What is Tinder

Tinder is a location-based dating app and website that lets users create a profile, browse others, and match by mutual interest. It offers free functionality plus paid subscription tiers (Plus, Gold, Platinum) and one-off virtual purchases designed to boost visibility or add features such as Passport, Rewinds, and Super Likes.

How to cancel Tinder

iOS (App Store via Apple): Open Settings → Tap your name → Subscriptions → Select Tinder → Tap "Cancel Subscription". You cannot cancel a subscription by deleting the app; refunds and subscription management for App Store purchases are handled by Apple. See Tinder Help: Cancel your subscription (iOS).
Android (Google Play Store): Open the Google Play app → Tap your profile icon → Payments & subscriptions → Subscriptions → Select Tinder → Tap "Cancel subscription". Google handles refunds for Play purchases. See Tinder Help: Cancel your subscription (Android).
Android (credit card or PayPal via the app): In the Tinder app → Tap your profile icon → Manage Payment Account → Find subscription → Tap "Cancel subscription". This path applies where Tinder billed you directly via card/PayPal rather than Google Play.
Web (Tinder.com): Log into Tinder.com → Tap your profile icon → Manage Payment Account → Find subscription → Tap "Cancel subscription". For payments taken by Tinder on the web you may need your order number (TNDR/COSU) to request refund reviews.
By registered mail (optional formal notice): Send a signed, dated cancellation notice including your name and identifier (email/phone/order number) by registered mail to Tinder (Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA). Keep tracking and a copy. This does not replace store-based cancellation for Apple/Google subscriptions.
Important caveat: Uninstalling or deleting the app does not cancel an active subscription. Subscriptions auto-renew until you cancel on the platform that originally charged you.

What happens when you cancel

When you cancel a subscription, the service generally remains active until the end of the current paid billing period; after that date the subscription will not auto-renew. Cancelling a subscription does not automatically delete your Tinder account or personal data - account deletion is a separate action in the app. If you wish to stop all access and remove your profile, follow Tinder’s account deletion process in the app or website. Keep copies of confirmations or screenshots showing the cancellation date and remaining access period.

Will I get a refund?

Refunds depend on where and how you bought Tinder. Purchases made through Tinder.com (credit/debit card or PayPal billed by Tinder) may be reviewed for a refund if requested within 14 days of the transaction - provide the order number (TNDR/COSU) and the purchase email. Purchases made via the Apple App Store or Google Play are handled by Apple and Google respectively; you must request refunds from those platforms. Generally, Tinder’s terms treat purchases (subscriptions and virtual items) as final and non-refundable except where local law or the platform’s policy mandates otherwise. Canada is not listed among jurisdictions with an automatic statutory right to cancel within 14 days under Tinder’s published exceptions, so refunds are not guaranteed for Canadian buyers unless the platform (Apple/Google) or specific circumstances allow one.

Tinder plans and pricing

Plan	Price (CAD)	Period	Features
Tinder Plus (weekly)	C$12.99	Weekly	Unlimited likes, rewinds, Passport, Incognito etc.
Tinder Plus (monthly)	C$26.99	Monthly	Unlimited likes, rewinds, Passport, Incognito etc.
Tinder Plus (6-month)	C$13.33/mo	Monthly (billed 6-month)	Unlimited likes, rewinds, Passport, Incognito etc.
Tinder Gold (weekly)	C$18.99	Weekly	All Plus features + See Who Likes You, Top Picks, Weekly Super Likes, 1 Boost/month
Tinder Gold (monthly)	C$39.99	Monthly	All Plus features + See Who Likes You, Top Picks, Weekly Super Likes, 1 Boost/month
Tinder Gold (6-month)	C$19.99/mo	Monthly (billed 6-month)	All Plus features + See Who Likes You, Top Picks, Weekly Super Likes, 1 Boost/month
Tinder Platinum (weekly)	C$24.99	Weekly	All Gold features + Message before matching, prioritized likes
Tinder Platinum (monthly)	C$53.99	Monthly	All Gold features + Message before matching, prioritized likes
Tinder Platinum (6-month)	C$26.66/mo	Monthly (billed 6-month)	All Gold features + Message before matching, prioritized likes
Tinder Plus (voucher, 1 month)	From C$23.00	Monthly (voucher)	Same as Plus via voucher
Tinder Gold (voucher, 1 month)	From C$36.00	Monthly (voucher)	Same as Gold via voucher
Tinder Gold (voucher, 6 months)	From C$96.00	6-Month (voucher)	Same as Gold via voucher

