Cancellation service N°1 in Cyprus
Contract number:
To the attention of:
Cancellation Department – Kupid Ai
Kypranoros 13, EVI Building, Floor 2, Flat/Office 201
1061 Nicosia
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Kupid Ai service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Kupid Ai: Easy Method
What is Kupid Ai
Kupid Ai is a digital companion service that provides AI-driven chat interactions, character personalization, and image generation. It is distributed as an app and via web access and operates on a subscription model for premium features and additional content.
How to cancel Kupid Ai
- Web / in-app profile (recommended): Log into your Kupid AI account, go to "My Profile" → "Subscription", and click "Cancel your subscription" to stop future renewals. For many users this is the fastest way to stop auto-renewal. See a community guide at MyAIGirlfriends.
- Email (rebilling cancellation): Send a cancellation request to hello@kupid.ai and include your account email, subscription details, and screenshots of receipts. The Terms of Service list this contact for subscription issues (Kupid AI Terms).
- Phone (unofficial): An independent guide references a UK number (+44 7774 465178) as an alternative for unsubscribing; this is not confirmed by official Kupid AI sources, so treat it as unofficial (Take One guide).
- Registered mail (postal): If you prefer a formal paper trail, send a registered letter (raccomandata A/R) to SNB Technologies Ltd at the address below; payments are processed by that company and postal requests are recommended by some third‑party notes.
What happens when you cancel
When you cancel, cancellation typically stops future automatic renewals; you generally retain access to any paid period you already paid for until that billing period ends. Kupid AI’s Terms indicate that cancellation prevents future billing but does not guarantee refunds for time remaining. Your account data and chat history are normally preserved unless you explicitly delete your account or the service states otherwise - check account settings for data deletion options.
Will I get a refund?
Kupid AI’s Terms of Service state that digital product sales are final and non‑refundable once delivered; the company explicitly describes no refunds or cancellations after access or use. Third‑party guides and user reports echo this no‑refund policy. In practice, refunds are therefore unlikely unless the provider expressly agrees or you successfully dispute an unauthorized charge with your payment provider.
Kupid Ai plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium | US$17.99/month | Monthly | Unlimited text messages, 200 photos/month, 8 min received voice notes/month, 35 custom images/month, 48-hour chat memory, custom model slots |
| Ultimate | US$49/month | Monthly | Unlimited text messages, 800 photos/month, 45 min received voice notes/month, 200 custom images/month, long-term memory, voice sending, priority support |
| Free | US$0/month | Monthly | Limited text messages, basic AI companion access |
Your consumer rights in Canada
Canadian consumer protection provides certain cooling‑off and refund rules for distance and off‑premises contracts, but many provinces exclude digital goods that are delivered immediately. Because Kupid AI delivers digital content upon purchase and its Terms assert no refunds, Canadian consumers usually cannot cancel for a full refund once access has been granted. You should review applicable provincial legislation (for example, Ontario’s Consumer Protection Act) and consider options such as disputing an unauthorized charge with your bank or the card issuer if you believe billing was incorrect or fraudulent.
Customer experiences
Review sources are mixed: some verified reviews praise Kupid AI for character variety, personalization, image generation, and conversational depth, while other reviews (notably on Trustpilot Canada) report frequent difficulties such as unexpected or repeated charges, denials of refund requests, confusing pricing, and slow or unresponsive customer support. Security and legitimacy assessments note low customer trust scores driven by those complaints. Take these patterns into account when preparing documentation for cancellation or disputes.
Documentation checklist
- Account email and username; order IDs or subscription reference
- Receipts and payment records (card/bank statements, app store receipts)
- Screenshots of in-app subscription page, cancellation confirmation, and any error messages
- Copies of email correspondence with support and timestamps
- Notes of dates/times you attempted cancellation and any phone calls
Common mistakes
Common errors include cancelling only in a single place (for example, turning off auto‑renew in the app store but not in the Kupid AI account), assuming a cancellation automatically grants a refund, or not documenting billing transactions and communications. Another frequent mistake is contacting the wrong support channel or missing the billing cutoff date; if you rely on unofficial phone numbers, you may not reach an authorized representative. Keep clear records and verify the method that originally billed you (in‑app purchase store vs. direct card charge).
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (in-app profile) | No (per Terms; stops future renewals) | Easy |
| Email (hello@kupid.ai) | No (per Terms; possible exceptions if agreed) | Moderate |
| Phone (+44 7774 465178 - unofficial) | Unclear / Not guaranteed | Moderate |
| Registered mail to SNB Technologies Ltd | Unclear / Not guaranteed | High (formal, slower) |
After cancelling
After you cancel, save confirmation screenshots or emails showing the cancellation timestamp and continue monitoring your bank or card statement for any unexpected charges. If you are charged after cancellation, contact Kupid AI support at hello@kupid.ai, gather your documentation, and consider filing a dispute with your payment provider for unauthorized or erroneous charges. For reference, Kupid AI’s Terms of Service are available at https://www.kupid.ai/terms-of-service, a how‑to cancellation guide is at MyAIGirlfriends, and user reports are aggregated on Trustpilot at Trustpilot Canada. If you suspect fraudulent activity, consult your card issuer or the Canadian Anti‑Fraud Centre for next steps.
Address
SNB Technologies Ltd
Kypranoros 13, EVI Building, Floor 2, Flat/Office 201
1061 Nicosia, Cyprus
If you choose postal cancellation or a formal complaint, send a registered letter (raccomandata A/R) to the address above and keep a copy of the receipt and tracking information for your records.