Cancellation service N°1 in Switzerland
Contract number:
To the attention of:
Cancellation Department – Bang.Com
Landis + Gyr‑Strasse 1
6300 Zug
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Bang.Com service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Bang.Com: Easy Method
What is Bang.Com
Bang.Com (operated by Tyche Technologies AG / BANG BANG entities in available terms) is a subscription content/service platform offering time‑limited access passes and annual memberships. The service sells subscriptions both inside mobile apps (App Store / Google Play) and via direct web purchases; the provider’s published terms make subscription and refund rules restrictive.
How to cancel Bang.Com
- If you subscribed inside a mobile app (App Store / Google Play): cancel through the third‑party store that billed you - do not delete the app or your Bang account. For Apple, open Settings → your name → Subscriptions and cancel the Bang subscription; for Google Play, open Play Store → Profile → Payments & subscriptions → Subscriptions and cancel the Bang subscription. Save screenshots and confirmation from the store.
- If you purchased on the web / directly from Bang: there is no explicit web cancellation/refund path in the published terms. First check any account settings or support/contact pages on the seller’s site for a cancellation option. If the site does not provide a clear method, send a written cancellation/request for confirmation and any refund to the operator’s business address by registered mail (raccomandata A/R) and keep proof of delivery.
- If you want a refund for an in‑app purchase, request it from the store (Apple or Google) using their refund request processes; Bang’s terms state the vendor does not provide in‑app refunds or prorated refunds.
- Keep copies of receipts, subscription IDs, correspondence and delivery proof (registered mail receipt) for any dispute.
What happens when you cancel
When you cancel a subscription purchased through a third‑party store, cancellation stops future renewals but access typically continues until the end of the paid term. Deleting the Bang app or deleting your account does not cancel an in‑app subscription - you must cancel in your Apple or Google account. The provider’s terms state there is no prorated refund on cancellation; account and content handling after cancellation will follow the service’s privacy and data rules as set out in their terms.
Will I get a refund?
For in‑app subscriptions (App Store / Google Play), Bang’s terms state no refunds or prorated refunds are given and that cancellations must be made via the third‑party store. Practically, refunds for in‑app purchases are handled by Apple or Google under their own policies - you can submit a refund request to them, but the provider’s terms disclaim vendor refunds. For web/direct purchases the terms explicitly say Bang is not obligated to refund any purchase; refunds for direct purchases are therefore unlikely and are at the merchant’s discretion. If you paid by credit card or another payment service, you may also explore a dispute / chargeback with your bank or payment provider, but outcomes are not guaranteed.
Bang.Com plans and pricing
| Plan | Approx. price (CAD) | Period | Features |
|---|---|---|---|
| 30‑day access (monthly) | approx. C$24.23 | Monthly | Single‑site pass; 30 days access |
| Annual membership (US$10/mo) | approx. C$13.50 / month equivalent | Annual (billed annually) | Yearly subscription at discounted rate |
| Annual membership (US$9.86/mo) | approx. C$13.31 / month equivalent | Annual (billed annually) | Yearly subscription at deeper discount |
Your consumer rights in Canada
Reviewed terms for Bang do not reference a 14‑day cooling‑off period or guaranteed consumer refund rights; the vendor disclaims refund obligations for direct purchases and limits refunds for in‑app purchases to third‑party store processes. In Canada consumer remedies for digital subscriptions can be limited and vary by province. If you believe a merchant’s conduct is misleading or you cannot obtain a refund, options include contacting your card issuer/payment provider to dispute the charge, filing a complaint with your provincial consumer protection office, or reporting suspected fraud to the Canadian Anti‑Fraud Centre. These routes may or may not succeed depending on payment method, evidence and local rules; they do not override clear contractual terms but can help where there is non‑delivery or deceptive conduct.
Customer experiences
Publicly available reviews are limited and include at least one negative report alleging non‑delivery of a purchased item, lack of seller response and difficulty getting a posted review to remain visible. There are few or no prominently published positive reviews in the sources reviewed. The available complaints suggest customers have experienced challenges obtaining shipping confirmation, responses from support, or refunds in some cases.
Documentation checklist
- Purchase receipt or order confirmation (email or screenshot)
- Subscription ID or transaction ID (from store or merchant)
- Screenshots of subscription status (in Apple/Google account or merchant account)
- Any cancellation confirmation (store confirmation screen or merchant reply)
- Records of all communications (emails, messages), with dates and times
- Proof of payment (card statement) and proof of delivery for registered mail if sent
Common mistakes
Users often delete the app or their account believing that action cancels an in‑app subscription; it does not - you must cancel via the App Store or Google Play subscription settings. Another frequent error is expecting a prorated refund after mid‑term cancellation; Bang’s terms explicitly state no prorated refunds. People also sometimes fail to save confirmation screenshots, transaction IDs or proof of any correspondence, which weakens their position if they later dispute the charge.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store / Google Play (in‑app subscription) | Refunds handled by the store per its policy; Bang’s terms disclaim vendor refunds and prorated refunds | Low to moderate - canceling is straightforward; obtaining a store refund varies |
| Web / direct purchase | Vendor states it is not obligated to refund; refund unlikely and at merchant discretion | High - merchant refusal common; requires persistent contact or payment dispute |
| Payment provider / chargeback | Possible refund depending on issuer investigation and evidence | Moderate to high - may require documents and time; outcome uncertain |
After cancelling
After you cancel, keep all confirmation receipts and monitor your bank/credit card statements for unwanted renewals. If you requested a refund from Apple or Google, follow their case status pages and save their responses. If you do not receive a response from the merchant and you believe you were charged improperly or not delivered goods, contact your payment provider to start a dispute. If you suspect fraud or deliberate non‑delivery, consider reporting the matter to the Canadian Anti‑Fraud Centre and your provincial consumer protection office. Useful pages: Apple - manage subscriptions, Apple - request a refund, Google Play - manage subscriptions, Google Play - refunds, and the Canadian Anti‑Fraud Centre.
Address
Send written cancellation requests or formal correspondence by registered mail to the operator’s listed business address (to ensure proof of delivery):
Tyche Technologies AG, c/o LacMont AG, Landis + Gyr‑Strasse 1, 6300 Zug, Switzerland