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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Badoo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Badoo: Easy Method
What is Badoo
Badoo is a social discovery and dating service that lets users create profiles, browse other profiles, message matches, and purchase optional Premium features or credits to boost visibility and access extra perks. It is available as a mobile app (iOS and Android) and on the web, with billing handled either directly by Badoo or through app stores depending on how the purchase was made.
How to cancel Badoo
- Cancel account (App - iOS/Android): Open your Profile → Settings → Account → Delete account. Important: deleting your account does not automatically cancel any Premium or Extra subscription - cancel the subscription separately through the store that billed you.
- Cancel account (Web): Open your Profile → Settings → Delete account. Again, cancel any Premium/Extra subscription first because account deletion does not stop store billing.
- Cancel Google Play subscription: Open the Google Play Store → Menu → Subscriptions (or visit play.google.com/store/account/subscriptions) and cancel the Badoo subscription there. Uninstalling the app will not stop payments; you retain Premium access until the end of the billing period.
- Cancel Apple (iOS) subscription: If billed by Apple, cancel via your Apple ID subscriptions in Settings or at reportaproblem.apple.com. Deleting the app or account does not cancel App Store subscriptions.
What happens when you cancel
When you cancel a subscription, you typically retain Premium access until the current billing period ends. Deleting your Badoo account removes your visible profile (and associated public content); however, some account records may be retained by Badoo for legal, fraud-prevention or operational reasons according to their policies. Cancelling an account does not automatically stop store-managed subscriptions - those must be cancelled through the billing platform to avoid future charges.
Will I get a refund?
Badoo’s reported terms reference a 14‑day cancellation/reimbursement right for digital purchases, but that right is often treated as void if you immediately used the purchased Premium features. If you purchased through Apple or Google Play, refunds are handled by those platforms and must be requested through their refund processes. Badoo itself may issue refunds in some cases (commonly within 14 days for unused purchases), but success varies and Badoo may decline refunds when premium features have already been used.
Badoo plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Badoo Premium - 1 Day | C$0.79/day | Daily | Undo last swipe, browse anonymously, no ads, prioritized messages |
| Badoo Premium - 1 Month | C$25.99/month | Monthly | Full Premium features |
| Badoo Premium - 3 Months | C$31.99 total (approx C$10.66/month) | Quarterly | Full Premium features |
| Badoo Premium - 6 Months | C$47.99 total (approx C$8.00/month) | Semi‑Annual | Full Premium features |
| Badoo Credits - 100 | C$2.99 | One‑time | Credit bundle for perks like boosts, gifts |
| Badoo Credits - 550 | C$9.99 | One‑time | Larger credit bundle |
| Badoo Credits - 1,250 | C$19.99 | One‑time | Even larger credit bundle |
| Badoo Credits - 2,750 | C$39.99 | One‑time | Largest credit bundle listed |
Your consumer rights in Canada
Under Canadian consumer protection principles for digital goods and services there is commonly a right to cancel and be reimbursed within a short period (often cited as 14 days) for certain purchases, but that right can be limited when the consumer immediately receives and uses the digital benefit. Badoo has interpreted its terms to void the refund right if Premium features are accessed. Purchases made through Apple or Google Play are subject to those platforms’ billing rules and refund processes, so refund requests usually must go through Apple or Google. If you believe charges are unauthorized or billed in error, you can also raise a dispute with your bank or payment provider as another avenue.
Customer experiences
Reviews are mixed. Some users report positive outcomes, including meeting partners and appreciating features such as photo verification. Many other users report problems: fake or misleading profiles, encounters with bots or distant accounts, concerns about scams, unexpected billing, difficulty cancelling, and slow or unsatisfactory customer support. Reports of disappearing credits, unexpected auto‑top‑ups, and inconsistent refund responses appear in Canadian review sources.
Documentation checklist
- Purchase receipts or order confirmations showing date, amount and billing method (Apple/Google/Badoo).
- Subscription details (plan name, renewal date, subscription ID if available).
- Screenshots of billing entries, subscription screens, and any cancellation attempts or confirmation messages.
- Copies of communications with Badoo support or app‑store refund requests.
- Bank or card statements highlighting the charge(s) in question.
Common mistakes
Users often assume deleting the app or the Badoo account also cancels subscriptions - this does not stop store‑managed billing and can lead to continued charges. Another common error is requesting a refund through the wrong channel (for example, asking Badoo to refund an App Store charge instead of using Apple’s refund process). Delaying action or lacking proof of purchase and cancellation attempts makes disputes and refund requests harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Request via Apple (reportaproblem.apple.com). Refunds are handled by Apple; possible but not guaranteed. | Moderate |
| Google Play | Request via Google Play subscriptions page. Play handles refunds; often limited (refund windows and policies apply). | Moderate - High |
| Direct with Badoo | Badoo may refund within ~14 days for unused purchases, but they frequently decline if Premium features were used. | Variable (depends on case) |
After cancelling
After you cancel, keep your confirmation screenshots and receipts until billing cycles have ended and any disputes are resolved. If you need to request a platform refund, use the official pages: Apple (reportaproblem.apple.com) or Google Play (play.google.com/store/account/subscriptions). For Badoo support and feedback, use Badoo’s help pages and contact/feedback forms such as Badoo Help or Badoo Feedback. If charges remain after you cancel and platform routes do not resolve the issue, consider contacting your card issuer to dispute unauthorized or recurring charges.
Address
Send formal communications (if you wish to have proof of delivery) by registered mail (raccomandata A/R) to ensure proof of delivery.
Badoo Trading Limited
Third Floor, The Broadgate Tower
20 Broadgate
London EC2A 2RS
United Kingdom