Cancellation Hinge: Easy Method

What is Hinge

Hinge is a mobile and web dating service designed to help users form meaningful, long‑term relationships by matching people based on profile prompts and mutual likes. It offers free basic features and paid subscription tiers or one‑off virtual items to unlock additional visibility and matching tools.

How to cancel Hinge

• Via iOS (App Store / Apple ID): Open your iPhone Settings → tap your Apple ID → Subscriptions → find Hinge → Cancel Subscription. Cancelling at least 24 hours before the next billing cycle prevents renewal. Deleting the Hinge app does not cancel the subscription. See Hinge Help - Adjusting Your Subscription.
• Via Android (Google Play): Open the Google Play app → Account → Payments & Subscriptions → Subscriptions → Hinge → Cancel Subscription. You must cancel ≥ 24 hours ahead of renewal. Deleting the app does not cancel the subscription. See Hinge Help - Adjusting Your Subscription.
• Via Web / Hinge payment (Stripe): Open the Hinge app or site → Account Settings → Cancel Subscription. If you no longer have app access, follow the Stripe cancellation flow using the email tied to the subscription, or contact Hinge Support. Note: deleting your account will immediately cancel a Stripe subscription but will forfeit any remaining benefits. See Hinge Help.

What happens when you cancel

When you cancel a Hinge subscription through your platform (App Store, Google Play or Hinge/Stripe), the subscription will generally remain active until the end of the paid billing period; it will not renew thereafter. If you purchased via a platform (Apple/Google), that platform controls billing and refunds.

Deleting your Hinge account is different: if the subscription was handled directly by Hinge (Stripe), account deletion will usually terminate the subscription immediately and you will lose access to any remaining paid features. Your profile and associated data are handled according to Hinge’s privacy policy and terms.

Will I get a refund?

Refund eligibility depends on how you paid. Virtual items such as Roses or Boosts are final and non‑refundable. Purchases made through Apple’s App Store must be refunded through Apple; Hinge cannot issue App Store refunds. Purchases made through Google Play must be handled by Google Play support. If you paid Hinge directly (Stripe), Hinge may consider refund requests made to its Support Team within 14 days of purchase; requests older than 14 days are generally not granted. Canadian users are not granted additional statutory 14‑day or 3‑business‑day cooling‑off rights under Hinge’s stated policies (those apply only to EU/EEA/UK/Switzerland and certain U.S. states), so standard platform and Hinge rules apply.

Hinge plans and pricing

Your consumer rights in Canada

Under Hinge’s terms and the verified policy information, Canada is not listed among the regions afforded EU/EEA/UK 14‑day cooling‑off rights or certain U.S. state 3‑business‑day refund rules. Canadian consumers therefore rely on general provincial/territorial consumer protection laws and Hinge’s stated refund policies. In practice, this means App Store/Google Play purchases are subject to those platform refund processes, and direct Hinge (Stripe) subscriptions may be eligible for refund review only within Hinge’s 14‑day window and at Hinge’s discretion.

Customer experiences

Public reviews are mixed. Some Canadian users report positive, meaningful matches, though such reports appear less common. Many reviews cite problems: unexpected or unexplained account bans, limited or unhelpful customer support responses, difficulty obtaining refunds, unsuccessful appeals after bans, and concerns about fake profiles or poor match volume relative to cost. These experiences appear frequently in user review sites and should be considered when deciding to subscribe.

Documentation checklist

• Full name and the email address or phone number associated with the Hinge account.
• Order number or transaction ID (if available) and platform used (App Store, Google Play, Hinge/Stripe).
• Proof of purchase: receipts, credit card statement entry, or screenshots of subscription confirmations.
• Relevant screenshots or dates showing unwanted charges, bans, or attempts to cancel.
• If sending paper correspondence, use registered mail with signature requested and address it to “Attn: Cancellations.”

Common mistakes

Users commonly delete the Hinge app thinking that cancels the subscription; it does not - cancellations must be processed through Apple, Google Play, or Hinge/Stripe as applicable. Another frequent error is waiting until less than 24 hours before renewal, which can allow the subscription to renew. Expecting Hinge to refund App Store or Google Play purchases directly is also a mistake: those refunds must be requested from the platform. Finally, failing to keep receipts, transaction IDs, or screenshots makes refund or dispute requests harder to resolve.

Comparative recap

After cancelling

After cancellation, confirm that your subscription status shows “canceled” in Apple, Google Play, or your Hinge account, and save receipts or screenshots as proof. If you need a refund, follow the platform‑specific routes: request via Apple Support for App Store purchases, via Google Play support for Android purchases, or contact Hinge Support for Stripe purchases (noting the 14‑day guideline). Useful resources: Hinge Help - Adjusting Your Subscription, Hinge Help - How can I request a refund?, and Hinge Terms. Monitor your bank or card statement for any residual charges and follow up with the relevant platform or your card issuer if unauthorized charges persist.

Address

For mailed cancellation notices or disputes (use registered mail with signature requested):

Hinge, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA