Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Coffee Meets Bagel
391 Grove St.
94107 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Coffee Meets Bagel service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Coffee Meets Bagel: Easy Method
What is Coffee Meets Bagel
Coffee Meets Bagel is an online dating service and mobile app that delivers curated match suggestions (“bagels”) daily and offers paid premium features such as unlimited likes, read receipts, and other perks to enhance matching and communication. It operates as a subscription service for some features while basic accounts remain free.
How to cancel Coffee Meets Bagel
- Decide whether you are cancelling the subscription (stop auto‑renewal) or deleting your account entirely (removes profile, matches and messages). Cancelling the subscription does not automatically delete your account.
- If you subscribed through Apple (iOS): open Settings > your name > Subscriptions, find Coffee Meets Bagel and cancel there. If you subscribed through Google Play: open the Google Play app > Profile > Payments & subscriptions > Subscriptions and cancel Coffee Meets Bagel.
- If you subscribed directly through Coffee Meets Bagel (website or in‑app merchant), send a signed and dated cancellation notice stating your intent to cancel and include your Coffee Meets Bagel account email address. You may email support via the app/website support form or send postal mail (certified) to the company address (see Address section below). For postal submissions use certified mail (raccomandata A/R) to have proof of delivery.
- Keep confirmation: save screenshots, confirmation emails, and certified‑mail tracking/receipt. Allow several business days for the cancellation to be processed and verify that auto‑renewal is turned off in the store or that you receive written confirmation from Coffee Meets Bagel.
What happens when you cancel
When you cancel an auto‑renewing subscription, most payment providers stop future charges but you typically retain access to paid features until the end of the already‑paid billing period. Cancelling does not automatically delete your Coffee Meets Bagel account or remove your profile, matches, or messages; those remain unless you request account deletion. The company’s Terms of Service and Privacy Policy govern how long your data is retained after cancellation or deletion.
Will I get a refund?
Refunds for subscriptions are generally handled according to the payment channel and Coffee Meets Bagel’s policies. In many cases, subscriptions are non‑refundable for unused time unless required by law or in exceptional circumstances (duplicate billing, unauthorized charges, or merchant errors). If you subscribed through Apple or Google Play, refunds are usually processed through those stores according to their refund rules; if you subscribed directly, contact Coffee Meets Bagel support and provide documentation. If you believe you are legally entitled to a refund under Canadian consumer protection laws, state that in your correspondence and retain copies of all communications.
Coffee Meets Bagel plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium | C$34.99 | Monthly | Full Premium features (unlimited likes, activity reports, read receipts, 8 Flowers/month, Unlimited Rewinds, beans bonus, etc.) |
| Premium | C$19.99 per month (billed C$119.99) | Monthly (6‑month plan; billed upfront) | Same as above, lower price for longer commitment |
Your consumer rights in Canada
In Canada, consumer protection for digital subscriptions can vary by province. Provincial consumer protection statutes may require refunds or remedies in specific circumstances (misrepresentation, failure to deliver goods/services, or unfair practices). Additionally, banks and card issuers offer chargeback or dispute processes that can be used for unauthorized or erroneous charges. These are general observations and not legal advice - if you believe your rights under provincial law have been violated, consider contacting your provincial consumer protection office or seeking legal advice.
Customer experiences
Users report mixed experiences: many find cancellations straightforward when handled through the correct store (Apple/Google) or when they receive written confirmation from Coffee Meets Bagel, while others have reported continued charges after attempting to cancel because the subscription was still active in the App Store or Google Play rather than within the app. Some customers found direct contact with support effective when they provided clear documentation; others needed to escalate to their payment provider for chargebacks. Keeping documentation and confirming cancellation in the platform where the subscription was purchased helps avoid disputes.
Documentation checklist
- Account email address used with Coffee Meets Bagel
- Signed and dated cancellation notice (if sending by mail)
- Subscription receipts showing billing dates and amounts
- Confirmation screenshots or emails showing cancelled status or subscription details
- Certified mail receipt/tracking (if you sent postal cancellation)
Common mistakes
Common errors include cancelling the app or deleting the app without canceling the subscription in the App Store or Google Play, which leaves the auto‑renewal active and results in continued charges. Another mistake is assuming a support message equals a processed cancellation - always wait for explicit confirmation or verify the subscription status in your payment account. Sending an unsigned or undated letter, omitting your account email address, or using regular (non‑certified) mail can delay or invalidate a postal cancellation request. Finally, not allowing sufficient lead time before the renewal date can lead to a charge you intended to avoid.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store subscription cancellation | Refunds handled by Apple; refunds possible per Apple policy but not guaranteed | Easy (manage in Settings) |
| Google Play subscription cancellation | Refunds handled by Google; refunds possible per Google Play policy but not guaranteed | Easy (manage in Google Play) |
| Direct cancellation via Coffee Meets Bagel support/website | Refunds depend on Coffee Meets Bagel policy and circumstances; possible for errors or as required by law | Medium (requires support response) |
| Postal certified cancellation (signed, dated letter) | Refunds handled as above; postal proof helps disputes but does not guarantee refund | High (slower but provides strong proof) |
After cancelling
After you cancel, verify that auto‑renewal is turned off in the relevant store or that you received written confirmation from Coffee Meets Bagel. If you need help with account settings, subscription status, or refunds, contact Coffee Meets Bagel support via their help center: Coffee Meets Bagel Help Center. For managing subscriptions through Apple see Apple subscription support, and for Google Play see Google Play subscription support. For general Canadian consumer information consider resources such as the Competition Bureau: Competition Bureau of Canada. Keep all documentation for at least several months after cancellation in case you need to dispute a charge.
Address
Coffee Meets Bagel
Attn: Cancellations
391 Grove St.
San Francisco, CA 94107