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Bein Sports

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Sender
How to Cancel Bein Sports Subscription | Postclic
Bein Sports
PO Box 439
1300 Darlinghurst Australia
generalinfo@bein.com
Cancellation of Bein Sports contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Bein Sports service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Bein Sports
PO Box 439
1300 Darlinghurst , Australia
generalinfo@bein.com
REF/2025GRHS4

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How to Cancel Bein Sports: Complete Guide

What is Bein Sports

beIN Sports is a paid sports streaming brand that in this market operates a direct streaming service called beIN SPORTS CONNECT and makes content available through third-party platforms such as Amazon Prime Video Channels and Fetch TV. The offering centres on international football, major tennis tours and selected rugby and motorsport events, with live and on-demand programming and short free-trial windows for new customers.

beIN SPORTS CONNECT lists a monthly and an annual plan for local subscribers, and beIN also offers a monthly add-on through Prime Video Channels at a different price point. These different purchase routes matter because pricing, renewals and refund handling can vary by where the subscription was bought.

Why people cancel

People cancel for predictable reasons: cost versus viewing needs, seasonality of rights (a favourite competition finishing), technical reliability, or frustration with billing and renewals. Many subscribers shop services for short-term event access and then drop the service when the event ends.

Understanding the interplay of pricing, billing route and trial terms before subscribing reduces friction at cancellation time.

How cancellations typically work for Bein Sports subscriptions

Notice periods and immediate effect: beIN’s consumer-facing materials describe subscriptions that renew on a set billing cycle and advertise the ability to end renewal so that access stops at the next renewal date. In practice, cancelling usually prevents the next recurring payment and preserves access until the end of the current paid period.

Free trials: beIN commonly offers a one-week (7-day) free trial to eligible new customers. If you do not act before the trial ends, the trial typically converts to a paid period on the billing date set at sign-up.

Proration and refunds: proration policies vary. Many digital streaming services do not automatically prorate or refund partially used billing periods; refunds are often limited to billing errors, duplicate charges or statutory consumer rights. Whether a partial refund is available can depend on when and where the subscription was purchased.

Third-party purchases: subscriptions bought through third parties (for example Prime Video Channels or other platforms) are commonly billed and managed by those distributors. That distinction affects who controls renewals, refunds and the visible billing record on statements.

Customer experience with cancellation

What users report

Users report a mix of straightforward renewals and friction points. Many say the free trial converts automatically if not ended in time, which leads to unexpected charges when users forget the trial end date. Several reviewers note app instability and buffering as reasons for cancelling.

Recurring issues and practical takeaways

  • Unexpected renewals: trial-to-paid conversions are a frequent trigger for complaints; set an internal reminder for trial end dates.
  • Retention offers: some users report receiving discounted retention offers when they initiate cancellation, which means pricing you see mid-renewal can change if you explore retention options.
  • Billing owner matters: purchasers through third parties often have to follow that platform’s rules for refunds and disputes; this is a common source of confusion.
  • Technical reliability: buffering or app login problems appear repeatedly in reviews and can be a legitimate basis to request redress if the service is unavailable for significant periods.

Plans and pricing

PlanTypical AU priceNotes
beIN SPORTS CONNECT monthlyA$15.99/monthDirect connect plan; includes 7-day free trial for eligible new users.
beIN SPORTS CONNECT annualA$159.99/yearAnnual billing saves compared with monthly renewals.
beIN via Prime Video ChannelsA$14.99/monthPrime channel add-on price and trial offers apply through that platform.

Billing channel comparison

Billing channelPrice exampleWho controls refunds/renewals
beIN SPORTS CONNECT (direct)A$15.99/monthbeIN publishes plan terms and handles direct billing and renewal rules.
Amazon Prime Video ChannelsA$14.99/monthPrime Video processes the charge and its channel terms often control trials, refunds and renewals.
App store purchasesVariesApp stores typically manage billing and refund requests on their platforms; this changes where you seek redress.

Documentation checklist

  • Subscription details: plan name, start date, renewal date, price charged.
  • Payment proof: billing statements or transaction ID showing the charge.
  • Free trial record: date trial started and when it converted (if it did).
  • Service notices: screenshots or copies of promotional pages that describe trial length or pricing.
  • Technical evidence: logs, timestamps or screenshots showing outages or buffering if claiming service unavailability.
  • Correspondence log: note dates and a short record of any communications and responses you receive.

Handling refunds, disputes and chargebacks

Expect different remedies depending on the purchase route. Direct purchases and third-party purchases each follow their own refund and dispute channels. If a charge is genuinely unauthorised or a clear billing error, banks and card issuers commonly provide dispute options; prepare the documentation checklist above to support a claim.

Be realistic about timelines: a dispute or refund can take several business days to a few billing cycles to finalise, and temporary credits may appear before a final decision. Keep detailed records and watch your statement carefully for follow-up activity.

Common pitfalls and mistakes to avoid

  • Missing trial end dates: forgetting a 7-day trial end is the most common source of unexpected charges.
  • Overlooking billing owner: not recognising that a third-party platform billed you can delay a resolution.
  • Assuming automatic proration: many services do not prorate or refund partially used periods.
  • Not keeping evidence: lack of transaction IDs, dates or screenshots weakens dispute outcomes.

Address

  • Address: beIN SPORTS Asia Pacific PO Box 439 Darlinghurst NSW 1300

What to do after cancelling Bein Sports

After you end renewal, monitor bank and card statements for at least two billing cycles to confirm no further charges. Keep all records in case you need to raise a dispute. If you subscribed via a third party, check that platform’s renewal calendar and review any related subscriptions.

Finally, if you plan to re-subscribe later, make a simple calendar reminder for the eventual start of the season or event you want to watch; buying only for the period you actually need reduces cost and avoids repeat cancellation tasks.

FAQ

To cancel your Bein Sports subscription before the trial ends, make sure to do so within the 7-day free trial period. You can send your cancellation request in writing via registered postal mail or email, ensuring you keep proof of your cancellation.

Understanding your billing cycle is crucial when canceling your Bein Sports subscription. If you are on a monthly plan, cancellation should be done before the renewal date to avoid being charged for the next month. Send your cancellation request in writing via registered postal mail or email.

Refunds for Bein Sports subscriptions are generally not available after the service has been used. According to their terms, a refund may only be offered before the first use. If you believe you have a valid case, send your request in writing via registered postal mail or email.

When canceling your Bein Sports subscription, keep a record of your subscription details, payment proof, and any correspondence regarding your cancellation. This documentation can be crucial if you need to dispute any charges later, and you should send your cancellation request in writing via registered postal mail or email.

If you encounter issues with your Bein Sports cancellation or refund, first ensure you have followed the correct cancellation procedures. If problems persist, you can escalate the issue by contacting the party that billed you or seeking advice from consumer protection agencies. Always document your communications and send your cancellation request in writing via registered postal mail or email.