
Cancellation service N°1 in British Virgin Islands

Contract number:
To the attention of:
Cancellation Department – Flingster
Brentwood Holding Group Inc.
VG1110 Road Town
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Flingster service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Flingster: Easy Method
What is Flingster
Flingster is an online random video chat service that connects users for one-on-one or group video conversations. It offers a free basic experience and optional paid subscriptions that add features such as gender/location filters, AR masks, no ads, and verification badges.
The service is primarily web-based and also accessible via mobile apps; subscriptions may be billed directly by Flingster or through third-party app stores depending on how you signed up.
How to cancel Flingster
- Identify how you were billed: check your email receipt or bank statement to see whether the charge came from Flingster (flingster.com / Brentwood Holding Group Inc.) or from Apple/Google Play - this determines the cancellation route.
- If billed directly by Flingster: log into your Flingster account on the website, go to Account or Subscription settings, locate the active subscription, and select Cancel or Turn off auto‑renew. Save any on‑screen confirmation or take a screenshot.
- If billed via Apple App Store: cancel the subscription in your Apple ID subscriptions (Settings > your name > Subscriptions) and follow Apple’s refund request process if you want a refund.
- If billed via Google Play: cancel in Google Play Subscriptions (play.google.com or the Play Store app > Subscriptions) and then request a refund through Google Play if needed.
- If you cannot cancel online: email Flingster support with your account email, subscription ID/order number, and a clear request to cancel auto‑renewal - save sent messages and any replies as proof.
- If support is unresponsive or you require written confirmation, send a registered letter (raccomandata A/R) with your cancellation request, account details, and a request for written confirmation to Brentwood Holding Group Inc., Road Town, Tortola, VG1110, British Virgin Islands. Keep the delivery receipt.
- After cancellation, monitor your bank/card statement for at least one billing cycle. If you continue to be charged, contact your card issuer to request a stop to recurring payments or to initiate a chargeback if the charges are unauthorized.
What happens when you cancel
When you cancel an active Flingster subscription, most commonly the service will stop auto‑renewing and you retain access to premium features until the end of the current paid period. After that period ends, your account typically reverts to the free/basic tier with limited features and ads.
Cancellation does not necessarily delete your account or personal data immediately. If you want your account removed, you should request account deletion separately and keep confirmation. For billing disputes, keep all receipts and communications until the matter is fully resolved.
Will I get a refund?
Refunds are not guaranteed. Standard practice for many online subscription services is to refund only in limited circumstances (e.g., accidental double charge, billing error, or where local law requires). If you purchased via Apple or Google, refunds are managed by those platforms and follow their policies.
Exceptions can include documented billing errors or purchases covered by the app store refund process; present clear evidence (receipts, timestamps, correspondence) and request a refund promptly. If the merchant is overseas (BVI) and refuses, you may need to pursue a chargeback through your card issuer or file complaints with consumer protection authorities.
Flingster plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly | ≈ US$6.99 | Weekly | Premium features: gender/location filters, AR mask, no ads, back button, verified badge |
| Monthly | ≈ US$19.99 | Monthly | Premium features: gender/location filters, AR mask, no ads, back button, verified badge |
| Six‑Month | ≈ US$89.94 total (~US$14.99/month) | 6‑month | Premium features: gender/location filters, AR mask, no ads, back button, verified badge |
Note: Exact Canadian dollar (CAD) pricing for Flingster in Canada (2024/2025) was not publicly available; listed prices are in US dollars. Use the site at purchase time or a currency converter to estimate CAD equivalents and check any taxes or conversion fees your card issuer may add.
Your consumer rights in Canada
Canadian consumer protection is governed largely by provincial statutes and federal privacy law. You have the right to clear billing information and to dispute unauthorized or incorrect charges with your card issuer. If you believe charges are unauthorized or billing practices are unfair, contact your bank for a chargeback and retain documentation.
For privacy and data access or deletion requests, the federal privacy framework (PIPEDA) covers how organizations collect, use, and disclose personal information; you may request access or correction of personal data. Note that enforcement and remedies can be more complex for companies incorporated outside Canada (e.g., in the BVI), but you can still file complaints with the Office of the Privacy Commissioner of Canada and seek assistance through your provincial consumer protection office.
Customer experiences
User reports are mixed: some customers describe a straightforward cancellation through the web account or app store with confirmation and no further charges. Others report difficulty contacting support, delayed or no acknowledgment of cancellation requests, and continued billing until evidence (screenshots, registered mail receipts) forced remediation.
Many complaints focus on confusion about where the subscription was billed (directly or via an app store) and on the time needed to receive a refund or written confirmation. Keeping clear records and acting quickly after an unexpected charge improves outcomes.
Documentation checklist
- Account email/username and subscription/order ID
- Date(s) of purchase and billing statements showing charges
- Receipt or confirmation email from Flingster or app store
- Screenshots of subscription settings and cancellation confirmations
- Copies of all emails/messages sent to Flingster support and replies
- Registered mail delivery receipt if you send a written cancellation
- Bank/card statement slices showing unwanted recurring charges
Common mistakes
One common mistake is trying to cancel only in the app or removing the app from your device without cancelling the subscription - this does not stop billing. Another is assuming a support email will be sufficient without saving replies or confirmation; always capture evidence of requests and responses. A frequent error is not checking whether the charge originated from the app store (Apple/Google) rather than from Flingster directly - cancellations must be made through the correct vendor.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Flingster website account cancellation | Depends (refunds uncommon; billing errors possible) | Low to Medium |
| Apple App Store subscription | Possible via Apple review | Low (use Apple ID subscriptions) |
| Google Play subscription | Possible via Google Play | Low (use Play Store subscriptions) |
| Email / support ticket | Depends on merchant response | Medium |
| Registered mail to corporate address (BVI) | Unlikely to guarantee refund, useful for proof of cancellation | High (time and cost; useful as last resort) |
After cancelling
After you cancel, retain all documentation (confirmation, screenshots, bank statements) for at least one billing cycle. Monitor your card for any further charges and contact your issuer immediately if you see unauthorized recurring billing. If you need additional help, use the app store support channels for purchases billed through them, or file complaints with Canadian consumer and privacy authorities if the merchant is uncooperative.
Helpful links: Flingster, Apple - cancel subscriptions, Google Play - cancel subscriptions, Office of Consumer Affairs (Canada), Privacy Commissioner of Canada (PIPEDA).
Address
Brentwood Holding Group Inc.
Road Town, Tortola, VG1110
British Virgin Islands