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I hereby notify you of my decision to terminate the contract relating to the Terabox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Terabox: Easy Method
What is Terabox
Terabox is a cloud storage service that offers a large free storage tier alongside paid premium plans. It provides file backup, media playback, and productivity features across web and mobile apps, with ad-supported free usage and optional ad-free paid tiers.
Users can subscribe via the TeraBox website or through mobile app stores (Apple App Store or Google Play), and billing and cancellation options depend on how the subscription was purchased.
How to cancel Terabox
- App Store (iOS) - Open Settings on your iPhone/iPad > tap your name > Subscriptions > find TeraBox > Cancel Subscription. Make sure to cancel at least 24 hours before the end of the current period to avoid an automatic renewal through Apple.
- Google Play Store (Android) - Open the Google Play Store app > tap your profile > Payments & subscriptions > Subscriptions > select TeraBox > Cancel subscription. Cancel before the next billing cycle; deleting the TeraBox app or your TeraBox account does not cancel your Play Store subscription.
- Web / TeraBox account - Sign in at the official TeraBox website, go to Account or Subscription settings and choose Cancel Subscription, or contact TeraBox support/helpdesk through their support channel if you cannot cancel in-account. Cancellation stops future renewals but does not automatically guarantee a refund.
What happens when you cancel
When you cancel a TeraBox subscription, the service typically remains active until the end of the paid period you already paid for; automatic renewals stop. After the paid period ends, your account will revert to the free tier (if applicable) or to the level associated with a non‑subscribed account.
Files and data you uploaded remain in your account subject to the limits of the free tier or your remaining quota. If your storage usage exceeds the free tier after cancellation, you may lose access to some features or be prevented from uploading until you free space or resubscribe. Always export or back up important data before cancellation if you want an extra safeguard.
Will I get a refund?
TeraBox’s published policy states that fees already paid are non‑refundable once a subscription has renewed or been paid. In practice, refunds directly from TeraBox are generally not provided after renewal.
If you purchased via Apple or Google, you can request a refund through the respective store’s refund process; their decisions depend on store policies and timing. For unexpected renewals or situations where provincial/territorial consumer laws apply (see next section), you should cite those rights when requesting a refund from the platform or from TeraBox support.
Terabox plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Free Plan | C$ (equivalent of USD 0.00) | Monthly | 1 TB (1024 GB) free storage, ad-supported |
| Premium | C$ (equivalent of USD 2.99 - 3.49) | Monthly | 2 TB storage, no ads, faster speeds, up to 20 GB file uploads, 1080p playback |
| Premium (Annual) | C$ (equivalent of USD 35.99) | Annual | 2 TB storage, same features as monthly Premium, billed yearly |
| Premium+ | C$ (equivalent of USD 3.33) | Monthly | Includes AI tools: essay writer, presentation maker, transcription, paraphrase, translation, etc. |
| 1 TB Add‑On | C$ (equivalent of USD 19.99) | Annual | Adds 1 TB to existing account for 1 year |
| 3 TB Add‑On | C$ (equivalent of USD 59.99) | Annual | Adds 3 TB to existing account for 1 year |
| 5 TB Add‑On | C$ (equivalent of USD 99.99) | Annual | Adds 5 TB to existing account for 1 year |
Your consumer rights in Canada
Under Canadian consumer protection laws, users often have statutory rights that can override or limit a provider’s “no refund” terms - these may include a cooling‑off or trial period (commonly around 14 days for digital services in some provinces) and protections against unexpected renewals. App store provider rules do not necessarily nullify statutory consumer rights.
If you believe a renewal was unexpected or you have statutory rights to a refund, try to obtain a refund through Apple or Google if the purchase was made through their stores, and contact TeraBox support citing Canadian consumer protection entitlements. If you cannot resolve the issue with the company or platform, you may consider filing a complaint with your provincial consumer affairs office or disputing the charge with your financial institution.
Customer experiences
Reviewers are mixed. Many users praise TeraBox for offering a very large free storage allocation and for an easy-to-use interface, with some reviewers calling the free tier valuable and convenient for basic cloud storage needs.
At the same time, frequent criticisms include aggressive advertising in the free tier, slow upload/download speeds, limits on individual download sizes, and reports of difficulty obtaining refunds or canceling subscriptions. Several users report challenges contacting support and concerns about privacy or data handling. These negative experiences appear frequently in public reviews and should be weighed against the product’s free storage advantages.
Documentation checklist
- Account email/username and device used to subscribe
- Proof of purchase (receipt from Apple/Google or TeraBox invoice)
- Subscription/transaction ID if available (from App Store/Google Play purchase history)
- Screenshots showing subscription page, renewal date, and billing charge
- Copies or screenshots of any cancellation attempts and responses from support
- Bank/credit card statement line showing the charge (if disputing with your bank)
Common mistakes
Assuming deleting the TeraBox app cancels a subscription: deleting the app does not cancel App Store or Google Play subscriptions; you must cancel through the platform’s subscription settings.
Waiting too late to cancel: Apple subscriptions should be cancelled at least 24 hours before renewal to avoid the next billing, and Play Store subscriptions should be cancelled before the next billing cycle. Missing that window often results in an immediate charge for the next period.
Expecting an automatic refund from TeraBox: TeraBox states paid fees are non‑refundable after renewal; many refunds need to be requested through Apple or Google and are not guaranteed. Not keeping receipts or transaction IDs can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Possible via Apple refund request (case-by-case) | Moderate - cancel in Apple subscriptions and submit refund request to Apple |
| Google Play (Android) | Possible via Google Play refund request depending on timing and reason | Moderate - cancel in Play subscriptions and request refund through Google Play |
| Web / TeraBox account | Generally no (TeraBox policy: fees non‑refundable), exceptions possible via support | Easy to cancel, difficult to obtain refund directly |
After cancelling
After you cancel, save copies of receipts, screenshots of cancellation confirmations, and note the date the subscription will expire. If you used the App Store or Google Play, check your platform purchase history to confirm cancellation. If you need to request a refund or escalate, use the platform’s refund/help pages and include your documentation.
Helpful links: Apple subscriptions and refunds, Google Play purchases & refunds, TeraBox official site, Government of Canada - Office of Consumer Affairs.
Address
No postal cancellation address for TeraBox was found. If you need to send correspondence by mail, contact TeraBox support first to request an appropriate mailing address; otherwise, use the in‑account cancellation, the app store subscription managers, or the provider support channels documented above. If you plan to escalate (dispute charge or file a complaint), keep your documentation and consider contacting your payment provider or provincial consumer affairs office.