Cancellation service N°1 in Czech Republic
Contract number:
To the attention of:
Cancellation Department – Xvideos
Krakovska 1366/25
110 00 Prague 1
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Xvideos service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Xvideos: Complete Guide
What is Xvideos
Xvideos is a large, free adult video platform that also offers a paid tier commonly referred to as Xvideos Red or XV Premium. The premium tier markets features such as an ad-free experience, higher-resolution streams and downloads, and access to extra content that is not available on the free service. Official help material and archived FAQs show a standard monthly price point listed as $9.99 (reported by the service) and describe automatic renewal and a short free-trial/pre-authorisation step used for verification.
Because some vendors and third-party sellers offer short-term access codes or resale accounts, pricing and promotions vary widely online; reliable direct pricing is best regarded as the service's stated monthly rate converted to local currency where needed. Consumer reports and independent guides confirm the premium tier typically reverts the account to the free tier once the paid period expires.
| Plan | Billing period | Price (approx) | Notes |
|---|---|---|---|
| XVideos Red monthly | 1 month | A$15 (approx) | Based on published $9.99 monthly pricing converted to AUD at ~A$1.50 = A$1.00 USD (approx). Actual billed amount may vary by payment processor and exchange rate. |
| Free trial / pre-authorisation | 7 days (typical) | A$0 (pre-authorisation) | Some accounts show an initial pre-authorisation hold to verify funds; the hold is usually reversed if the trial is cancelled. |
| Longer / reseller offers | Varies | Varies | Third-party sellers and marketplaces list a range of non-official durations and prices; buyer beware. |
How cancellations typically work for Xvideos subscriptions
First: cancellation usually stops automatic renewal and allows continued access until the end of the already-paid billing period. Official documentation and independent guides consistently report the paid features remain usable through the paid period after a cancellation instruction is processed.
Next: proration and refunds are limited. Public guidance from service pages and help centres indicates refunds are not commonly issued for unused time, and many support pages state subscribers retain access only until the period ends. Expect refund policies to be restrictive for digital subscriptions.
Additionally: free trials often involve a pre-authorisation hold to confirm payment details. That hold is separate from a charge and may appear temporarily on statements; if you did not keep the subscription beyond the trial, that hold is usually removed automatically.
Most importantly: billing descriptor names vary. Several users report the charge appearing on statements under an unexpected descriptor (for example, abbreviated merchant codes), which can cause confusion when reviewing bank or card statements. Keep clear records of the date and amount of the charge.
Cooling-off, consumer guarantees and refunds related to Xvideos
Short legal note: under Australian consumer law, digital content and subscriptions are covered by consumer guarantees where the service fails to meet the promised standard. That means a refund or remedy may be available if Xvideos' paid features are defective or materially different from what was advertised. However, routine "change of mind" refunds for digital subscriptions are typically limited by the service's stated terms. Always compare the service's terms with Australian consumer law when disputing a charge.
Customer experience and real user feedback about cancelling Xvideos
What users report
Users who posted about Xvideos Red show a mixture of experiences. Some review pages and help guides describe cancellation as straightforward and confirm access remains until the paid period ends. These reports emphasise that the service will revert accounts to the free tier after expiry.
Other public reports describe confusion over billing descriptors and unexpected charges. Threads about unknown charges labelled as abbreviated merchant codes document users having to investigate an unfamiliar charge, later identifying it as linked to Xvideos Red purchases or resellers. These experiences highlight the importance of matching statement descriptors to subscription dates.
Recurring issues and practical takeaways
- Unexpected descriptor: Bank statements may show an unfamiliar code rather than the brand name; keep your payment date and amount handy when checking statements.
- Third-party resellers: Marketplace accounts or resellers offering cheap short-term passes are common; these can complicate support and refunds because the seller may not be the site operator.
- Refund expectations: Official materials and independent reviewers indicate refunds are uncommon for unused time; rely on consumer guarantees only for quality or misrepresentation issues.
- Document everything: save payment receipts, bank statement lines and any trial confirmation messages so you can match dates and amounts quickly if a query arises.
| Feature | Xvideos Red (paid) | Free Xvideos | Typical competitor premium |
|---|---|---|---|
| Ad-free viewing | Yes | No | Yes |
| HD downloads | Advertised | Limited or none | Varies |
| Billing descriptor risk | Reports of abbreviated merchant codes | Free (no billing) | Depends on processor |
| Refund policy | Generally restrictive (no routine refunds) | Not applicable | Varies by service |
Common disputes, chargebacks and monitoring for Xvideos
If you see an unexpected charge, first gather documentation: transaction date, exact amount, and any confirmation you received at sign-up. Independent cancellation guides and consumer-facing resources advise keeping those records to speed a dispute or chargeback if the transaction is unauthorised.
Be aware that disputing a legitimate subscription payment can have consequences: the merchant may treat a chargeback as non-payment and may attempt to recover unpaid fees, or the payment provider may require evidence. Track correspondence and note response times.
Documentation checklist for an Xvideos subscription issue
- Payment evidence: bank/credit card statement line showing the charge and the exact descriptor.
- Subscription start date: date you authorised the subscription or trial start.
- Amount charged: exact value as it appears on the statement.
- Trial/pre-authorisation record: any message or confirmation about a trial or pre-authorisation hold.
- Terms snapshot: a copy or screenshot of the membership terms or price at time of sign-up if you saved it.
- Timing notes: dates and times when you noticed the charge and any steps you took to query it.
Practical tips to avoid billing surprises with Xvideos
First, always match the date and amount on your statement to any confirmation number or page you received when subscribing or trying the service. This resolves many "unknown charge" questions quickly.
Next, beware of offers sold through third parties. If a subscription was purchased via a marketplace or reselling site, the reseller is often the first port of call for questions or refunds; support from the platform operator may be limited for non-direct transactions.
Additionally, keep a short timeline when you first notice a problem: exact dates, the descriptor on the statement, and any error or confirmation messages. That timeline is the most useful single item when raising a dispute.
Address
- Address: WGCZ, a.s. Krakovska 1366/25, Nové Město, CZ‑110 00 Prague 1, Czech Republic
What to do after cancelling Xvideos
After you stop renewal, monitor your payment method and statements for at least two billing cycles to confirm no further charges appear. Keep the documentation checklist items accessible in case you need to challenge an unexpected payment.
If you observe an unrecognised charge, prepare the documentation packet described above and initiate a dispute with your payment provider, citing unauthorised or incorrect charges if appropriate. Remember the difference between an unauthorised charge and a valid subscription renewal; your documentation will determine the likely outcome.
Finally, consider saving a clear record of your cancellation date and the end of your paid access period so you can demonstrate the timing if a post-cancellation charge occurs. That record is the fastest way to resolve billing questions without prolonged back-and-forth.