Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Tata Sky Binge
Binge 5 Thomas Holt Drive
2113 North Ryde
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Tata Sky Binge service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
How to Cancel Tata Sky Binge: Complete Guide
What is Tata Sky Binge
Tata Sky Binge is a bundled OTT offering integrated with Tata Play's platform that lets subscribers access a selection of third-party streaming apps and curated packages. It is positioned as a way to subscribe to multiple OTT services through a single pack and to stream on TVs, mobile devices and web browsers via Tata Play's product ecosystem.
The official product page lists tiered plans that allow different numbers of OTT apps and simultaneous devices; the published plan names and INR prices are shown on Tata Play's site. These plan structures are the basis for how access, billing and renewals are applied to an individual subscription.
Customer experience with cancellation
What users report
Australian consumer feedback about streaming subscriptions and cancellation friction is well documented on public review platforms. Many reviewers for a popular Australian streaming service report difficulty ensuring a subscription stays cancelled and delays or denials of refunds when charges continue after a cancellation attempt. These accounts illustrate how complex billing and third-party relationships can create confusion for subscribers.
For Tata Play Binge specifically, official plan pages and international user forums indicate the service uses packaged pricing and third-party app access that can affect how refunds and renewals are handled. Indian plan listings show clear monthly and annual packs, and users overseas sometimes report differing experiences when subscriptions are billed via app marketplaces or aggregated billing channels.
Recurring issues and practical takeaways
Customers commonly report these patterns across streaming services: unclear confirmation steps during cancellation, separate billing lines appearing in bank statements, and challenges obtaining refunds when the charge is deemed authorised by the merchant. These patterns are relevant to Tata Play Binge because it packages third-party apps and may involve multiple billing routes.
Practical takeaways from public reports: keep clear records of the subscription terms and renewal date, verify how the subscription was billed (merchant name and billing channel), and be prepared to assemble transaction evidence if you need to dispute an unauthorised or incorrect charge.
How cancellations typically work for Tata Sky Binge subscriptions
Most bundled OTT subscriptions follow a contractual renewal cadence: a subscription that is billed monthly or annually usually remains active until the end of the paid billing period. For Tata Play Binge, the product structure shows monthly and longer-term options, which means access typically continues through the current cycle after cancellation is accepted. This is consistent with the way packaged OTT plans operate.
Proration and refunds vary by merchant and by billing route. If a plan is prepaid for a month or year, some merchants do not prorate unused days; others may offer a partial refund at their discretion. When the charge originates through a third-party marketplace, that marketplace's refund rules will often apply instead of the merchant's. This affects Tata Play Binge because app-store or marketplace billing can change the available remedies.
Cooling-off rights for digital content are limited under consumer law when the content is supplied immediately and the consumer consents. This means a short "trial" cancellation might not automatically require a refund if access was provided and consumed. Where a payment error or misleading representation occurred, stronger remedies may apply. For Tata Play Binge, review the exact terms you accepted at sign-up and the description of the paid pack for entitlement details.
Billing routes and their consequences for refunds
Which billing route was used matters: direct billing by the service, billing through a device app-store, and billing via a third-party reseller all carry different refund processes and timelines. This is a service-specific detail for Tata Play Binge because the official product page shows mobile, smart TV and set-top activation flows that may route payments differently. Keep in mind the merchant name and reference on your statement because it determines which refund policy applies.
Documentation checklist
- Subscription details: plan name, start date, renewal date and billing cycle.
- Payment records: transaction entries showing merchant name, amount and date.
- Terms and conditions: the version of the terms in effect at signup or renewal.
- Communications log: dates and brief notes of any contact or automated confirmations.
- Screenshots: capture the billing entries, plan page and any on-screen confirmation that relates to the charge.
Common billing and refund scenarios
Scenario: prepay annual pack then cancel mid-year. Result: the merchant's terms will determine whether a pro rata refund is available. For Tata Play Binge, official plans offer monthly and annual pricing; whether refunds are provided depends on the merchant rules that applied to the sale.
