Cancellation service N°1 in United States
How to Cancel Flosports: Step-by-Step Guide
What is Flosports
Flosports is a multi-sport streaming platform that licences live events, replays and original content across many niche and mainstream sports. The service operates sport-specific channels and offers annual and monthly membership options that grant access to live streams, on-demand archives, realtime stats and editorial coverage.
Flosports lists a range of sport-branded subscriptions and mobile app in‑app purchases; app-store listings show an A$ monthly and yearly tier alongside higher-priced single-sport options. The official site highlights live events across 20+ sports and promises tens of thousands of streamed events per year.
| Plan | Typical price (AUD) | Billing note |
|---|---|---|
| FloSports monthly | A$42.99 | In-app purchase price shown for the FloSports app (App Store listing). |
| FloSports yearly | A$229.99 | Annual billing option; yearly total shown in App Store listing. |
| Sport-specific monthly (example: FloRacing) | Varies | Sport pages show lower monthly equivalents when billed annually or sport-specific pricing; exact AUD price can vary by sport and platform. |
How cancellations typically work for Flosports
According to Flosports terms, subscriptions automatically renew on a monthly or yearly basis unless you cancel before the next billing date. If a cancellation is recorded, it is generally effective at the end of the current paid period and does not generate a pro rata refund for the unused portion of that period.
Expect two key rules that affect outcomes: the timing rule (cancel before the renewal date to avoid the next billing) and the access rule (you typically retain access until the paid period ends). Most published customer reports and Flosports terms indicate refunds for partial periods are not standard.
Purchases made through app stores or third-party platforms are billed and partially managed by those stores; those transactions can follow the store’s billing and refund rules rather than Flosports’ direct billing rules. This often creates different refund or dispute outcomes depending on where the purchase originated.
Customer experiences with cancellation
What users report
Public feedback collected from review sites and forums shows a mix of experiences. Many users value event coverage but report problems with streaming quality and unclear billing. Some reviewers explicitly report being charged after they believed they had cancelled. Trustpilot and multiple forum threads include both positive resolutions and accounts of delayed refunds or unexpected renewals.
Recurring issues and practical takeaways
Recurring themes from users include: confusion over which product or sport was purchased, third-party billing complications (for example app-store or Roku billing), and confirmation gaps where a cancellation appeared to process but no confirmation message was received.
Real user tips found in forums emphasize tracking the exact transaction reference and checking the payment method statement after the expected cancellation date. Those who succeeded in resolving a chargeback or refund often provided clear transaction evidence and kept persistent records.
Common billing rules and consumer rights that matter for Flosports
Flosports’ terms state you must cancel before the renewal date to avoid future charges, and cancellations generally take effect at the end of the current billing period with no automatic pro rata refunds. This is a contract clause that directly affects refund prospects for subscription holders.
Under current consumer rules, unsolicited-sales cooling-off rights may apply in narrow circumstances (for example telemarketing or door-to-door sales). Digital subscription purchases made via a normal website or app are generally not covered by an automatic cooling-off right unless a provider offers one or local law changes otherwise. Proposed reforms to subscription regulation may alter renewal cooling-off rights in future, but as of now the legal landscape does not guarantee a 14‑day full refund for streamed digital subscriptions. Keep this in mind when assessing refund likelihood.
Documentation checklist
- Payment record: bank or card statement line showing the Flosports charge and date.
- Transaction reference: order ID or in‑app purchase receipt (store receipt if purchased through an app store).
- Subscription details: product name, billed amount (A$), and billing cycle (monthly/yearly).
- Terms reference: a copy or screenshot of the relevant line in Flosports terms that mentions renewal and refund rules.
- Timeline notes: exact dates you signed up, any cancellation attempt dates you made, and dates you were billed.
Practical dispute and refund strategies (what to expect)
If a charge appears after the billing date you expected, be prepared for a process that typically involves documentation and time. Expect the provider or your payment company to ask for precise transaction evidence and a clear chronology. Keep copies of everything.
Refunds are commonly resolved in three outcomes: full refund, partial/credit refund, or no refund. The most influential factors are where the subscription was purchased, whether access was used during the period in question, and what the provider’s published policy states.
| Comparison point | Monthly plan (example) | Annual plan (example) |
|---|---|---|
| App store listed price | A$42.99 | A$229.99 total (equivalent A$19.17 per month). |
| Access after cancellation | Access typically continues until period end | Access typically continues until period end |
| Refund likelihood | Low for used/partially used digital access | Low for used/partially used digital access; prorated refunds are not standard |
Common pitfalls and mistakes to avoid
- Pitfall 1. Assuming all billing is handled the same way: purchases through app stores are subject to the store’s billing rules, which can differ from direct billing.
- Pitfall 2. Not keeping proof: lack of receipts or transaction IDs makes disputes far harder to win.
- Pitfall 3. Missing the renewal window: charges are frequently applied on a precise renewal date; catching a charge late reduces refund chances.
- Pitfall 4. Assuming a verbal confirmation is sufficient: written timestamps and receipts are stronger evidence.
Address
- Address: 979 Springdale Rd, Suite 120, Austin, Texas 78702, US
What to do after cancelling Flosports
After you have initiated cancellation, keep your documentation organised: note the effective cancellation date, preserve receipts, and monitor your billing statement for two billing cycles so you can spot any unexpected renewals or duplicate charges.
If you see unexpected charges, prepare the documentation checklist above and pursue the dispute path available through your payment method or financial institution; be ready to present transaction references and timeline notes. In parallel, save any correspondence or ticket numbers you receive from the service for later reference.
Finally, if streaming quality or service delivery issues were the reason for cancelling, keep a short log with dates/times of the problematic events and what you attempted to view. That evidence can strengthen requests for discretionary refunds or credits in cases where the service failed to supply the promised content.