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Cancel SEEKING.COM
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I hereby notify you of my decision to terminate the contract relating to the Seeking.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Seeking.Com: Easy Method
What is Seeking.Com
Seeking.com is an online dating and “sugar” relationship platform that offers free accounts plus paid membership tiers (Premium, Diamond, etc.) with additional messaging, visibility and privacy features. The service is operated by W8Tech Cyprus Limited and lists help and billing information on its website.
How to cancel Seeking.Com
- On the website: Sign in, go to Settings → "Deactivate or Delete Account" and follow the prompts to either deactivate or permanently delete your account. Note that Premium memberships are non-refundable and deleting your account will forfeit any unused Premium time. More details: Seeking Help Center.
- On Android (Google Play): Open the Seeking Android app, go to the app’s Settings → "Disable or Delete Account" to deactivate or delete. If your subscription was purchased through Google Play, you must also cancel the recurring subscription in your Google Play account. Seeking states no refunds for unused Premium time. See: Seeking Help Center.
- On iOS: Seeking.com is not available on the Apple App Store; therefore, cancellation from an iOS app is not applicable.
What happens when you cancel
If you deactivate, your profile becomes inactive but may be restorable depending on Seeking’s options. If you permanently delete your account, Seeking.com indicates this action is permanent and will remove your profile and account data from their platform. Deleting an account forfeits any remaining unused Premium time; recurring billing should stop only if you cancel any active subscriptions with the store (Google Play) or with the payment method used. Account deletion does not guarantee deletion of all backups or records retained under Seeking’s policies.
Will I get a refund?
Seeking.com’s published policy states, "We do not provide full or partial refunds." The Help Center expressly notes that permanently deleting your account causes you to lose any unused Premium time. There is no mention in their publicly-available policy of a statutory 14‑day cooling-off right or an automatic refund process for Canadian users. If you believe a charge is unauthorized or otherwise wrongful, you may still pursue a dispute through your payment provider or financial institution, or file a consumer complaint with Canadian authorities - these are remedies outside Seeking’s stated refund policy.
Seeking.Com plans and pricing
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Premium Membership (30-day, Successful Member) | US$109.99 | Monthly (30 days) | Unlimited messaging, privacy features, profile boosts, advanced filters |
| Premium Membership (90-day, Successful Member) | US$96.66 per month (US$289.99 total) | 90-day | Same as monthly; lower per-month rate |
| Diamond Membership (30-day) | US$274.99 | Monthly (30 days) | All Premium features plus VIP badge, prioritized approval, profile boosts |
| Attractive Member (women eligible) | US$19.99/month or US$44.99 for 3 months | Monthly or 3-month | Messaging access and some privacy/search features (eligibility applies) |
Your consumer rights in Canada
Canadian consumers generally have protections for online purchases and can use dispute processes for unauthorized or misleading charges. Provincial consumer protection laws and federal agencies (for example, the Competition Bureau and provincial consumer protection offices) provide remedies for unfair practices. However, a company’s posted “no refunds” policy does not necessarily override rights under Canadian law. If Seeking refuses a refund for a charge you believe is improper, consider contacting your credit card issuer or bank to dispute the charge, retaining documentation of the transaction and communications, and filing a complaint with the appropriate provincial consumer protection agency or the Competition Bureau.
Customer experiences
Online reviews are mixed but include a number of recurring themes. Many users report negative experiences: accounts suspended or banned shortly after payment with little or no explanation, unauthorized recurring charges or trouble cancelling billing, allegations of fake or escort profiles, and difficulty getting satisfactory responses from customer service. A minority of users report long-term usage without problems. Independent review sites and Trustpilot contain both positive anecdotes and numerous complaints; review pages for Seeking can be consulted for current user reports.
Documentation checklist
- Account email/username and date you created the account
- Screenshots of subscription details, billing receipts, and in‑app/web settings showing active subscription
- Dates and amounts of every charge (credit card or bank statements)
- Copies/screenshots of any communications with Seeking support (dates and message content)
- Evidence of attempts to cancel (screenshots of Settings → Deactivate or Delete, Google Play subscription cancellation, etc.)
Common mistakes
Common errors include deleting the account before gathering evidence or contacting the payment provider - deleting an account forfeits unused Premium time and can remove in‑app records you may need for a dispute. Another frequent mistake is assuming cancellation within the app cancels a Google Play subscription; you must cancel subscriptions in Google Play (or with your card issuer) if that is where billing was set up. Users also sometimes fail to keep dates and receipts, or wait too long to raise a dispute with their bank, which can limit available remedies.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website: Deactivate or Delete Account | No (Seeking policy: no full/partial refunds; unused time forfeited) | Low (easy to perform, but non-refundable) |
| Android / Google Play: Cancel subscription in Google Play and delete account | Refund possible only via Google Play or bank dispute (not via Seeking policy) | Medium (requires action in Google Play and documentation) |
| Contact bank / dispute charge | Possible (depends on bank/card issuer investigation) | Medium to High (requires evidence and time) |
| Send formal letter to W8Tech Cyprus Limited | Unlikely (company policy states no refunds) but documents your claim | High (international correspondence; may require registered mail) |
| File complaint with Canadian consumer protection agency | Possible (agency may investigate or advise next steps) | Medium (process varies by province) |
After cancelling
After you cancel or delete your account, monitor bank and card statements for unexpected charges and confirm that recurring billing has stopped in Google Play or with your card provider. Keep all documentation and screenshots in case you need to dispute charges. If you need to escalate, consider disputing the charge with your payment provider, filing a formal complaint with your provincial consumer protection office, or contacting the Competition Bureau for guidance. Helpful links: Seeking Help Center - seeking.com/help; Trustpilot reviews - ca.trustpilot.com; one independent review - doves-of-love.com; Competition Bureau (Canada) - competitionbureau.gc.ca.
Address
W8Tech Cyprus Limited, Paster 6, Flat/Office 101, 1055 Nicosia, Cyprus