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Cancel SHAADI.COM
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I hereby notify you of my decision to terminate the contract relating to the Shaadi.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shaadi.Com: Easy Method
What is Shaadi.Com
Shaadi.com is an online matrimonial and matchmaking service that connects people seeking long-term relationships and marriage. It offers free and paid membership tiers, profile browsing, messaging, and premium features such as highlighted listings and expanded contact tools; the site operates globally and has apps on iOS and Android as well as a web portal.
How to cancel Shaadi.Com
- iOS App Store (Shaadi.com app): On your iOS device open Settings → [Your Name] → Subscriptions → Shaadi.com → Cancel Subscription. Cancelling stops auto‑renewal; you keep benefits until the end of the current paid period. For refunds, use Apple’s report‑a‑problem system at reportaproblem.apple.com.
- Google Play (Android): Open Google Play → Menu → Subscriptions → Shaadi.com: Matchmaking App → Cancel Subscription. For refunds, follow Google Play’s refund process at Google Play Subscriptions.
- Web / Direct (shaadi.com / shaadicanada.ca): Log in to your account, go to Billing/Subscription/Manage Account or Settings and follow the cancellation prompts. If you cannot cancel online, email androidfeedback@shaadi.com or contact Shaadi.com support and request cancellation. If you prefer, send a written cancellation request by registered post (see Address section).
What happens when you cancel
When you cancel a paid subscription, auto‑renewal is stopped; you will retain premium benefits until the end of the current paid period but will not be billed thereafter. Cancellation does not automatically delete your profile or data - account visibility, stored messages and profile content are generally retained per Shaadi.com’s data retention and Terms of Use, though you can request account deletion separately through settings or support. If you terminate membership, refunds are not routinely provided except where expressly guaranteed; any post‑cancellation access or refunds are subject to Shaadi.com's policies and applicable terms.
Will I get a refund?
Refunds are limited. Shaadi.com’s Match Guarantee (online purchases only, excluding Silver and personalized memberships) offers a full refund if, within 30 days of becoming a Premium Member, you sent at least 10 Interests and received zero Accepts. Outside that guarantee, membership fees are generally non‑refundable because members can interact before paying; refunds are granted only at Shaadi.com’s discretion. For purchases made through Apple or Google, refund requests must usually be handled through Apple’s or Google’s refund/reporting systems rather than via Shaadi.com. In exceptional cases (for example business discontinuity) Shaadi.com’s published terms mention possible partial refunds (e.g., up to 50% of unused fees), but these are exceptional and governed by the Terms of Use.
Shaadi.Com plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| VIP (Canada site) | C$500.00 | Yearly | View members directory, profiles, groups, activity; send messages; add media |
| Gold (Canada site) | C$200.00 | Yearly | Same as VIP minus VIP highlight |
| Silver (Canada site) | C$50.00 | Yearly | Same as Gold limited to Silver tier |
| Free for 6 Months | C$0 | 6 Months | Same as other tiers but free |
| App Store (iOS in‑app) | C$ (USD $124.99 for 3 months Gold Membership) | 3 Months | Gold membership via app, messaging etc. |
Your consumer rights in Canada
Shaadi.com does not explicitly offer a statutory 14‑day "cooling‑off" refund for Canadian consumers; refunds are governed by the Match Guarantee or company discretion rather than an automatic Canadian sitewide right. That said, Canadian federal and provincial consumer protection laws and regulations (including rights related to unfair business practices, digital purchases and false or misleading claims) may provide avenues for complaints or remedies if you were misled, charged incorrectly, or experienced a significant failure of service. You may also have card‑issuer chargeback options if you believe a transaction was unauthorized or fraudulent. For certainty, consult your provincial consumer protection office or the Government of Canada consumer resources at canada.ca/en/services/consumer.html.
Customer experiences
User experiences are mixed. Some members report successful outcomes - for example, people in Canada who met compatible partners and concluded marriages, and paid members who said prime features made communication faster and more efficient. Conversely, many reviews allege issues such as fake or inactive profiles, disappointing customer service, non‑refunds, spam or privacy concerns, and instances reported on forums of emotional or financial scams tied to profiles. These positive and negative reports suggest exercising care: verify matches, preserve records of transactions, and use platform safeguards when interacting with other members.
Documentation checklist
- Account email/username and phone number associated with Shaadi.com
- Order ID / transaction reference and date(s) of payment (app store or card receipt)
- Copy of the payment receipt or bank/card statement showing the charge
- Screenshots of subscription status, renewal date, and membership page
- Evidence required for Match Guarantee (e.g., dated records showing you sent at least 10 Interests and received zero Accepts)
- Copies of any communications with Shaadi.com support (emails, chat transcripts)
- Proof of registered post / raccomandata A/R dispatch and delivery if you send a written cancellation
Common mistakes
People often make avoidable errors: they cancel on the wrong platform (for example cancelling a web subscription but the charge was made through Apple or Google), miss the renewal cutoff and get charged for another term, or fail to keep receipts and message logs needed to support a refund or Match Guarantee claim. Another frequent mistake is contacting the wrong support channel or assuming Shaadi.com can issue an App Store/Google Play refund - those refunds generally must be requested through Apple or Google. Finally, relying solely on verbal assurances from customer service without written confirmation can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS App Store (in‑app) | Refunds handled by Apple via reportaproblem.apple.com; cancelling stops auto‑renewal but does not guarantee refund | Low - Medium (cancel is easy; refund depends on Apple) |
| Google Play (Android) | Refunds handled by Google Play; cancelling stops auto‑renewal but refunds are not automatic | Low - Medium (cancel via Play Store; refund decision by Google) |
| Web / Direct (shaadi.com / shaadicanada.ca) | Refunds generally not provided except Match Guarantee or at company discretion | Medium (cancel online or via support; refunds uncommon) |
| Registered post to corporate HQ | Refund unlikely except where policy or agreement provides; used mainly as formal proof of cancellation request | High (slow, formal, but provides a strong paper trail) |
After cancelling
After you cancel, keep copies of confirmation screens or emails proving cancellation and the date your benefits end. If you need a refund, follow the channel used to purchase: use Apple’s report system for App Store purchases (reportaproblem.apple.com), Google Play’s refund process for Android purchases (Google Play Subscriptions), and Shaadi.com support or written requests for web purchases. If you believe you were misled or charged improperly, consider contacting your card issuer for a chargeback and consult Canadian consumer protection resources at canada.ca/en/services/consumer.html. For Shaadi.com help pages start at shaadi.com.
Address
To send a formal cancellation by registered post (recommended if you want a paper trail), address your letter to:
People Interactive (I) Pvt. Ltd.
2B (2) II Ground Floor, Film Center Building
68 Tardeo Road, Mumbai - 400034, India
Mark the letter clearly with your Shaadi.com account details, request cancellation and any refund consideration, and keep the registered post / raccomandata A/R receipt and delivery confirmation.