Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Fastcomet
1007 North Orange Street, 4th Floor #255
19801 Wilmington
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Fastcomet service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Fastcomet: Easy Method
What is Fastcomet
FastComet is a web hosting company that offers shared hosting, VPS cloud servers and dedicated servers, along with related services such as domain registration, backups and managed support. Plans emphasize performance (NVMe/SSD storage), cPanel control on shared plans and 24/7 support.
For Canadian customers prices are commonly displayed in USD on FastComet’s site but third‑party sources report introductory Canadian dollar equivalents; shared hosting plans typically include a 45‑day money‑back guarantee while VPS and dedicated services have shorter or different refund terms.
How to cancel Fastcomet
- Log in to your FastComet Client Area and open a billing/support ticket requesting account/service cancellation. Include your account email, order/invoice number, the service name (hosting/VPS/dedicated), desired cancellation date and whether you request a refund under the applicable guarantee.
- If you cannot access the Client Area, open a support ticket from the public support portal or use the live chat to request a billing ticket be opened on your behalf - insist on a ticket number for proof.
- If you paid via a third party (reseller, marketplace, or a different payment processor), contact that payment provider directly as they may control refunds.
- If you prefer postal cancellation, send a signed written cancellation request to FastComet Inc., 1007 North Orange Street, 4th Floor #255, Wilmington, DE 19801, United States and keep proof of delivery (use tracked or registered mail if available).
- Keep the ticket number and any confirmation email; follow up if you do not receive a written acknowledgement within a few business days.
What happens when you cancel
Cancellation ends future billing for the service you specify. Depending on FastComet's internal processes you may retain access until the end of the paid period or the provider may suspend services shortly after a cancellation request - always export backups immediately to avoid data loss.
Domains registered through FastComet are often handled separately from hosting: cancellation of hosting does not automatically transfer or cancel domain registrations. Any backups, DNS settings and email data may be removed according to FastComet’s retention policy after termination, so plan migrations in advance.
Will I get a refund?
Shared hosting plans generally carry a 45‑day money‑back guarantee (per publicly reported pricing notes). VPS and dedicated plans commonly have shorter or different refund terms. Eligibility depends on the plan type, the timing of your cancellation (within the guarantee window or not) and any specific promotional terms tied to the purchase.
Refunds typically exclude non‑refundable items such as domain registration fees, WHOIS privacy, licensing fees and some one‑time setup charges. If you paid in CAD through currency conversion or a third party, the final refunded amount may vary due to exchange rates or processor fees. Request refunds via a billing ticket and keep confirmation; refunds are processed through the original payment method and may take several business days to appear depending on the processor.
Fastcomet plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Shared Hosting - Starter | CA$2.51/mo (introductory) | Monthly | 10 GB NVMe storage, single website, cPanel, 45‑day money‑back guarantee |
| Shared Hosting - Essential | CA$3.35/mo (introductory) | Monthly | 20 GB NVMe storage, single website, Restore Manager, cPanel, 45‑day money‑back guarantee |
| Shared Hosting - Plus | CA$5.03/mo (introductory) | Monthly | 30 GB NVMe storage, unlimited websites, cPanel, 45‑day money‑back guarantee |
| Shared Hosting - Extra | CA$7.00/mo (introductory) | Monthly | 40 GB NVMe storage, unlimited websites, cPanel, 45‑day money‑back guarantee |
| VPS Cloud 1 | CA$64.74/mo | Monthly | 50 GB SSD, 1 × 2.5 GHz core, 2 GB RAM |
| VPS Cloud 2 | CA$75.54/mo | Monthly | 80 GB SSD, 2 × 2.5 GHz cores, 4 GB RAM |
| VPS Cloud 3 | CA$97.13/mo | Monthly | 160 GB SSD, 4 × 2.5 GHz cores, 8 GB RAM |
| VPS Cloud 4 | CA$151.13/mo | Monthly | 320 GB SSD, 6 × 2.5 GHz cores, 16 GB RAM |
| Dedicated Server - DS 1 | CA$150.15/mo | Monthly | 2 cores, 4 GB RAM, 80 GB storage |
| Dedicated Server - DS 2 | CA$182.54/mo | Monthly | 4 cores, 8 GB RAM, 160 GB storage |
| Dedicated Server - DS 3 | CA$247.34/mo | Monthly | 8 cores, 16 GB RAM, 320 GB storage |
| Dedicated Server - DS 4 | CA$376.92/mo | Monthly | 16 cores, 32 GB RAM, 640 GB storage |
Your consumer rights in Canada
In Canada, consumer protection for online services is governed primarily at the provincial level and by federal privacy rules (PIPEDA) for personal information. You have the right to clear contract terms, to be informed about recurring charges and to dispute unauthorized or unclear charges with your payment provider. If a provider promises a money‑back guarantee, it should honour that promise subject to its stated terms.
If you believe a company has acted unfairly you can contact your provincial consumer protection office, your credit card issuer to dispute the charge, and the Office of the Privacy Commissioner of Canada for privacy concerns. Keep written records of all communications with the provider to support any complaint.
Customer experiences
Customer reports for FastComet are mixed: many users praise page speed, uptime and knowledgeable support staff, while others have raised issues around billing disputes, perceived difficulty obtaining refunds for non‑shared products and occasional account suspension during transfers. Experiences can vary by region, plan type and how promptly billing tickets are opened and tracked.
Because outcomes turn on documented requests and timing (for example, requesting a refund within the stated guarantee period), keeping clear records of tickets and confirmations is commonly cited as key to a satisfactory resolution.
Documentation checklist
- Account email and username
- Order number(s) and invoice(s)
- Payment receipts or bank/credit card evidence
- Service name(s) and domain name(s) affected
- Ticket number(s) or chat transcript(s) and cancellation confirmation
- Backups of website, databases and email (exported before cancellation)
- Signed written cancellation if sending by post, plus proof of delivery
Common mistakes
One common mistake is assuming a live chat or phone call alone will cancel billing - without a formal billing ticket or written confirmation you may still be charged. Another is missing the money‑back window; if you don’t request cancellation and refund within the guarantee period you may lose eligibility. Customers also sometimes forget to disable auto‑renewal for domains or services, or fail to take backups before termination, resulting in data loss.
Example: a user cancels hosting but not domain auto‑renewal and later finds the domain remains registered and billed. Example: relying on a chat agent and not retaining a ticket number, making a refund dispute harder to prove.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Client Area billing ticket | Possible if within policy (best option) | Low |
| Live chat (request ticket) | Possible if converted to a billing ticket | Low - Medium |
| Email / public support portal | Possible; depends on timing and documentation | Medium |
| Postal letter (signed) | Possible but slower; useful as proof when tracked | Medium - High |
| Contact payment provider/bank (chargeback) | Possible when service provider refuses and you have evidence | High |
After cancelling
After you cancel, verify in writing that the service is closed and whether any refund was issued. Retain all ticket numbers, confirmation emails and your backups. If a refund is promised but not received within the expected timeframe, follow up with the billing ticket and then with your payment processor if necessary.
Helpful links: FastComet main site and support pages: FastComet, FastComet Knowledgebase, and FastComet Terms/Refund pages (check your order email for the exact policy link). For Canadian consumer guidance see the Government of Canada consumer protection information: Canada.ca - Consumer Protection.
Address
FastComet Inc., 1007 North Orange Street, 4th Floor #255, Wilmington, DE 19801, United States