Scenario: charge continues after cancellation. Result: confirm the billing line and merchant name, check whether the subscription was renewed by a linked third-party app, and gather proof of cancellation attempts and dates. Public reviews for similar streaming services show this is a frequent dispute reason.
Disputes, chargebacks and escalation paths
If an unauthorised or incorrect charge appears after you cancelled, you can raise a dispute with the payment provider or card issuer. This is not an automatic refund; you will need transaction evidence and, where available, proof that a cancellation was processed. Time limits apply for chargebacks, so act promptly.
If the merchant declines a refund and the charge appears legitimate to the bank, regulators and dispute schemes are available. For payment disputes, keep transaction dates and communications ready. For conduct or consumer law complaints, regulatory bodies handle misleading conduct or unfair practices; cite the exact plan and representations when making a complaint.
Short note on consumer law and how it applies to Tata Sky Binge
Australian consumer law provides remedies for major failures and prohibits misleading conduct. For digital content supplied immediately, the right to cancel and obtain a refund is limited unless the service has not been delivered as promised or there was misleading information. This framework is relevant to Tata Play Binge subscribers who purchased through a route accessible in Australia because it affects entitlement to refunds and remedies. Keep any evidence of representations and the exact plan description when asserting a legal claim.
Table: Tata Play Binge plan examples (original and approximate AUD)
| Plan (official) | Price (INR) | Approx price (A$) | Notes |
|---|---|---|---|
| Flexi smart | ₹199/month | Approx A$3.30 | Choose any 3 OTT apps; price converted from INR to AUD (approx). |
| Flexi max | ₹299/month | Approx A$4.96 | Choose any 6 OTT apps; converted amount is approximate. |
| Infinity | ₹399/month | Approx A$6.62 | Access to 30+ apps; conversions use current INR-AUD rates and are approximate. |
Conversion basis: conversion approximated at 1 INR = 0.0166 A$ as an indicative rate on the dates of research. Actual card or payment conversions will vary and may include fees.
Table: feature comparison recap
| Feature | Tata Play Binge (pack) | Binge (AU streaming service) |
|---|---|---|
| Typical monthly price (entry) | Approx A$3.30 (INR 199 converted) | A$10/month (basic AU plan reference). |
| Bundled third-party apps | Yes; pick-and-mix OTT app packs. | Yes; platform includes content from multiple rights holders. |
| Billing routes | Direct and possible third-party/app-store routes depending on device. | Direct and marketplace options; annual options available. |
| Reported cancellation friction | Lower visibility in Australian feedback; differences arise from billing route. | Multiple public reviews report difficulty ensuring cancellations and refunds. |
Sources used for comparison: Tata Play official plan page and independent Australian pricing reporting. Use these figures only as context; merchant terms control actual outcomes.
Practical steps to protect your rights (what you can do)
Document the exact plan name and the date you first authorised the payment. This creates the factual basis for any refund request or dispute. Keep proof of payment and the version of the terms you accepted.
Monitor your bank statements for merchant names and amounts. If a charge repeats after you believe you cancelled, gather the transaction reference and the timeline of events for a formal dispute process.
When asking for a refund, present clear evidence: the plan description, the transaction entry, and any confirmation you received at sign-up or renewal. This reduces friction and improves the chance of a positive outcome.
Address
- Address: Binge 5 Thomas Holt Drive North Ryde NSW 2113 Australia
What to do after cancelling Tata Sky Binge
After you cancel, keep watching your billing statements for at least one full billing cycle. If a charge appears that you did not authorise, escalate using the payment dispute route and provide the documentation checklist items.
Consider lodging a formal complaint with the merchant if the dispute is not resolved. If that fails, you can escalate to your payment provider for a chargeback and to consumer protection agencies for conduct complaints. Keep all communications and transaction records to support your case.
Finally, if you plan to re-subscribe later, note the renewal date and billing route you previously used so you can choose the billing channel and plan that best suits your refund and access expectations.