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I hereby notify you of my decision to terminate the contract relating to the C-Date service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation C-Date: Easy Method
What is C-Date
C-Date is an online dating platform that markets itself for casual dating and short-term encounters. It offers paid "Premium Membership" plans that provide full messaging and profile access. The service operates internationally and uses online account management combined with automated billing and third-party payment channels.
How to cancel C-Date
- Use C-Date’s official online cancellation form on the website homepage (no login required) - this is the company‑stated, valid method for cancellation.
- If you subscribed through Apple App Store or Google Play, cancel via Apple or Google following their subscription-management procedures; C‑Date will not process those cancellations directly.
- Do not rely on stopping a bank direct debit to cancel the subscription - bank action alone does not substitute for a proper cancellation with C‑Date.
- If you want additional proof or need to send a formal termination, send a signed cancellation by registered mail (raccomandata A/R) to Interdate S.A. (see Address section), or use fax/email where available; keep receipts and delivery confirmations.
What happens when you cancel
Cancellations submitted through the official form typically end your subscription at the conclusion of the current paid period; trial subscriptions are often terminated immediately. After cancellation you should retain access until the paid term expires unless the company states otherwise. Automated renewals should stop after a valid cancellation, but customers report mixed outcomes - keep proof of cancellation and check billing statements. Your account data and profile may remain on the service according to C‑Date’s data-retention policy; contact support if you need data removed.
Will I get a refund?
C‑Date’s public FAQ states that it does not provide refunds for membership payments. However, provincial consumer-protection rules in Canada - and specifically in Québec - can create exceptions. In Québec, dating services may be required to refund payments within 10 days if services have not been provided, and broader online-purchase rules can give a short cancellation window and require refunds within a set period if required contract information was not provided. If you believe local law applies (for example, you subscribed online and did not receive all required contract details), you may be entitled to a refund despite C‑Date’s stated no-refund policy.
C-Date plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| 1-month subscription | C$31.95/month | Monthly | Full messaging, profile and photo access (Premium Membership) |
| 3-month subscription | C$19.95/month | Monthly (billed every 3 months) | Full Premium Membership |
| 6-month subscription | C$12.49/month | Monthly (billed every 6 months) | Full Premium Membership |
Your consumer rights in Canada
Canadian consumer protection is provincially regulated and can affect online subscriptions. In Québec, consumers generally have the right to cancel service contracts before services begin without penalty; if services have already begun, a consumer can be charged only for the value of services received plus a limited penalty, and refunds must be issued within 10 days after cancellation. Québec also provides a 7‑day cancellation right for many online purchases and requires merchants to supply key contractual information and a copy of the contract, with refunds due within prescribed timeframes if those obligations are not met. If C‑Date failed to provide required contract details or used unclear cancellation terms, provincial law may give you stronger cancellation and refund rights than the site’s stated policy.
Customer experiences
Reviews are mixed. Some users report straightforward success using the official cancellation form and say the service functions adequately for messaging and member activity. Many others report difficulties: hidden or hard-to-find cancellation paths, unresponsive customer service, unexpected or higher-than-quoted charges, and continued billing after attempted cancellations. There are also reports of aggressive collections activity from external agencies and concerns about fake or inactive profiles. Because experiences vary, document every cancellation attempt and monitor your bank/card statements closely.
Documentation checklist
- Account/registration email and username; screenshots of subscription page and quoted price
- Confirmation/receipt of payment and recent billing statements showing charges
- Copy or screenshot of the completed cancellation form and any on‑screen confirmation
- Proof of sent registered mail (tracking/receipt) or copies of fax/email to support if used
- Any written replies from C‑Date, and records of dates/times you contacted App Store / Google Play if applicable
Common mistakes
Common errors include assuming a bank stop or chargeback automatically cancels the subscription with C‑Date, not keeping proof of the cancellation form submission, and neglecting to cancel through the App Store or Google Play when the subscription was purchased there. Another frequent mistake is not recording dates, prices, and confirmation numbers - without these you have less leverage if billing continues or a dispute arises. If you subscribed under a promotional or trial rate, save screenshots showing the trial terms to counter claims of higher renewal pricing.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Official website cancellation form | Usually no (company policy); possible under provincial law | Low to moderate (company states this is the valid method) |
| App Store / Google Play cancellation | Handled by Apple/Google; refund subject to their policies | Moderate (must use platform subscription settings) |
| Bank/direct debit stop | No - bank action does not guarantee refund or cancellation with C‑Date | Low for stopping payments, high for resolving account status with C‑Date |
| Registered mail to Interdate S.A. (formal notice) | No guarantee from C‑Date; supports legal claims and refund requests under law | Moderate (provides strong proof if disputes arise) |
After cancelling
After you cancel, keep all documentation and monitor your card or bank statement for any further charges. If you remain charged, contact your card issuer to dispute the charge and provide proof of cancellation. For subscriptions billed through app stores, follow Apple’s or Google Play’s refund and dispute procedures. For potential legal remedies in Québec, review the Office de la protection du consommateur guidance and consider filing a complaint if you believe the merchant did not follow the law. Helpful resources: C‑Date review and company responses on Trustpilot, termination guidance from independent services, and Québec consumer resources for cancellation and refunds.
Helpful links: C‑Date reviews (Trustpilot), TerminationExperts: C‑Date overview, Québec Office de la protection du consommateur - dating agencies, Educaloi - cancelling an online purchase (Québec), C‑Date FAQ (refund policy), Apple - cancel subscriptions, Google Play - cancel subscriptions.
Address
Interdate S.A., 13 rue du Commerce, L‑1351 Luxembourg, Luxembourg