Cancellation service N°1 in Australia
Contract number:
To the attention of:
Cancellation Department – Tsn
Locked Bag 5012
2086 FRENCHS FOREST
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Tsn service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
How to Cancel Tsn: Complete Guide
What is Tsn
Tsn is a sports-broadcasting and streaming offering that provides live linear channels and on-demand sports content via a digital subscription model. The service delivers multiple channel feeds, event coverage (including leagues and tournaments commonly carried by the operator) and an optional digital-only tier that expands live and archival access. Tsn is offered both as a standalone subscription and as a channel add-on through third-party bundlers and platform partners; pricing and bundling can vary by distribution channel.
The following description draws from the service's public subscription references and from market listings that list a monthly streaming option plus a lower-cost digital add-on. Where users access Tsn through a third-party seller, billing and cancellation are governed by that seller's terms as well as Tsn's own terms.
Subscription plans and pricing for Tsn
Publicly observed plan structures include a monthly streaming subscription that unlocks multiple linear feeds and an annual plan that offers a reduced effective monthly cost. A further digital add-on (a smaller, digital-only catalogue) has been listed in some market summaries. The table below converts commonly reported Canadian retail figures into AUD for reference and marks converted values as approximate. Do not rely on these figures as a substitute for current billing disclosures shown at point of sale.
| Plan | Typical reference (source currency) | Approximate price (A$) |
|---|---|---|
| Monthly streaming subscription (full feeds) | Reported ~C$19.99 - C$24.99 | Approx A$21.8 - A$27.1 (approx) |
| Annual streaming subscription | Reported ~C$199.90 | Approx A$217 (approx) |
| Digital add-on (limited catalogue) | Reported ~C$8.00 | Approx A$8.7 (approx) |
Conversion basis: mid-market CAD-AUD rates around 1.08 - 1.09 at time of review; conversions are approximate and shown in AUD only to match local purchasing context. Confirm live AUD amounts before making any financial decision.
How cancellations typically work for Tsn
Framework: subscription contracts for Tsn typically implement automatic renewal, defined billing cycles, and a mechanism for terminating future renewals. Terms often state that access continues until the end of the paid period unless the subscription is terminated in accordance with the agreement. Proration and refunds are addressed in the terms and depend on timing and the reason for termination.
Notice periods: terms commonly require cancellation before the next billing cycle to prevent a renewal charge. If a renewal charge posts, the standard commercial approach is that refunds are discretionary unless a statutory right applies (for example, a major failure under consumer law).
Proration and refunds: proration is uncommon outside of special promotions or where the provider's terms specifically allow mid-cycle credits. Refunds for unused time are typically limited to errors in billing, unauthorized charges or where a statutory remedy applies because the service failed to meet consumer guarantee standards.
Customer experience and cancellation feedback for Tsn
What users report
Users who have shared experiences online report three recurring themes: billing-channel complexity, renewal timing confusion, and platform authentication problems when the subscription is linked to external providers. When Tsn is supplied through a third-party channel, users frequently note that the billing source shown on bank statements differs from the service brand, which complicates identifying the correct refund or dispute route.
Another commonly reported issue concerns device and regional access: viewers expect continuity of live streams but sometimes encounter geo-authentication or device compatibility problems; those technical failures shape requests for refunds or remedial actions. Public forum threads indicate frustration where a live event was interrupted or access failed during marquee coverage.
Recurring issues and practical takeaways
- Billing channel awareness: confirm whether the charge originates from the service operator or a platform partner; third-party billing affects who processes refunds.
- Renewal cutoff: note the stated renewal date and ensure any termination is effected before the cycle to avoid an additional charge.
- Evidence of service failure: collect logs, timestamps and screenshots for any outage or degraded experience that might support a refund claim under consumer guarantees.
These takeaways reflect aggregated feedback from public listings, platform information and consumer commentary about streaming services with structures comparable to Tsn.
