Opsigelses tjeneste Nr. 1 i United States
Kære hr./fru,
Jeg meddeler hermed min beslutning om at opsige kontrakten vedrørende Growlr tjenesten.
Denne meddelelse udgør en fast, klar og utvetydig vilje til at opsige kontrakten med virkning på den først mulige forfaldsdato eller i overensstemmelse med den gældende kontraktlige frist.
Jeg beder dig om at træffe alle nødvendige foranstaltninger for at:
– stoppe al fakturering fra den faktiske opsigelsesdato;
– bekræfte skriftligt den korrekte modtagelse af denne anmodning;
– og, hvis relevant, sende mig det endelige regnskab eller bekræftelsen af saldo.
Denne opsigelse sendes til dig via certificeret e-post. Afsendelsen, tidsstemplingen og integriteten af indholdet er fastslået, hvilket gør det til et bevisbart dokument, der opfylder kravene til elektronisk bevis. Du har derfor alle de nødvendige elementer til at udføre den regelmæssige behandling af denne opsigelse i overensstemmelse med de gældende principper for skriftlig notifikation og kontraktfrihed.
I overensstemmelse med reglerne vedrørende beskyttelse af personoplysninger anmoder jeg også om:
– at slette alle mine data, der ikke er nødvendige for dine juridiske eller regnskabsmæssige forpligtelser;
– at lukke enhver tilknyttet personlig adgang;
– og at bekræfte den faktiske sletning af data i henhold til de gældende rettigheder vedrørende beskyttelse af privatlivets fred.
Jeg opbevarer en fuldstændig kopi af denne meddelelse samt beviset for afsendelse.
Cancellation Growlr: Easy Method
What is Growlr
Growlr is a social and dating app aimed at gay and bisexual men that offers free basic features and a paid "Pro" subscription tier with additional functions such as ad removal, locked content access, anonymous browsing and video calling. It is offered as a mobile app on iOS and Android and also supports direct account management via Growlr's own app/web interface.
How to cancel Growlr
- App Store (iOS): Open Settings on your iPhone/iPad → tap your name → Subscriptions → GROWLR → turn off Auto-Renew. Growlr cannot cancel App Store subscriptions for you; cancellation must be done through your Apple ID settings.
- Google Play (Android): Open the Google Play Store → Account → Subscriptions → GROWLR → Cancel. Growlr cannot cancel Google Play subscriptions for you.
- Web / Direct via Growlr: Cancel in your account settings inside the Growlr app or send an email to Growlr support (use the in-app support option or the support email shown in-app). If you prefer formal proof of notice, send a signed registered (certified) letter (see Address section) and keep the receipt/tracking as proof of delivery.
What happens when you cancel
Cancelling a subscription stops future automatic renewals, but access to paid features generally remains active until the end of the current paid term. If you cancel an App Store or Google Play subscription through Apple or Google, the subscription will expire at the end of the billed period but Growlr will not be able to stop or refund an already-processed charge from those stores.
Your Growlr account itself typically remains active after cancelling a paid plan; messages, profile and other account data are governed by Growlr's privacy and data-retention policies. If you want data removed, check Growlr's privacy policy or contact support for steps to request account deletion.
Will I get a refund?
General policy: purchases of subscriptions are non-refundable and non-transferable once the term has started; there are no prorated refunds for early cancellation. If you subscribed directly via Growlr (not via Apple/Google), Growlr's stated policy is that cancelling does not entitle you to a refund for unused time.
Statutory 14‑day withdrawal right: Growlr's terms indicate a right to withdraw within fourteen (14) days of acceptance and receive a refund of payments received minus any Virtual Currency already consumed, provided you notify them by registered mail or email before the end of that 14‑day period. Note that how this statement applies in Canada may be limited - provincial consumer protection rules for digital subscriptions differ and many do not impose such a cooling‑off period for digital content and services.
If you subscribed through Apple or Google Play, refunds (if any) must be requested from Apple or Google; Growlr does not process refunds for purchases made through those stores.
