Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Dreamsingles
680 W. Nye Suite 201
89703 Carson City
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Dreamsingles service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Dreamsingles: Easy Method
What is Dreamsingles
DreamSingles is an online dating platform that offers free and paid membership tiers, messaging features, and virtual credits for introductions and communications. The site lists multiple subscription plans in USD and provides account-based controls for messaging, introductions and other features.
How to cancel Dreamsingles
- Via website account: Sign in, go to your profile or Account Options/Settings, locate subscription or billing and select cancel. The site states subscriptions auto-renew unless canceled at least 1 day before renewal; cancellation takes effect within 24 hours and credits do not expire.
- By email: Send a cancellation request to their support address (keep the sent message and any reply as proof).
- By fax: Send a cancellation request by fax and retain the transmission confirmation as proof.
- By certified mail: Send a written cancellation to the cancellations address below (see Section 12). Use certified/registered mail to obtain proof of delivery and date of receipt.
- App-store/Google Play subscriptions: DreamSingles’ public terms point to account settings on the website for cancellations; no specific App Store or Google Play steps were found, so check whether billing occurs through Apple/Google and cancel there if your payment is processed by those stores.
What happens when you cancel
When you cancel, DreamSingles states the subscription will stop automatic renewal; access to paid features typically continues until the end of the current paid period, and cancellation is said to take effect within 24 hours of the request. Credits on the account are reported as non-expiring. Personal account data and messages may remain according to the site’s data/retention policies - review the site’s privacy policy or contact support to request account deletion if desired.
Will I get a refund?
DreamSingles’ Terms & Conditions state that all sales are final and that no fees will be refunded. Independent sources note that if any refund is issued it may be reduced by the value of used time or credits. However, that contractual “no refunds” language may conflict with Canadian provincial consumer-protection laws in some circumstances (see next section). If you believe you are entitled to a refund, document your payments and communications and contact DreamSingles support first, then raise the issue with your card issuer and/or provincial consumer protection authorities if needed.
Dreamsingles plans and pricing
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Bronze | US$0.00 | Monthly | Browse profiles, create profile, advanced search, save favorites, receive admirer notices |
| Silver | US$9.99 | Monthly | Free 3-day trial, unlimited emails, 10 flirts/mo, 10 introductions/mo, 50% off live chat, intro videos, video letters |
| Gold | US$29.99 | Monthly | Everything in Silver plus 30 introductions/mo, 10 follow-up emails/mo |
| Platinum | US$49.99 | Monthly | Everything in Silver plus 50 introductions/mo, 30 follow-up emails/mo |
| Diamond | US$99.99 | Monthly | Everything in Silver plus 100 introductions/mo, 50 follow-up emails/mo |
DreamSingles lists prices in USD and does not publish fixed CAD pricing; Canadian users will be billed in USD and charged in CAD at their card issuer’s exchange rate. For plan specifics, check your Account Options page on the website.
Your consumer rights in Canada
Canadian provincial consumer-protection laws may provide rights that override contract clauses saying “no refunds.” Some provinces include a cooling-off or cancellation right (commonly up to 14 days for certain digital purchases), and statutes like Ontario’s Consumer Protection Act can limit unfair contract terms. If you paid from Canada and believe DreamSingles’ terms unfairly refuse a refund, you can raise a dispute with your payment provider (credit card chargeback), contact your provincial consumer protection office, or seek legal advice. Keep records of payments, terms at time of purchase, and all communications with the company when asserting your rights.
Customer experiences
Reviews are mixed. Some users on platforms such as Trustpilot report positive experiences, citing helpful customer service and success in making connections. However, many other reviewers allege deceptive practices - reports include suspicious or non-responsive profiles, extensive messaging without real-world meetings, and difficulty obtaining refunds. These complaints often describe heavy spending with unsatisfactory results and disputed charges.
Documentation checklist
- Account details (username, email), subscription plan and renewal dates
- Payment receipts, credit card or bank statements showing charges
- Copies of cancellation requests (sent emails, fax confirmations, certified-mail proof of delivery)
- Any replies from DreamSingles, screenshots of conversations or profiles, dates/times of interactions
- Terms & Conditions or screenshots of the plan and pricing at time of purchase
Common mistakes
Failing to cancel before the stated cut-off (DreamSingles notes at least 1 day before renewal) is a frequent problem - users sometimes assume cancellation on the day of renewal will stop the next charge. Another common issue is not saving confirmation of cancellation; without written or timestamped proof it is much harder to dispute renewals. Users also assume that cancelling the app equals cancelling billing - if your payment was set up via the website or card issuer, you must cancel on the website or with the card provider. Finally, some expect an automatic refund after cancellation despite the service’s “no refunds” statement; if you want a refund raise a documented dispute promptly with the merchant and your payment provider.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (Account Settings) / Email / Fax | Unlikely (Terms say no refunds; unused credits may be retained) | Low to Medium - straightforward to submit, but proving timing may be needed |
| App Store / Google Play | Depends - if billed by store, refunds handled by Apple/Google | Medium - must check store billing and follow platform-specific refund steps |
| Certified mail to cancellations address | Unlikely per terms, but provides strong proof of notice | Medium - slower but produces legal proof of delivery |
After cancelling
After you cancel, save all confirmations and monitor your card or bank statements for any unexpected charges. If charges recur, contact DreamSingles support with your proof, file a dispute with your card issuer, and consider contacting your provincial consumer protection office. For DreamSingles’ terms you can review the site’s policy pages and independent reviews to gather context; for examples see the site’s Terms & Conditions and third-party reviews such as the DreamSingles review on DatingScout (DatingScout review) or the Terms & Conditions mirror (Terms & Conditions).
Address
Dream Singles Attn: Cancellations
680 W. Nye Suite 201
Carson City, NV 89703
United States