Cancellation service N°1 in Romania
Contract number:
To the attention of:
Cancellation Department – Dreamgf
Strada C. C. ARION, Nr. 11, parter, cam. 3, bir. 4a, Ap. 1
011081 București
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Dreamgf service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Dreamgf: Easy Method
What is Dreamgf
Dreamgf is an AI-based virtual companion app that offers conversational and visual interactions designed to simulate a personalised “AI girlfriend” experience. It is available via the web and mobile app stores and offers free-trial and multiple paid subscription tiers with varying message, image and voice-credit allowances.
How to cancel Dreamgf
- If you subscribed via the Apple App Store: open iOS Settings → tap your name → Subscriptions → select “DreamGF” → tap “Cancel Subscription”. The subscription typically remains active until the end of the current billing cycle. For the app listing see DreamGF (App listing).
- If you subscribed via Google Play: open the Google Play app → tap your profile icon → Payments & subscriptions → Subscriptions → select “DreamGF” → Cancel. The subscription normally stays active until the end of the current billing period. See the app listing at DreamGF (App listing).
- If you subscribed on the DreamGF website: log into your account on the DreamGF site → go to Account Settings → Subscriptions or Payments → Manage Subscriptions → Cancel. Cancellation usually prevents future renewals but the access remains until the end of the paid billing cycle. See the product page at DreamGF (web).
What happens when you cancel
Cancelling stops future billing at the end of your current paid period; you generally retain access to premium features until that period expires. The active subscription will not renew after the billing cycle completes. Account data (profiles, saved chats, images) is usually retained according to the service’s data practices - if you want data removed you should request account deletion through the app or website support. Cancelling does not automatically delete your account or remove stored content unless you follow the account-deletion steps provided by the service.
Will I get a refund?
There is no clear, publicly posted formal refund policy for DreamGF. Independent user reports indicate refunds are generally not available after billing has occurred, especially for multi-month plans and where the service has been used. For purchases through Apple or Google Play you must request refunds through the respective store’s refund/report workflows; users commonly report difficulty obtaining refunds and may need to escalate through store support or their payment provider. If you believe a charge was unauthorized, contact the platform (Apple/Google) or your bank promptly to discuss options.
Dreamgf plans and pricing
| Plan | Price (approx, CAD) | Period | Features |
|---|---|---|---|
| Free Trial | C$0.00 | One-time trial | 2 AI girlfriends, ~10 - 20 messages, 4 images |
| Bronze (web) | Approx C$13.50 | Monthly | 1,000 messages, 100 - 150 images, 500 voice credits |
| Silver (web) | Approx C$27.00 | Monthly | 2,500 - 4,500 messages, 250 - 450 images, 1,500 voice credits |
| Gold (web) | Approx C$67.00 | Monthly | 9,000 messages, 900 images, 4,000 voice credits |
| Diamond (web) | Approx C$134.00 | Monthly | 15,000 - 25,000 messages, 1,500 images, 10,000 voice credits |
| Monthly Discounted (web) | Approx C$17.50 | Monthly (first-time discount) | Unlimited messages, 150 tokens/month, image & voice features |
| Quarterly Discounted (web) | Approx C$13.50/month (billed C$29.97 every 3 months) | Quarterly | Premium features (same as discounted tier) |
| Annual Discounted (web) | Approx C$8.00/month (billed C$71.88 annually) | Annual | Premium features (same as discounted tier) |
| Weekly (iOS App Store) | C$6.99/week | Weekly | Access to AI Friend |
| Yearly (iOS App Store full price) | C$69.99/year | Yearly | AI Friend full access |
| Yearly Sale (iOS App Store) | C$34.99/year (sale) | Yearly | AI Friend full access at sale price |
Your consumer rights in Canada
Canadian consumer protection laws vary by province and territory. Some laws provide cooling-off periods for certain remote or distance contracts, but those rights do not universally guarantee refunds for digital subscription services. When a formal refund policy is not published by the service, Canadian consumers should first request a refund through the platform used to purchase the subscription (Apple or Google Play) or directly with the developer if purchased on the web. If a refund is refused and you believe the charge was unfair or unauthorized, you can contact your payment card issuer to enquire about a chargeback and seek guidance from your provincial consumer protection office. Keep records of all communications and receipts when pursuing a claim.
Customer experiences
User feedback is mixed. Positive reviewers praise the app’s conversational realism, customization, visuals and role-play features, and many users report that interactions can feel engaging. On the other hand, several reviews and forum posts criticise repetitive or shallow conversations, overemphasis on visuals rather than depth, and the overall value for money. A notable recurring complaint in public reviews is difficulty obtaining refunds after billing, whether through app stores or directly from the developer.
Documentation checklist
- Purchase receipt or order confirmation (email or store receipt)
- Account email/username and subscription ID (if available)
- Date(s) of charge and the charged amount (screenshot or bank statement)
- Screenshots of the subscription page or settings showing active subscription
- Any communication with DreamGF support or app-store support (timestamps and copies)
Common mistakes
Some common errors users make include cancelling the app but not confirming the subscription is listed as “Cancelled” in the platform settings, assuming cancelling the app removes billing (uninstalling does not cancel billing), and failing to save receipts or screenshots before attempting a refund or dispute. Example: a user deletes the DreamGF app from their phone but forgets to cancel via App Store subscriptions, resulting in continued renewals. Another example: a user requests a refund without providing transaction documentation and is denied due to lack of evidence.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Request refund via Apple (Report a Problem). Apple handles refunds; outcomes vary and are often denied if service was used. | Medium - High (cancelling is easy; obtaining refunds can be difficult) |
| Google Play | Request refund via Google Play support or Report a problem. Platform-managed refunds possible but frequently contested. | Medium - High (cancelling straightforward; refunds often require escalation) |
| Website / Direct (DreamGF) | No clear published refund policy; refunds depend on developer discretion. Reports indicate refunds are rarely granted once billing has occurred. | High (may require direct negotiation; limited recourse without platform involvement) |
After cancelling
After you cancel, verify in your Apple ID, Google Play account, or DreamGF account settings that the subscription status shows as cancelled and note the service end date. If you want a refund, first submit a request through the platform where you purchased (Apple or Google Play) or contact DreamGF support from the account email used for purchase. Helpful resources: Apple’s subscription and refund support at Apple Subscriptions & Refunds, Google Play help at Google Play Subscriptions & Refunds, and the DreamGF product page at DreamGF (product). If refund requests are denied and you believe the charge is improper, consider contacting your bank or card issuer about a chargeback and your provincial consumer protection office for guidance. Keep all documentation and timestamps for any dispute.
Address
If you choose to send written correspondence (registered mail recommended for proof of delivery), use the developer’s business address:
DreamAI, SRL.
Strada C. C. ARION, Nr. 11, parter, cam. 3, bir. 4a, Ap. 1, Sectorul 1, București 011081, Romania
For mailed cancellation or formal complaint consider using a postal registered letter (raccomandata A/R or equivalent) so you have a delivery receipt and proof of service.