Service de résiliation N°1 en Switzerland
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Volleyball Tv.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
How to Cancel Volleyball Tv: Easy Method
What is Volleyball Tv
Volleyball Tv (also known as VBTV) is a global live and on-demand streaming service focused on professional indoor and beach volleyball. It offers match coverage from major international competitions and club leagues, plus replays and original content for fans. The service publishes tiered subscription options that group full premium access and a beach-only option, and it supports streaming to a wide range of devices with up to two concurrent streams.
Subscription plans and pricing snapshot
Volleyball Tv publishes monthly and annual subscription options, and a separate beach-only option is offered in some markets. Regional pages display prices that vary by currency and local market. For clarity, the table below reproduces the prices as shown on the Volleyball Tv Australia landing page (displayed currency on the site), followed by a simple features comparison.
| Plan | Billing frequency | Price (as displayed) |
|---|---|---|
| Premium | Monthly | A$23.99/month (displayed on AU page). |
| Premium | Annual | A$23.99 (annual display text appears alongside an 8.33$/month figure on the AU page; regional display varies). |
| Beach only | Monthly | A$5.99/month (displayed on AU page). |
| Beach only | Annual | A$5.99 (annual display text appears alongside 3.75$/month on the AU page). |
Note: the AU site shows several price elements that can appear inconsistent because pages adjust by region and currency. Use the table as a reference to the values shown publicly on the Australia landing page rather than an exact billed amount for every customer.
| Feature | Premium | Beach only |
|---|---|---|
| Live matches | Full international leagues and tournaments | Selected beach tournaments and championships |
| On-demand replays | Yes | Yes |
| Concurrent streams | Up to 2 devices | Up to 2 devices |
| Supported devices | Smart TVs, mobile, web browsers, streaming devices | Smart TVs, mobile, web browsers, streaming devices |
How cancellations typically work for Volleyball Tv subscriptions
Auto-renewal is enabled by default on VBTV subscriptions, so a subscriber will be charged at the end of each billing period unless the subscription is ended before the renewal date. The provider states that a cancellation will prevent the next cycle charge and that access generally continues until the end of the already-paid period.
Refunds and proration depend on the billing path and timing. Volleyball Tv’s public guidance indicates that refunds for purchases billed through third-party app stores are handled by those platforms, and that entitlement to a refund can depend on whether content has been consumed and the terms of the payment provider. Expect variability between purchases made directly on the subscription site and those billed by platform stores.
The service recommends allowing a buffer before renewal dates. The support pages note a common notice period of about 24 hours before renewal to ensure charges are not applied for the next period; that timeframe is used as a practical benchmark rather than a universal legal right.
Common billing behaviours to anticipate
Next charge timing will follow your billing cycle: monthly plans renew on the monthly anniversary, and annual plans renew one year from sign-up. If a new charge appears unexpectedly, cross-check the billing date and the payment source. VBTV’s documentation highlights the difference between direct-site billing and third-party (store) billing, which is important for refund routing.
Refunds, proration and cooling-off
VBTV’s public guidance indicates that cancel-once behavior generally preserves access until period end but does not guarantee pro-rata refunds. Refund eligibility may be constrained where digital content has been accessed, and where third-party billing applies it will follow the third-party’s refund process. Australian regulatory changes around subscription contracts introduce formal cooling-off and clearer refund timing; however, how those rights apply to a specific VBTV purchase will depend on the purchase path and the contract terms in force at the time.
Customer experiences with cancellation
What users report
Public reviews and complaint threads collected from review platforms show a mix of praise for the match coverage and frustration around customer support responsiveness and billing anomalies. Several reviewers report being double-billed or having payments that were not quickly linked to an account, with follow-up support interactions taking multiple weeks. These reports frequently describe delays or unsatisfactory outcomes when asking for refunds or assistance.
Recurring issues and practical takeaways
Recurring themes in user feedback: delayed replies from support, difficulty correlating payments to accounts after checkout glitches, and frustration when refund expectations are unmet. Users who obtained faster resolution often had clear transaction evidence and were persistent with documentation. These patterns suggest the value of preparing specific records before raising a dispute.
Documentation checklist
- Subscription proof: record the purchase date, plan name and the exact amount billed as it appears on your statement.
- Payment evidence: keep the bank or card transaction line showing the charge and the merchant descriptor.
- Access logs: note dates and times you accessed content if arguing use or non-delivery.
- Screenshots: capture any confirmation pages, receipts or error messages shown during purchase.
- Communication log: keep a dated record of any outreach, replies and ticket/incident numbers.
How to prepare before you act on cancelling Volleyball Tv
First, identify whether your subscription was billed directly by Volleyball Tv or through a third-party app store, since the refund avenue and processing times differ by billing path. Next, fix the critical dates: the original purchase date, the renewal date and the end of any trial period. Hold the transaction evidence and subscription identifiers. These preparatory steps speed up any dispute or refund request and reduce back-and-forth with support.
Most importantly, when you check billing statements, examine the merchant descriptor carefully; it often contains the site name or a masked merchant string useful when tracing charges with your card provider. If you suspect an accidental duplicate payment, prepare evidence showing two separate identical debit lines. User reports indicate this scenario is one of the more common reasons for refund requests.
Disputes, chargebacks and regulatory options tied to Volleyball Tv
If a charge is unauthorised or incorrectly applied and support does not resolve it within a reasonable timeframe, a dispute through your card issuer can be a route to contest the payment. Keep in mind that chargebacks have time limits imposed by your bank, so act quickly once you discover an issue. Document everything before initiating a dispute.
Under recent subscription-focused regulatory changes, consumers are afforded clearer cooling-off and refund timelines for subscription contracts; however, digital content access and platform billing can modify refund entitlement. If you feel statutory consumer guarantees have been breached, mention those guarantees when you escalate the issue, and check regulator resources for specific guidance.
Common pitfalls and how to avoid them
- Pitfall 1. Missing the renewal cutoff - check the renewal date and prepare evidence before it occurs.
- Pitfall 2. Confusing billing source - know whether the charge was from the site or a platform store.
- Pitfall 3. Assuming automatic refunds - digital access often voids change-of-mind refunds; don’t assume pro-rata returns will be available.
- Pitfall 4. Weak documentation - a single screenshot is often insufficient; keep the payment line, receipt, and correspondence together.
Practical record-keeping and monitoring tips
Keep a single labelled folder (physical or digital) for the subscription record containing the purchase receipt, statement line, and any ticket references. Set a quick calendar reminder a few days before the renewal date so you have time to check billing descriptors and documentation. If you plan to contest a charge, timestamp all evidence at discovery to preserve chronological clarity.
Address
- Address: VW Volleyball World SA, Chemin Edouard‑Sandoz 2‑4, c/o Château Les Tourelles, 1006 Lausanne, Switzerland
What to expect after cancelling Volleyball Tv
After a cancellation is recorded, Volleyball Tv states that access will typically continue until the end of the paid period and that future auto-renewal charges should not occur. Refunds, if any, are handled according to the billing path and the timing of the request; refunds for platform-billed purchases are handled by those platforms. Monitor your billing statements for at least one full billing cycle to confirm no further charges appear.
If you find additional charges after cancellation, immediately gather the transaction evidence and the cancellation confirmation, then escalate with the payment provider or bank as needed. Where regulatory remedies apply, refer to the subscription contract terms and the consumer guarantees that may be relevant to your situation.
Finally, keep an organised record of the end date of your access and any promised remedies. If you plan to resubscribe later, note the renewal mechanics so you do not re-enter during an unwanted promotional or renewal window.