Statutory rights and Tsn: brief legal context
Under the Australian Consumer Law, digital services must meet consumer guarantees including due care and skill and correspondence with descriptions. If Tsn's service exhibits a major failure, a consumer may be entitled to a remedy such as termination and a refund for the affected supply period. Remedies differ for minor failures where repair is possible.
Implication for subscribers: automatic-renewal clauses do not negate statutory guarantees. Where the product is significantly not as described or persistently fails, statutory remedies can be asserted in addition to contractual remedies specified by Tsn's terms.
Disputes, chargebacks and escalation options relating to Tsn
When a charge appears that the subscriber disputes, parties typically have three parallel channels for redress: the contractual dispute mechanism in the provider's terms, a payment-provider dispute (for example a card issuer's chargeback process), and a regulator complaint route under consumer protection law. Each channel has different time limits and evidentiary expectations.
Key legal points: unauthorised charges and duplicate charges are classically appropriate for a payment-provider dispute. By contrast, quality or service non-performance is primarily a consumer law issue requiring proof of the deficiency and a reasonable opportunity for the provider to fix it.
Documentation checklist for Tsn subscription matters
- Proof of purchase: transaction ID, card statement line item, invoice or receipt.
- Terms snapshot: a copy or screenshot of the terms and fees as displayed at purchase or renewal.
- Service logs: timestamps, screenshots or device logs showing outages or failures.
- Correspondence record: dates and summaries of any interactions about the issue (do not include channel-specific contact details here).
- Billing cycle note: renewal date and period paid for (monthly/annual).
Maintaining this documentation improves the outcome whether pursuing a contractual remedy, chargeback or a regulator complaint.
Common pitfalls when handling Tsn cancellations and refunds
- Not checking billing source: missing that the subscription is billed by a platform partner can lead to the wrong dispute path.
- Assuming automatic refunds: many terms exclude refunds for partial unused periods unless required by law.
- Late evidence collection: absence of contemporaneous evidence of a service failure reduces the chance of a successful consumer- law remedy.
- Overlooking contract clauses: some promotional or bundled purchases have distinct renewal treatment; read bundle terms carefully.
These are patterns extracted from user reports and standard subscription contract design.
Address
- Address: TSN Channel Pty Ltd Locked Bag 5012 FRENCHS FOREST NSW 2086
Comparison of Tsn and common alternatives
| Service | Primary offering | Notes |
|---|---|---|
| Tsn | Multiple live sports feeds and on-demand sports content | Available as standalone streaming subscription and via partner channels; pricing varies by billing source. |
| Third-party bundle partners | Channel add-on in a platform ecosystem | Billing and cancellation often handled by the platform; helpful when consolidating bills but can complicate refunds. |
| Other sports streamers | Various live sports packages and aggregated rights | Feature sets and rights differ; compare event rights, concurrent streams and device support rather than brand alone. |
Practical steps to protect your rights before and during a Tsn subscription
- Record the purchase terms: take a dated screenshot of price, trial terms and renewal disclosure at the time of purchase.
- Note the billing channel: identify whether the charge will appear under the operator or a third-party platform on statements.
- Save evidence of problems: for any technical failure keep exact timestamps and device identifiers to feed into a remedy claim.
- Act promptly on disputes: statutory and payment-provider time frames vary; early action preserves options.
These steps align contractual risk management with statutory protection so the subscriber can escalate effectively if required.
What to do after cancelling Tsn
After termination of future renewals, monitor your bank and card statements for unexpected charges and keep a copy of the documentation that shows the subscription period ended. If an unwanted renewal posts, evaluate whether the charge is an unauthorised or an internal billing dispute and pursue the appropriate remedy path: contractual dispute, payment-provider dispute, or regulator complaint depending on the facts.
If the service failed materially during the paid period, consider asserting consumer guarantees and record the facts supporting a refund claim. If escalation is needed, your state or territory consumer authority and the ACCC provide complaint channels for unresolved claims.
Finally, retain the documentation checklist items for at least 12 months following cancellation to preserve the ability to support any retrospective dispute or regulator inquiry.