How to Cancel Nhl Tv Subscription | Postclic
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How to Cancel Nhl Tv Subscription | Postclic
Nhl Tv
Medienallee 26
85774 Unterföhring Germany
nhltvsupport@nhl.com






Contract number:

To the attention of:
Cancellation Department – Nhl Tv
Medienallee 26
85774 Unterföhring

Subject: Contract Cancellation – Certified Email Notification

Dear Sir or Madam,

I hereby notify you of my decision to terminate contract number relating to the Nhl Tv service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.

I kindly request that you take all necessary measures to:

– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.

This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.

In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:

– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.

I retain a complete copy of this notification as well as proof of sending.

Yours sincerely,


13/01/2026

to keep966649193710
Recipient
Nhl Tv
Medienallee 26
85774 Unterföhring , Germany
nhltvsupport@nhl.com
REF/2025GRHS4

How to Cancel Nhl Tv: Complete Guide

What is Nhl Tv

Nhl Tv is the league-operated international streaming product that offers live and on-demand access to National Hockey League games outside of certain local broadcast territories. The service provides full-game replays, alternate home/away feeds and condensed-game options across mobile, desktop and connected-TV devices. Subscriptions are available through app-store in-app purchases in many markets; the App Store lists monthly in-app purchase options at approximately A$22.99 - A$23.99.

For viewers who live where local broadcasters carry selected games, Nhl Tv is typically positioned as the out-of-market, complete-season alternative to aggregated sports platforms. Content availability can vary by territory and some Australian viewers use domestic sports packages instead of the league’s international stream.

PlanBilling modelAU pricing
Monthly (in-app)Recurring monthly in-app purchaseA$22.99 - A$23.99 (reported App Store values)
AnnualVaries by channel/regionVaries

How cancellations typically work for Nhl Tv subscriptions

Framework: subscriptions generally renew automatically at the end of each billing cycle and entitlement to access usually continues until the paid period expires. Nhl Tv purchases made through app stores are governed both by the league’s terms and by the app-store payment terms; this affects refunds, proration and the party responsible for processing reimbursements.

Notice periods and billing cycles: monthly plans renew roughly monthly on the purchase anniversary. Annual plans, when offered, renew annually. Cancellation normally prevents future renewals but does not always produce a retroactive refund for the current paid period. Many users retain access through the end of the billing cycle after cancellation.

Proration and refunds: proration practices differ by how the subscription was purchased. When charged via an app store, proration and refunds follow that store’s rules; where the league or a third-party merchant handled the charge, different refund windows and processors may apply. Reported billing issues have implicated third-party processors in some complaints.

Cooling-off and statutory rights: under consumer law, digital services have different practical cooling-off realities. If the digital content has been supplied immediately (for example streamed or accessed), a voluntary 14-day withdrawal right will often not apply; however, statutory consumer guarantees may still entitle you to remedies for major failures. The Australian Consumer Law applies to the supply of the service and can require repair, replacement or refund where the service fails to meet guarantees of acceptable quality or fitness for purpose.

Customer experience with cancellation

What users report

Users in public forums and review platforms report a spectrum of outcomes: some users describe straightforward non-renewal and retained access until period end, while others report duplicate charges, unexpected renewals and difficulties securing refunds. A succinct example from a reviewer reads: "NHL.TV is a scam to steal your money", a reflection of strongly negative refund interactions posted on review sites. Other reviewers praise the app for value when it works but note login and playback issues.

Recurring issues and practical takeaways

Recurring issues observed across feedback threads include billing processed by third-party merchants, delayed or denied refunds for automatic renewals, and technical instability affecting entitlement disputes. Complaints often reference the intermediary payment processor rather than the streaming experience alone.

Practical takeaway: document purchase receipts and the exact charge statement, and be prepared for differing refund procedures depending on whether the charge was handled by an app store, a payment processor, or the league’s merchant. Consumers who face unsuccessful resolution sometimes escalate via their card issuer or the relevant consumer protection body.

Consumer guarantees that matter for Nhl Tv

In accordance with Australian consumer protections, statutory guarantees apply to digital services supplied to consumers. For Nhl Tv this means that a persistent failure to deliver the promised streaming service or material misrepresentation of content can constitute a major failure and give rise to a refund or other remedy.

Consequently, terms that attempt to exclude refunds for defective digital services are not effective to displace statutory rights. Nevertheless, the practical path to a remedy differs depending on the payment channel used to subscribe.

Documentation checklist for Nhl Tv cancellation

  • Receipt: keep the original transaction receipt showing date, amount and merchant label
  • Bank statement entries: store a screenshot or PDF of the relevant card or account statement
  • Subscription terms: capture the version of the terms of service or pricing page in force at purchase
  • Access evidence: timestamps or screenshots that show whether and when content was accessed
  • Communication log: brief notes of any support reference numbers, dates and outcome summaries

Common legal remedies and dispute options for Nhl Tv

Available remedies under contract and consumer law include repair (service correction), refund and, in limited circumstances, compensation for loss caused by a major failure. If you subscribed through a third-party merchant, the consumer remedy analysis still applies but the practical route to obtain a refund often goes through the entity that took the payment.

Dispute escalation: when initial redress is unsuccessful, consumer protection agencies can be engaged and financial dispute resolution via card chargeback mechanisms remains an option. Keep in mind chargeback rules impose time limits and evidentiary requirements.

ServiceTypical monthly price (AU)Feature note
Kayo SportsA$30 (Standard) / A$40 (Premium)Local sports aggregator; often used as an alternative to full league international streams. Price changes reported in 2025.
Disney+ (ESPN content)A$15.99 (standard)Hosts ESPN content in some bundles; domestic availability of NHL games varies by season.
Binge / FoxtelVaries (bundles from A$22+)Bundled sports packages may carry selected NHL games; pricing and bundling change frequently.

Address

  • Address: NHL TV Medienallee 26 85774 Unterföhring

What to do after cancelling Nhl Tv

After you cancel, monitor payment statements for at least two renewal cycles to confirm no further charges occur. Retain the documentation checklist items in case you need to lodge a dispute. Keep copies of receipts and any responses from the merchant or payment provider.

If a renewed charge appears and you did not authorise it, prepare the documentation above and consider raising the issue with your card issuer or payment provider promptly, noting time limits for disputes. In cases of unresolved major service failures, filing a complaint with the appropriate consumer protection agency is a legal option.

Finally, keep a short timeline of events and preserve any screenshots that show the service status and billing entries. This documentary approach strengthens your position if you must seek a statutory remedy or engage a dispute process.

Similar Cancellation Services

FAQ

When cancelling a monthly Nhl Tv subscription, you typically need to provide a 30-day notice period. Make sure to send your cancellation request in writing to keep proof.

Nhl Tv generally does not offer pro-rata refunds for annual subscriptions unless local consumer law requires it. Your access will remain active until the end of the paid period.

If you subscribed to Nhl Tv through a third-party platform, you should check their cancellation policy. You may need to send a written cancellation request to that platform.

Your cancellation request should include your account details, the date of cancellation, and a request for confirmation. Sending it via registered mail can help ensure you have proof.

Common issues include misunderstanding the notice period and potential difficulties with refunds. Always check your contract for specific terms related to cancellations.