutory cooling-off right for change of mind, but consumer guarantees apply where content is faulty or not as described. If a free trial was offered, whether you are charged after the trial depends on the renewal rules you accepted.
Refund eligibility: under consumer-protection principles, a refund is more likely when there is a major failure to supply the service as promised (for example, persistent inability to stream on compatible devices). Refunds for change of mind are less likely unless the seller’s policy allows them.
What to expect when you cancel
Access period after cancellation: typically you retain access until the end of the paid billing period; immediate termination is less common unless the provider’s policy states otherwise. This means cancelling near the end of a cycle may be more cost-effective if the platform does not prorate.
Final charges and timing: a final charge may still appear if a cancellation request is received after the payment authorisation for the next cycle has already processed. Verify the exact billing date on your bank or card statement.
Dealing with disputes and chargebacks
When a charge appears after you believed a subscription was ended, the first objective is to collect clear documentation showing dates and amounts. Banks and card providers typically require evidence to support a dispute.
A chargeback is a formal request to your card issuer or payment provider to reverse a transaction. It is a separate process from asking a service provider for a refund and can carry time limits. Provide precise timestamps and transaction IDs when you present a dispute.
Short guide to your consumer rights for Altbalaji
Digital content is covered by the Australian Consumer Law when it is faulty, not fit for purpose, or not as described. That can entitle you to a remedy such as a repair, replacement or refund depending on the severity of the failure. This applies to Altbalaji where the service fails to deliver what was promised. The regulator has taken action where businesses misrepresent consumer refund rights, so check whether a denial of remedy conflicts with these principles.
Documentation checklist
- Receipt or payment record: bank or card statement line showing date, amount and merchant descriptor.
- Subscription confirmation: any confirmation number or receipt text captured at purchase.
- Billing cycle note: record of your original start and renewal dates.
- Error or failure evidence: screenshots, device logs, or timestamps showing playback failures or service errors.
- Communication log: dates and summaries of any contact attempts with the service (note: do not include copies of messages here).
- Platform details: indicate whether the payment was handled by an app store, a third-party processor, or directly by the service.
Common pitfalls and mistakes to avoid
- Missing purchase records: losing bank statements, screenshots or receipts weakens your dispute position.
- Assuming immediate effect: cancellation requests are not always instantaneous; check when the current billing period ends.
- Confusing platform billing: charges by app stores show the store as the merchant; that affects where you must raise the issue.
- Delaying disputes: payment providers often set strict time limits for chargeback requests.
- Relying on verbal confirmation: always secure written proof of any agreement or promised refund.
Address
- Address: C-13, Balaji House, Dalia Industrial Estate, Opposite Laxmi Industrial Estate, New Link Road, Andheri (West), Mumbai - 400053, Maharashtra, India
What to do after cancelling Altbalaji
After you have ended your subscription, monitor your payment method for at least one full billing cycle to confirm no further renewals occur. Keep all documentation in case you need to escalate.
If an unexpected charge appears, prepare the documentation checklist above before contacting your payment provider to open a formal dispute or chargeback. Persistence and clear evidence increase the chance of a satisfactory result.