Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Best Life
1234 Main Street
M1A 2B3 Toronto
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Best Life service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Best Life: Easy Method
What is Best Life
Best Life is a health-tracking application that combines mood, symptoms, fitness, nutrition and environmental tracking into a single app. It is presented as an all‑in‑one personal health tool with features praised for privacy, data exportability and integration with multiple data sources.
How to cancel Best Life
- If you purchased Best Life via Google Play: open the Google Play Store → tap your profile → Payments & subscriptions → Subscriptions → locate Best Life → Cancel subscription. You should receive a confirmation email after cancellation. For detailed steps see a community guide: How to cancel Best Life (joinchargeback).
- If you purchased through another billing source: check your purchase confirmation email for cancellation instructions or contact that billing source’s customer service (the merchant shown on your receipt). If you cannot cancel online, send a written cancellation request to Best Life (see Address section) and keep proof of delivery; registered mail with return receipt (A/R) is recommended for traceability.
What happens when you cancel
When you cancel a subscription via Google Play, access to any subscription features will typically remain until the end of the current billing period but will not renew after that date; you will also get a confirmation email from Google Play. If you cancel through another billing source, the timing of access termination depends on that provider’s billing cycle and Best Life’s handling of the subscription. Uninstalling the app does not guarantee cancellation of a subscription - always follow the billing-platform cancellation process and keep confirmation.
Your account data and any locally or cloud‑stored health records may remain with Best Life after cancellation unless the app provides a deletion or export option. Consult the app’s settings or privacy/data export options to download or remove your data before or after cancellation.
Will I get a refund?
Best Life’s Terms of Use state that “All sales are final and no refund will be issued.” See Best Life’s terms: Best Life - Terms of Use. The available policy documents do not indicate a statutory 14‑day cancellation or right of withdrawal in Canada for this product; the stated “no refund” policy therefore likely applies.
Exceptions may exist outside the app’s stated policy: if you were charged through Google Play you can request a refund from Google Play under its refund policies (decisions are made by Google, not the app). If a charge is unauthorized or you have evidence of a consumer‑protection violation, you can contact your bank or credit‑card issuer to discuss dispute or chargeback options. Provincial consumer protection rules may also provide remedies in specific circumstances.
Best Life plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| App download / basic usage | Free | N/A (one‑time download) | Core app features without any visible subscription or in‑app purchase. |
| Consultation (medical service) | C$99.00 | Single (every 4 months) | Includes fasting bloodwork requisition and virtual physician visit (Ontario only). |
Your consumer rights in Canada
The publicly available Best Life terms do not reference Canada’s statutory cancellation rights or a 14‑day cooling‑off period, and they state that sales are final. That language suggests the app’s “no refunds” policy will be enforced unless overridden by a billing platform (for example, Google Play) or by applicable provincial consumer protection legislation. If you believe a term is unfair or that you experienced a misleading practice, contact your provincial consumer protection office for guidance and to confirm whether local law provides additional rights in your situation. You can also pursue a dispute through your payment provider or credit card issuer if appropriate.
Customer experiences
Available public feedback for Best Life highlights positive reactions to its flexible, all‑in‑one health tracking, privacy features and data exportability. Reviews and the app listing note integration with multiple data sources as a benefit. There is little visible negative feedback specifically for Best Life in Canada; only a small number of App Store ratings appear, and no widespread complaints were found in the reviewed sources.
Documentation checklist
- Purchase confirmation email or receipt showing date, purchase method and merchant name.
- Subscription screenshots (in‑app subscription page or Google Play / App Store subscription record).
- Confirmation of cancellation (email or screenshot) or cancellation request sent by registered mail with return receipt.
- Bank or credit‑card statements showing charges for Best Life or the billing merchant.
- Any correspondence with Best Life or the billing provider (support tickets, emails).
Common mistakes
Common errors include assuming an app uninstall equals cancellation (it does not), missing the billing platform where the subscription actually renews (Google Play, App Store, or a third‑party), and not keeping or requesting a written cancellation confirmation. Another frequent mistake is assuming a statutory 14‑day automatic refund applies - Best Life’s terms explicitly state no refunds, and this may limit recourse unless a platform policy or provincial law provides a remedy.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Google Play subscription cancellation | Refunds handled by Google Play; app’s terms say no refunds but Google may grant refunds per its policies. | Easy |
| Other billing source (third‑party merchant or direct billing) | Unlikely per Best Life terms; check merchant’s refund policy and request directly - may be refused. | Medium to Hard |
| Direct request to Best Life (written notice) | Terms state all sales final; refund unlikely unless special circumstances are accepted. | Medium |
After cancelling
After you cancel, keep your cancellation confirmation and monitor your payment method for any unexpected renewals. If you need a refund, first request it through the billing platform (for Google Play purchases) or the billing merchant shown on your receipt. If you suspect unauthorized charges or an unresolved dispute, contact your bank or card issuer to discuss a chargeback and contact your provincial consumer protection office for advice.
Helpful resources: Best Life Terms of Use - bestlife.app; community cancellation guide - joinchargeback.com; Best Life App Store listing - apps.apple.com; Google Play subscription help - Google Play Help; general Canadian consumer protection information - Canada.ca - Consumer protection.
Address
Best Life 1234 Main Street Toronto, ON M1A 2B3 Canada