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Cancel SECRET BENEFITS
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4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Secret Benefits service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Secret Benefits: Easy Method
What is Secret Benefits
Secret Benefits is an online dating/escort-style platform that primarily sells credits and credit bundles to interact with profiles and unlock content. The service operates on a credit-based model rather than a straightforward recurring subscription in most cases, and users purchase credit bundles to send messages or unlock features.
The site is available through web and mobile app storefronts; where purchases are made (Apple App Store, Google Play, or directly on the website) determines how subscriptions or recurring purchases are managed and cancelled.
How to cancel Secret Benefits
- Identify where you purchased: App Store (Apple), Google Play, or the Secret Benefits website. Deleting the app or your Secret Benefits account does not cancel subscriptions made through Apple or Google.
- If you purchased via Apple App Store: cancel the subscription through your Apple ID account settings (iPhone/iPad Settings > your name > Subscriptions or via Apple Support). Do not rely on deleting the app to stop charges.
- If you purchased via Google Play: cancel the subscription in Google Play > Payments & subscriptions > Subscriptions, or via Google Play help. Account deletion will not stop Google Play-managed subscriptions.
- If you purchased on the web: sign in to your Secret Benefits account and check Account or Membership settings to change or cancel membership. Note that deleting your profile may not stop charges if payments are handled through a third party.
- After cancelling, request written confirmation from Secret Benefits customer support and keep copies of cancellation confirmations and transaction records.
- If you cannot cancel through the app store or site, contact your payment provider (credit card, bank, PayPal) for next steps and consider opening a dispute if charges continue.
What happens when you cancel
If your purchase was a one-time credit bundle, cancelling the account does not refund credits already purchased - credits generally remain available to use unless the company terminates the account. If you have an active recurring subscription purchased through Apple or Google and you cancel through that store, future renewals should stop; the subscription may remain active until the end of the current paid period depending on the store’s rules.
Secret Benefits’ policies warn that reversing a payment (chargeback) can trigger immediate account termination. Account deletion from the Secret Benefits site removes your profile but does not necessarily stop billing or reverse charges managed by Apple, Google, or other payment processors.
Will I get a refund?
Secret Benefits does not state a clear, general refund policy for purchases and makes no explicit promise of a statutory 14‑day cooling‑off period for digital services. The published policy warns that if you reverse a payment the company may terminate your account immediately and you would not be entitled to a refund or reinstatement.
That said, some users have reported receiving refunds after lodging complaints; those appear to be handled on a case-by-case basis and are not guaranteed. If you believe a charge is unauthorized, contact your payment provider or card issuer to discuss dispute or chargeback options - banks sometimes provide refunds when the merchant will not.
Secret Benefits plans and pricing
| Plan | Price (C$) | Period | Features |
|---|---|---|---|
| Credit Bundle - 100 credits (Introductory) | C$59.00 | One-time | Includes 100 credits; messages cost ~5 - 10 credits; private albums ~10 credits |
| Credit Bundle - 500 credits (Elite) | C$169.00 | One-time | Includes 500 credits; lower per-credit cost; unlock conversations or albums (~10 credits each) |
| Credit Bundle - 1,000 credits (Best Value) | C$289.00 | One-time | Includes 1,000 credits; best per-credit rate; use for messaging, unlocking content (~10 credits each) |
Your consumer rights in Canada
Secret Benefits’ public policies do not set out a Canadian statutory 14‑day cancellation or refund right for digital services. Under Canadian consumer protection laws, rights for digital content and online services are limited compared with goods; whether you have a refund right depends on the merchant’s stated terms and the nature of the purchase. If a charge is unauthorized or fraudulent, contact your financial institution immediately to request a dispute or chargeback.
Provincial consumer protection offices and the Financial Consumer Agency of Canada can provide guidance on how to proceed with disputes, and evidence such as receipts, transaction IDs and communications will improve your chances when requesting a refund or disputing a charge.
Customer experiences
Reviews are mixed. Some users report positive outcomes, including meeting real people through the service and receiving refunds after filing complaints. However, many complaints are posted across review sites and forums alleging fake or automated profiles, messages that encourage credit spending, poor or slow customer service, and accounts being closed or shadow‑banned after disputes or refund attempts.
These mixed reports suggest refund and support outcomes can vary widely by case; some users obtain refunds or reinstatement while others report account termination after raising disputes.
Documentation checklist
- Account username/email and profile ID
- Receipt or order confirmation showing date, amount, and transaction ID
- Screenshots of billing entries, profile activity, messages, and any misleading content
- Copies of emails or support tickets exchanged with Secret Benefits
- Bank/credit card statement entries for the disputed charge
- Dates and times of cancellation attempts and any store (Apple/Google) cancellation confirmations
Common mistakes
Deleting the app or deleting your Secret Benefits profile while assuming that stops billing is a common error - storefront subscriptions (Apple/Google) must be cancelled in the respective account settings. Another mistake is assuming a statutory 14‑day refund applies to digital credits or in‑app purchases; Secret Benefits does not advertise such a right. Users sometimes dispute payments without first collecting full documentation or contacting support, which can complicate recovery attempts. Finally, relying solely on other users’ reviews (positive or negative) without keeping your own records may reduce your options when seeking remedies.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Apple App Store | Possible but controlled by Apple/developer; refunds uncommon and handled case‑by‑case | Low (cancelling), Medium (getting refund) |
| Cancel via Google Play | Possible but controlled by Google/developer; refunds uncommon and handled case‑by‑case | Low (cancelling), Medium (getting refund) |
| Cancel via Secret Benefits website (Account page) | Unlikely to result in refund for used credits; depends on merchant discretion | Low (cancelling), High (getting refund) |
| Contact Secret Benefits support / request refund | Possible in some cases (ad hoc refunds reported), not guaranteed | Medium to High |
| Chargeback / dispute through bank or card issuer | Possible when charge is unauthorized or merchant refuses reasonable remedy; bank discretion | Medium (requires documentation) |
| Registered mail / formal written complaint to company address | Possible but no guarantee; useful for record-keeping and escalation | High (time and effort) |
After cancelling
After you cancel, keep and archive all confirmation messages, receipts, and screenshots. Monitor your bank and card statements for further charges for at least two billing cycles. If you continue to see charges, contact the payment provider and consider filing a dispute or chargeback - provide the documentation checklist items when you do so.
Helpful links: Secret Benefits Terms, Apple subscriptions help, Google Play subscriptions help, Financial Consumer Agency of Canada.
Address
For formal correspondence (registered mail recommended): 3711 Taylor Street, New York, NY 10011, USA.