Growlr plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Growlr Pro - 1 month | equivalent to US$9.99 | Monthly | Access to Pro features (locked content, ad removal, anonymous browsing, video calls) |
| Growlr Pro - 3 months | equivalent to US$23.99 | Quarterly | Same Pro features |
| Growlr Pro - 6 months | equivalent to US$44.99 | Semi-annual | Same Pro features |
| Growlr Pro - 1 year | equivalent to US$71.99 | Annual | Same Pro features |
Note: App Store listings for Growlr in Canada often show USD pricing; actual charges are made in CAD at Apple’s current conversion rate. To see the exact Canadian dollar price, view the in‑app purchase confirmation on an iOS device in Canada.
Your consumer rights in Canada
Growlr’s terms do not specify Canadian-specific consumer-rights provisions. The 14‑day withdrawal statement in the terms may not align with Canadian provincial rules for digital content and subscriptions; many provinces do not require a cooling-off period for immediate digital services. Canadian users should rely on applicable provincial consumer protection statutes and on the refund/appeal processes provided by Apple or Google when purchases were made through their stores.
If you believe a provincial consumer law applies or you need assistance, consult your provincial consumer protection office or a legal advisor; for general federal information see Government of Canada consumer resources.
Customer experiences
Online reviews and forum reports include both neutral and negative experiences. Some users report issues with fake or scam profiles and say that reporting does not always result in prompt removal. Others describe slow or unhelpful customer support, including unanswered queries or unclear reasons for account actions such as suspensions. Strongly positive, independently verified reviews were not prominent in recent sources reviewed.
These experiences suggest that if you have a billing dispute or safety concern you should document everything (receipts, screenshots, timestamps) before contacting support or the store that processed your payment, and escalate to the platform (Apple/Google) if needed.
Documentation checklist
- Receipt or proof of purchase showing date, amount and transaction ID (App Store/Google Play receipt or Growlr confirmation).
- Your Growlr account email/username and subscription plan details (period and renewal date).
- Screenshots of subscription status in the Growlr app and any cancellation screens or messages from Apple/Google.
- If you notify Growlr by registered/certified mail: the signed/certified mail receipt and tracking number as proof of delivery.
- If requesting a refund from Apple/Google: reference numbers from their support/ticketing responses.
Common mistakes
Many common pitfalls are simple but important. People often assume deleting the app cancels the subscription - this does not stop App Store or Google Play auto-renewals. Others expect an immediate prorated refund when they cancel mid-term; Growlr’s stated policy does not provide prorated refunds. A frequent error is contacting Growlr support without including receipts, subscription IDs or proof of cancellation, which slows resolution. Finally, subscribing through Apple or Google means refunds and cancellations are governed primarily by those stores, so contacting Growlr alone will not resolve store-processed charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) - cancel via Apple ID | Refunds handled by Apple; Growlr does not process App Store refunds. Refunds are possible through Apple’s refund request process but are not guaranteed. | Moderate - must use Apple ID settings and Apple support for refunds. |
| Google Play (Android) - cancel via Play Store | Refunds handled by Google Play; Growlr does not process Google Play refunds. Request via Google Play support. | Moderate - use Play Store subscriptions area and Google support for refunds. |
| Web / Direct via Growlr - cancel in app or email support | Growlr states no refunds once term begins, except a 14‑day withdrawal claim if notified in time (subject to terms and consumed virtual currency). | Easy - cancel in account settings or notify support; obtaining a refund is unlikely. |
After cancelling
After you cancel, confirm that auto-renewal is turned off in the store that billed you (Apple ID or Google Play) or in the Growlr account settings. Keep your receipts, screenshots and any support correspondence. If your charge was made through Apple or Google and you need a refund, submit a refund request to Apple or Google and follow their instructions; include documentation from this checklist.
Helpful links: Apple subscriptions help - https://support.apple.com/en-ca/HT202039. Google Play subscriptions help - https://support.google.com/googleplay/answer/7018481. General Canadian consumer information - https://www.canada.ca/en/services/finance/consumer-protection.html. For Growlr-specific support, use the in-app support option or the contact information shown inside the app.
Address
For formal notices by registered/certified mail (proof of delivery recommended), send to:
The Meet Group, Inc.
Attn: Cancellations
100 Union Square Drive
New Hope, PA 18938
USA
Keep the certified/registered mail receipt and tracking number as evidence of delivery. If you prefer electronic notice, follow the in‑app support/email route and retain copies of any sent messages and replies.