Your consumer rights in Canada

Under Tinder’s published terms and refund exceptions, Canada is not listed among jurisdictions granted a statutory 14-day automatic right to cancel and receive a refund. That means Canadian customers generally do not have an automatic right to a refund from Tinder for a web/direct purchase, though platform providers (Apple, Google) have their own refund processes and may grant refunds under their policies. Consumer protection laws in Canada vary by province and the specific circumstances of a purchase; if you believe you were charged unfairly or the service was not provided as described, you can contact your payment provider (credit card, bank, PayPal) or your provincial consumer protection agency for advice.

Customer experiences

Canadian user reports show a mix of experiences but tend toward negative themes in recent public reviews. Common complaints include encountering fake profiles, bots, and scams, frustration over perceived poor value for money, and problems with subscriptions - such as charges continuing after users believed they had cancelled and difficulty obtaining refunds. Technical issues reported include account lockouts, verification problems, and unresponsive or unsatisfactory support. Public review platforms indicate that positive Canadian-specific feedback is limited compared with these recurring concerns.

Documentation checklist

Proof of purchase (receipt, bank/credit card statement, App Store/Google Play order email)
Order number (TNDR/COSU) for Tinder.com purchases or App Store/Google Play order ID for store purchases
Your Tinder account email address or phone number
Screenshots of charges and subscription screens showing active renewal dates
Copy of cancellation confirmation or screenshots if available, and tracking number if you send registered mail

Common mistakes

Users often assume deleting the app cancels the subscription; it does not. Another frequent error is attempting to cancel on the wrong platform - for example cancelling in the Tinder app when the charge is coming from Apple or Google - so the subscription remains active. Waiting until after a renewal date to cancel without checking billing dates can cause an unwanted charge. Failing to save order numbers, receipts or cancellation confirmations makes refunds or dispute requests harder. Finally, contacting Tinder support without first checking whether Apple or Google billed you will delay resolution.

Comparative recap

Method	Refund	Difficulty
Tinder.com (credit/debit card or PayPal)	May be reviewed for refund if requested within 14 days; provide TNDR/COSU order number and purchase email.	Medium - must contact Tinder and supply order details; refunds not guaranteed.
Apple App Store (iOS)	Refunds handled by Apple; request via Apple Support/Report a Problem.	Medium - cancellation via iOS is straightforward, but refunds require Apple’s process.
Google Play Store (Android)	Refunds handled by Google; request via Google Play refund process.	Medium - cancellation via Play is straightforward, but refunds require Google’s review.
Android (in-app card or PayPal billed by Tinder)	Treated like Tinder.com purchases; may be reviewed for refund if within 14 days with order info.	Medium - cancel in-app and contact Tinder with order details for refund review.

After cancelling

After you cancel, keep confirmation screenshots, order IDs, and billing statements until the subscription expires and no further charges occur. If you need to request a refund for a web/direct purchase, follow Tinder’s refund process and include the TNDR/COSU order number and purchase email; see Tinder’s refund guidance here: Refund requests. For App Store or Google Play refunds, use Apple Support (Apple Support) or Google Play Help (Google Play Help). For subscription cancellation instructions, see Tinder Help: Cancel your subscription. If you have unresolved charges, contact your payment provider for a dispute or chargeback option and retain all documentation.

Address

If you choose to send a formal, signed cancellation notice by registered mail, send it to: Tinder, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA. Keep a copy of the signed notice and tracking information as proof of delivery.

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