Cancellation service N°1 in Malta
Contract number:
To the attention of:
Cancellation Department – Benaughty
19, Giovanni Gurmi Street
LJA1071 Lija
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Benaughty service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Benaughty: Easy Method
What is Benaughty
BeNaughty is an online dating and hookup platform that offers free browsing with optional paid subscriptions for full messaging and premium features. It markets short-term connection services through trial and multi-month plans and is accessed via its website and mobile apps.
How to cancel Benaughty
- Web: Sign in, go to My Settings → Billing History → Deactivate subscription and follow the on‑site prompts to turn off recurring payments.
- iOS (App Store / iTunes): Open your Apple ID / iTunes account settings → Subscriptions → select the BeNaughty membership → turn off recurring billing through the App Store. Note refunds for App Store purchases are subject to Apple’s refund rules and are handled by Apple.
- Android / Google Play: There are no special in‑app rules - cancel repeat billing via the BeNaughty website per the site’s instructions (do not assume Google Play changes the site subscription).
- Registered mail (optional formal notice): If you want a written record, send a cancellation request by registered mail (raccomandata A/R) to the company address: 19, Giovanni Gurmi Street, Lija, LJA1071, Malta. Keep tracking and delivery proof.
What happens when you cancel
Canceling a subscription normally stops future automatic renewals; it does not necessarily delete your profile. Access to paid features typically continues until the end of the current paid period unless otherwise stated in the site’s terms. Account data, messages and profile content are governed by BeNaughty’s privacy and retention policies, so you should review those pages if you wish to delete or export information.
Will I get a refund?
BeNaughty states a no‑refund policy on its site and in its Terms of Use and refund policy; according to that policy, deleting a profile early does not entitle you to a refund. Exceptions exist for purchases made through the App Store: Apple may consider refund requests under its App Store rules, but refunds are granted at Apple’s discretion and may be denied if the account was banned or the service was substantially used. For purchases made directly on the site, refunds are generally not provided by BeNaughty.
Benaughty plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| 3‑Day Trial | C$2.97 | 3 days | Short trial, basic premium access |
| 1‑Month Premium | C$27.99 | Monthly | Full messaging, browsing, premium access |
| 3‑Month Premium | C$56.97 (C$18.99/month) | 3 months | Discounted monthly rate |
| 6‑Month Premium | C$95.94 (C$15.99/month) | 6 months | Best monthly value |
Your consumer rights in Canada
Under Canadian consumer protection principles for digital services there can be a 14‑day cooling‑off right for digital purchases unless the consumer has expressly waived that right after full performance. A stated no‑refund policy on a site may not necessarily override statutory consumer protections. If you believe you are entitled to a refund or experienced unauthorized charges, consider contacting your payment provider or card issuer to request a chargeback and gather evidence. You may also file complaints with the Competition Bureau of Canada and your provincial consumer protection office if cancellation attempts fail or you face deceptive billing practices.
Customer experiences
Reviews are mixed. Some users report they obtained decent chats after adjusting filters, found the app easy to set up and useful for short‑term connections, and in at least one reported case an extra payment was refunded after contacting support. Many other reviewers report problems: difficulty locating or completing cancellations, unauthorized recurring charges even after cancellation, allegations of fake or bot profiles, aggressive upselling or hidden partner subscriptions, and lengthy disputes requiring bank intervention.
Documentation checklist
- Account username/email and subscription start date
- Receipts or invoices showing charges
- Screenshots of subscription page, billing history, and cancellation confirmations
- Bank or card statements showing the charged transactions
- Copies of all messages/emails to support and dates/times of calls
- Proof of registered‑mail delivery (tracking number, signed receipt) if you sent physical notice
- Terms of service or refund policy screenshots showing the site’s stated policy
Common mistakes
Common errors include canceling the wrong place (for example deleting your profile while leaving the subscription active, or attempting to cancel an iOS subscription through the website rather than through Apple), not saving or confirming a cancellation confirmation number or screenshot, and assuming a refund will be issued because you stopped using the service. Another frequent mistake is waiting too long to raise a dispute with the payment provider - saving receipts and acting promptly increases your options.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (site account: My Settings → Billing History → Deactivate) | No (BeNaughty’s stated no‑refund policy) | High - multiple user reports of hidden or incomplete cancellations and recurring charges |
| iOS (App Store / iTunes subscription) | Possible - refunds handled by Apple under App Store rules | Medium - must cancel via Apple ID subscriptions; refunds require Apple approval |
| Android / Google Play (site subscription must be cancelled on site) | No (must cancel on site; site policy applies) | High - same failure modes reported as web cancellations |
| Registered mail to company address | No guarantee - site policy still applies, but provides proof of notice | Low to Medium - easy to send but effectiveness depends on company response |
After cancelling
After you cancel, keep copies of confirmation screens, emails and billing statements. If charges continue, contact your card issuer or bank immediately to dispute the transaction and provide your documentation. For in‑app purchases on iOS, request a refund through Apple’s report a problem tool or Apple Support; for Google Play purchases consult Google Play Help. Helpful links: BeNaughty home page https://www.benaughty.com, Apple refunds info https://support.apple.com/en-ca/HT204084, Google Play refunds https://support.google.com/googleplay/answer/2479637, Competition Bureau of Canada https://www.competitionbureau.gc.ca.
Address
For registered‑mail notices (recommended to obtain proof of delivery):
19, Giovanni Gurmi Street, Lija, LJA1071, Malta