Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Catholicmatch
PO Box 154
16063 Zelienople
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Catholicmatch service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Catholicmatch: Easy Method
What is Catholicmatch
CatholicMatch is an online dating service aimed at single Catholics, offering free basic accounts and paid Premium subscriptions that add messaging, advanced search filters, profile visibility features and other member tools. The site is run from the United States and lists subscription prices in US dollars; payments and refunds for purchases made through third parties (Apple, Google) are handled by those app stores.
How to cancel Catholicmatch
- Web (direct purchase): Sign in at catholicmatch.com/account/services, go to your subscription or services section and cancel the Premium subscription. Your subscription remains active until the end of the current billing period and then reverts to Basic access; your profile remains visible. See the CatholicMatch help article for details: How can I cancel my subscription?
- Apple / iOS (App Store): Subscriptions purchased via Apple must be managed through your Apple ID. Open Settings on your device > tap your name > Subscriptions, find CatholicMatch and cancel there. Refunds and billing questions must be handled through Apple’s system (use Report a Problem or Apple Support). See CatholicMatch terms: Terms.
- Google Play / Android: Open the Google Play Store app, tap your profile > Payments & subscriptions > Subscriptions, select CatholicMatch and cancel. For refunds use Google Play’s “Report a problem” or refund process via your Google account. Guides/third-party summaries are available such as this summary.
What happens when you cancel
When you cancel a paid subscription directly on the CatholicMatch website, the subscription remains active until the end of the current billing period; you will retain Premium features until that date, after which your account reverts to Basic (free) access. Your profile and most account data remain visible to other members unless you manually remove or hide your profile.
If you cancel via Apple or Google Play, the app-store-managed subscription typically remains active until the end of the paid period according to Apple’s or Google’s billing cycle. Because billing and refunds for purchases through app stores are handled by those stores, CatholicMatch does not directly control the cancellation processing for those transactions.
Will I get a refund?
Refund eligibility depends on how you purchased the subscription. For direct web purchases, CatholicMatch’s Help Center states that no refunds are granted once subscriber‑only features have been used; exceptions may be made on a case‑by‑case basis within 3 days. See the CatholicMatch refund article: How can I get a refund?
Subscriptions bought through Apple are subject to Apple’s refund policies and must be requested through Apple. Subscriptions bought through Google Play must be refunded through Google Play’s refund/report-a-problem process. If you believe a billing error or unfair practice occurred, you can also contact your card issuer or pursue a chargeback, but outcomes vary.
Catholicmatch plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| 1‑Month | US$29.99 | Monthly | Full Premium access (unlimited messaging, advanced filters, profile likes, view mutual likes/matches, forums/chat, priority support) |
| 6‑Month | US$89.94 total (~US$14.99/month) | 6 Months | Same as 1‑Month Premium |
| 12‑Month | US$119.88 total (~US$9.99/month) | 12 Months | Same as 1‑Month Premium |
CatholicMatch lists prices in US dollars only. The amount charged in Canadian dollars will depend on your card issuer’s exchange rate and any foreign transaction fees; CatholicMatch does not publish fixed CAD pricing.
Your consumer rights in Canada
Canadian consumer protection rules can affect online subscriptions and renewals. Some provinces provide cooling‑off rights or specific rules for automatic renewals; a commonly cited period for cancellation rights in some contexts is around 10 days, though exact rules differ by province. CatholicMatch’s posted refund policy (no refunds after features used, exceptions within 3 days) may not override statutory provincial protections in every case.
If you believe a merchant’s policy conflicts with your legal rights, keep records and consider contacting your provincial consumer protection office, the Competition Bureau (for deceptive practices), or your payment card issuer for chargeback options. In Quebec and other provinces there can be special protections for digital goods and automatic renewals - verify the law that applies where you live before assuming policy language is dispositive.
Customer experiences
Public reviews of CatholicMatch are mixed. Some users report satisfactory experiences and describe the site as fair and functional for Catholic singles. Positive comments commonly mention a focused membership base and straightforward Premium features.
Negative reviews point to low local activity in some areas (a "ghost town" feel), inactive profiles, lack of a visible "last active" indicator, limited responses, perceived delays or restrictions on messaging, and frustration with customer service or refunds. Several Canadian users on forums have reported limited local matches and difficulty getting replies despite sending messages.
Documentation checklist
- Account email and username; date you purchased the subscription
- Receipt or confirmation email from CatholicMatch (or App Store / Google Play receipt)
- Transaction ID or card statement showing the charge
- Screenshots of account subscription page showing active status or cancellation attempts
- Any support correspondence (ticket numbers, emails) you already sent to CatholicMatch or app stores
Common mistakes
Common errors include cancelling the app or deleting your account without cancelling the underlying subscription with Apple or Google - deleting the app does not stop recurring charges when the subscription is managed by the app store. Another frequent mistake is assuming a refund will be issued automatically after cancellation; CatholicMatch’s web policy limits refunds once subscriber features are used, and app-store refunds must be requested from Apple or Google.
Users sometimes forget to keep receipts or proof of purchase that help with refund requests or chargeback disputes. Finally, waiting until after the renewal date to cancel can result in being charged for another period; cancel at least 24 hours before the renewal date when possible, and confirm cancellation in your subscription settings.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (catholicmatch.com) | No refund once subscriber features used; exceptions may be considered within 3 days per CatholicMatch policy | Low to Medium - cancel on account page; refund requests are discretionary |
| Apple / App Store | Refunds handled exclusively by Apple via Report a Problem or Apple Support | Medium - cancellation via Apple settings is straightforward; refunds depend on Apple review |
| Google Play | Refunds requested through Google Play’s Report a Problem/refund process | Medium - cancel via Google Play Subscriptions; refunds depend on Google’s policies |
After cancelling
After you cancel, keep copies of confirmation screens, cancellation dates and receipts until the billing period ends and any follow‑up billing or refund issues are resolved. If you purchased through the website and want CatholicMatch support, start at the Help Center: CatholicMatch Help Center. For terms and billing details see the site Terms: CatholicMatch Terms.
If you used Apple or Google to subscribe, use Apple’s refund/report-a-problem system (Report a Problem) or Google Play’s support pages (manage subscriptions in the Play Store or see Google Play help pages). If you need to escalate a disputed charge, contact your card issuer or your provincial consumer protection office and provide the documentation listed above.
Address
PO Box 154, Zelienople, PA 16063, USA