Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Rumble
LEVEL G, HARBOURSIDE, THE STAR, 80 PYRMONT ST
2009 PYRMONT
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Rumble service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
How to Cancel Rumble: Complete Guide
What is Rumble
Rumble is a video-hosting and streaming platform that sells a premium subscription tier called Rumble Premium. The service markets an ad-free viewing experience, exclusive content and creator tools, and offers monthly and annual subscription options. Rumble’s public pages list a standard monthly and yearly membership and also show bundled offers with third-party services at times.
For Australians the visible pricing often depends on the billing channel: Rumble’s website lists USD prices while app stores show local AUD in‑app purchase amounts. That difference matters for billing, refunds and how a subscription appears on statements.
Customer experiences with cancellation
What users report
Public feedback collected from forums, review sites and complaint pages shows a mixed picture. Some subscribers report straightforward renewals and normal refunds, while a notable portion describe delays or unclear responses when disputing unexpected charges. Common complaint themes include difficulty getting replies, confusion over which billing channel charged them, and unexpected renewals on annual plans.
Recurring issues and practical takeaways
Two consistent patterns emerge from user reports: first, charges that appear under different merchant names depending on the payment processor; second, a meaningful share of problems relate to purchases made through app stores or third parties rather than direct site billing. Practical takeaway: know the billing channel showing on your statement and keep precise evidence of the purchase date and amount.
How cancellations and billing typically work for Rumble
Subscription structure: Rumble offers recurring monthly and annual memberships. The platform’s marketing and FAQ pages describe automatic renewal for paid plans, and promotional bundles have separate time-limited pricing. Pricing shown on Rumble.com is often in USD while app stores present local AUD amounts for in-app purchases. This affects the billed currency and exchange rate applied by your card or payment provider.
Notice periods and renewal timing: most recurring services, including Rumble, will renew automatically at the end of the current billing cycle unless the subscriber takes cancellation action before the renewal date. If you are charged on an annual schedule, that charge typically posts at the anniversary date; monthly plans renew on the monthly anniversary. Plan documentation emphasises renewal dates rather than any universal cooling-off period.
Proration and refunds: practices vary by billing channel. When a platform bills directly it may have specific refund rules in its terms; when an app store bills, the store’s refund rules and controls generally apply. Public reports show both successful refunds and unsuccessful attempts; there is no universal guarantee of full proration or automatic refunds for unused time. Keep documentation of the renewal timestamp and the exact charged amount.
Third-party billing complications: subscriptions bought through app stores, platform bundles, or creator networks can create an extra layer of complexity. Several user reports indicate that cancellations or disputes required clarifying which organisation actually billed the card. For some customers this meant different policies and a longer process to resolve a charge.
Subscription plans and pricing
| Plan | Typical AU price | Notes |
|---|---|---|
| Monthly premium | A$12.99 | App Store in‑app price listed for iOS; website lists USD pricing which may convert differently on your statement. |
| Annual premium | A$129.99 | App Store in‑app price listed for iOS; annual billing often renews at the anniversary date. |
Note: Rumble.com lists standard prices in USD (for example $9.99/month and $99/year on public pages). Where the site lists USD, the AUD equivalent will depend on the exchange rate applied by the payment processor at the time of charge; a recent mid-market conversion yields an approximate AUD equivalent of A$14.95/month and A$148/year. Mark these USD conversions as approximate.
Billing channel comparison
| Billing channel | Who appears on your statement | Impact on refunds and disputes |
|---|---|---|
| Rumble.com direct billing | Rumble or a Rumble merchant name | Company terms apply; refund handling follows Rumble’s policy and merchant settlement timing. |
| App store (iOS / Android) | Apple or Google merchant descriptor | Store refund policies and controls apply; resolution paths and timeframes differ from direct billing. |
| Third-party / bundles | Third-party merchant name | Third-party terms apply; communication chain is longer and disputes may require proof of the underlying subscription arrangement. |
Documentation checklist
- Proof of purchase: order receipt, invoice or in‑app confirmation showing date and amount.
- Billing statement: the bank, card or app-store line that shows the merchant descriptor and amount.
- Subscription ID or transaction ID: any reference number from the original confirmation.
- Renewal date evidence: timestamp showing when the charge posted or when the renewal occurred.
- Terms and price shown when you subscribed: screenshot or copy of the plan page that you relied on.
- Usage evidence: if arguing lack of access or service disruption, save error messages or access logs.
- Correspondence log: dates and short descriptions of contacts you attempted and responses received (if any).
Common pitfalls and mistakes to avoid
- 1. Relying only on memory - keep the original receipt and a screenshot of the plan at sign-up.
- 2. Ignoring the billing descriptor - different merchant names can hide who actually billed you.
- 3. Assuming universal refund entitlement - refunds and proration depend on the billing channel and the specific terms in force at purchase.
- 4. Waiting too long to assemble records - financial institutions and regulators often request prompt documentation.
- 5. Overlooking bundled offers - promotional bundles can lock in different renewal prices and reset billing terms.
Consumer rights that matter for Rumble
Legal backdrop: Australian consumer law requires businesses to avoid misleading practices and to honour consumer guarantees where applicable. Regulators have recently targeted subscription services for unclear renewal and refund practices, underlining that businesses must be transparent about auto-renewals and fees. This means that if you can show misleading or deceptive conduct around renewal or pricing, regulators may consider the complaint seriously.
How this ties to Rumble: any consumer claim about unfair renewal, undisclosed price changes or misleading communications should reference the actual Rumble plan terms and the exact evidence of what was presented at the time of sale. Public enforcement actions against other large subscription providers illustrate that regulators sanction unclear renewal flows. Keep documentary evidence and timelines.
What to expect after a cancellation request
Standard outcomes reported by users: a cancellation request may stop future renewals but not always trigger an immediate refund for the current period. The processing time for refunds, when granted, varies by payment method and billing channel. Some users see refunds within days, while others report multi‑week waits depending on the processor and bank clearing times.
Possible follow-ups: even if a cancellation blocks future charges, past or recently processed renewals may need separate review. If a charge is disputed, expect the review timeline to depend on the payment provider and any evidence you supply. Record the date you made the request and the charge date to help any later review.
Escalation and dispute options
If a charge remains unresolved after you provide evidence, escalation paths include asking your payment provider about dispute or chargeback procedures and, in persistent or systemic cases, making a complaint to the relevant regulator. Regulators have recently intervened where subscription terms were unclear or consumers were charged after cancellation. Keep communications factual and time‑stamped.
Address
- Address: LEVEL G, HARBOURSIDE, THE STAR, 80 PYRMONT ST, PYRMONT NSW 2009
What to do after cancelling Rumble
Monitor your statements for two billing cycles to confirm no further renewals appear. Keep the documentation checklist accessible in case you need to refer to it for a refund review or a dispute with your payment provider.
If a refund is due, expect processing time to follow the rules of the channel that charged you; banks and app stores have different clearing windows. Track the date of any refund advice and match it to your account entries.
Finally, if your dispute is not resolved and you believe the company’s communications or renewal practices were misleading, you may consider lodging a written complaint with the appropriate consumer regulator, supplying the timeline and documentary evidence you compiled. Regulatory agencies are actively reviewing subscription practices, and well-documented complaints carry weight.