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Cancel YOUCAM PERFECT
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I hereby notify you of my decision to terminate the contract relating to the Youcam Perfect service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Youcam Perfect: Easy Method
What is Youcam Perfect
YouCam Perfect is a photo and selfie editing app developed by Perfect Corp that offers tools such as retouching, filters, collages and premium features through subscriptions and in‑app purchases. It is available as a mobile app (Apple App Store and Google Play) and as web‑based services; billing and cancellation paths differ depending on where the purchase was made.
How to cancel Youcam Perfect
- Identify where you purchased the subscription: if you subscribed through the Apple App Store or Google Play, you must cancel via that store; if you subscribed on Perfect Corp’s website, cancel through your account settings or by contacting Perfect Corp (see links below).
- Cancel in the appropriate store: for Apple subscriptions open Settings > your name > Subscriptions, find YouCam Perfect and Cancel; for Google Play open Google Play Store > Profile > Payments & subscriptions > Subscriptions and Cancel.
- If you have a web (Perfect Corp) subscription, log into your YouCam account, visit subscription or billing settings and follow the cancellation steps there; if you cannot cancel online, send a written cancellation request to Perfect Corp (see company address) and retain proof of delivery.
- For refunds of in‑app purchases, request refunds through the App Store or Google Play; for web purchases follow Perfect Corp’s web refund policy (see section on refunds) and, if needed, send a registered mail request and keep all documentation.
What happens when you cancel
When you cancel an auto‑renewing subscription it will typically stop future renewals but you will usually retain access to any paid features until the end of the current billing period. For mobile store subscriptions, the store manages renewal and access; for web subscriptions Perfect Corp manages account access. Your account data and saved projects generally remain in your account unless you delete the account or Perfect Corp’s policies state otherwise. Keep copies of cancellation confirmations and store receipts in case of disputes.
Will I get a refund?
Refund eligibility depends on where and when you purchased the subscription. In‑app purchases made through Apple or Google require refund requests to be handled by those stores - Perfect Corp does not directly process mobile app refunds. For purchases made on Perfect Corp’s website, the company generally does not offer refunds for change of mind or incorrect choice except at its discretion. Specifically for web Plus/Pro subscriptions Perfect Corp permits refunds only if requested within 7 days of purchase, processed on a pro‑rata basis less transaction fees, and no refunds are given after 7 days; refunds to credit cards are returned to the original payment method and processing can take up to 60 days. If you were billed without proper disclosure or after cancelling, you can also escalate through your payment provider or consumer protection authorities in Canada (see consumer rights section).
Youcam Perfect plans and pricing
| Plan | Price (CAD) | Period | Notes / Features |
|---|---|---|---|
| YouCam Perfect Premium (1 month) | C$10.49 | Monthly | Premium features, auto‑renewing monthly subscription |
| Premium - Pro (Yearly) | C$99.99 | Annual | Premium Pro features, auto‑renewing yearly subscription |
| Yearly Offer | C$49.99 | Annual | Discounted yearly offer |
| Best Selfie & Photo Editor | C$33.99 | One‑time (in‑app) | Selfie & photo editor pack (one‑time purchase) |
| Best Selfie & Photo Edit App | C$39.99 | One‑time (in‑app) | Enhanced selfie/photo editor (one‑time purchase) |
| Monthly Offer | C$11.99 | Monthly | Monthly promotional offer |
| YouCam Perfect Premium (Monthly) - alternate | C$7.49 | Monthly | Alternate monthly pricing |
| The Best Selfie Photo Editor | C$7.99 | One‑time (in‑app) | One‑time purchase for best selfie editor |
| The #1 Selfie Photo Editor | C$39.99 | One‑time (in‑app) | One‑time purchase (title variation) |
| The Best Selfie Photo Editor - alternate price | C$9.99 | One‑time (in‑app) | One‑time purchase (alternate pricing) |
Your consumer rights in Canada
Under Canadian consumer protection principles you have rights against unauthorized charges, deceptive disclosure, or billing errors. If you were charged without clear disclosure of terms, charged after cancelling according to the store’s or developer’s process, or charged for features you did not receive, you can dispute the charge with your payment provider (credit card issuer or bank) and ask for a chargeback. You can also file complaints with provincial consumer protection agencies or the Competition Bureau. Be aware that mandatory “cooling‑off” periods for distance sales may not automatically apply to digital services once usage has begun, and provincial rules (for example Quebec) may provide additional protections. Keep all receipts, cancellation attempts, and communication when escalating a dispute.
Customer experiences
Reviews of YouCam Perfect in Canada are mixed. Many app store reviewers praise the app’s editing tools and ease of use, calling it a strong option for collages and quick retouching. However, there are numerous negative reports on review sites and forums alleging misleading free trials, unexpected charges, difficulty obtaining refunds, and customer support challenges. Some users report paywalled features appearing after updates or being charged a different plan than expected. These mixed experiences mean it is important to document purchases, trials and cancellations carefully and to use store refund channels when appropriate.
Documentation checklist
- Purchase receipts and order numbers (App Store/Google Play receipts or Perfect Corp web invoice)
- Bank/credit card statement lines showing the charge
- Screenshots of subscription status, plan details, trial start and cancellation screens
- Emails or messages from Perfect Corp or the app store confirming purchase, trial start, or cancellation
- Dates and times of cancellation attempts and any on‑screen confirmation IDs
- Registered mail tracking number and a copy of the letter if you send a written request to Perfect Corp
Common mistakes
Common errors include cancelling or deleting the app without cancelling the subscription in the App Store or Google Play (the store controls billing), failing to keep proof of cancellation or purchase receipts, and assuming Perfect Corp can directly refund in‑app store purchases. Other mistakes are missing time limits (for web refunds: the 7‑day window), sending informal email requests without registered delivery when formal written notice is advisable, and disputing charges with the wrong party. Example: deleting the YouCam app from your phone but not turning off auto‑renew in your App Store subscription settings may still result in a renewal charge.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store refund request | Handled by Apple; refunds possible per Apple policy (developer does not process) | Low to Medium |
| Google Play refund request | Handled by Google Play; refunds possible per Google policy (developer does not process) | Low to Medium |
| Perfect Corp (web) refund request | Possible within 7 days (pro‑rata minus fees) or at company discretion; no refunds after 7 days | Medium to High |
| Send registered mail (formal written request to company) | May prompt company action for web purchases or disputes; useful as official proof | Medium |
| Dispute through bank/credit card | Can recover unauthorized or incorrectly charged amounts if criteria met | Medium to High |
After cancelling
After you cancel, confirm that auto‑renew is turned off in the store or your YouCam account and retain confirmation screenshots or emails. If you need a refund for an in‑app purchase, use the App Store or Google Play refund process; for web purchases consult Perfect Corp’s terms and, if eligible, request a web refund within 7 days. If a refund or billing correction is not granted, consider contacting your card issuer to dispute the charge and file complaints with relevant Canadian consumer protection authorities. For developer policies and terms see Perfect Corp’s pages: YouCam Terms of Service and Perfect Corp web terms. For mobile‑store refunds consult your store help pages (e.g. Apple or Google Play) when requesting refunds.
Address
Perfect Corp (for written requests): 14F, No. 98 Minquan Road, Xindian District, New Taipei City 231, Taiwan. Send formal requests by registered mail (raccomandata A/R) to ensure proof of delivery and retain tracking and copies.