Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Social Catfish
39252 Winchester Rd., Ste 107 #228
92563 Murrieta
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Social Catfish service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Social Catfish: Easy Method
What is Social Catfish
Social Catfish is an online people‑search and identity verification service that lets users search names, emails, phone numbers, usernames and images to locate profiles and check whether an account is authentic. It offers subscription plans for unlimited social searches and image (reverse image) searches, plus a one‑time specialist search service for more in‑depth investigation.
How to cancel Social Catfish
- Identify where you purchased the subscription: directly on SocialCatfish.com, via the Apple App Store, or via Google Play. Purchases are managed through the platform used for the original payment.
- If purchased on SocialCatfish.com: sign into your account, go to Account or Billing > Subscriptions, and choose Cancel or Turn Off Auto‑Renew. Save screenshots of each step and any on‑screen confirmation.
- If purchased through Apple App Store: cancel through your Apple ID subscriptions. See Apple’s instructions: manage subscriptions on iPhone or iPad. Apple handles refunds and renewals for App Store purchases.
- If purchased through Google Play: cancel via Google Play subscriptions. See Google’s instructions: manage subscriptions on Google Play. Google handles refunds and renewals for Play purchases.
- If you want a written cancellation or have problems getting confirmation, send a signed cancellation letter by registered mail (raccomandata A/R) to SocialCatfish LLC at the postal address in the Address section below. Include your account email, subscription ID (if available), a clear cancellation request, and a request for written confirmation.
- After cancelling, monitor your bank or card statement for any continued charges. If billing continues despite cancellation, contact the merchant first, then your bank or card issuer to dispute the charge if necessary.
What happens when you cancel
When you cancel an active subscription, future automatic renewals should stop. You will typically retain access to paid features through the end of the current billing period; access does not always end immediately upon cancellation unless the company specifies otherwise. Social Catfish may retain your account record and search history for administrative, legal or fraud‑prevention reasons in accordance with its privacy policy.
If you cancel during a short introductory trial, cancelling before the trial ends generally prevents further charges, but immediate removal of account data is not guaranteed without a separate data deletion request.
Will I get a refund?
Refund eligibility depends on where and how you purchased the subscription and on Social Catfish’s refund policy. Many online subscription services do not issue pro‑rata refunds for unused time; cancelling usually prevents future charges but does not guarantee a refund for the current period. If you purchased through the Apple App Store or Google Play, refunds and review of refund requests are handled by those platforms and follow their policies.
Exceptions that may lead to a refund include demonstrable unauthorized charges, billing errors, or clear violations of the merchant’s stated terms. If you believe you are due a refund, contact Social Catfish with receipts and evidence; if that fails, contact your payment provider or file a dispute with your card issuer as a next step.
Social Catfish plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Unlimited Social Searches | US$5.73 (first 3 days) then US$27.48/month | Intro (3 days) then Monthly | Unlimited social searches (name, email, phone, username) |
| Unlimited Image Searches | US$6.87 (first 3 days) then US$28.97/month | Intro (3 days) then Monthly | Unlimited reverse image searches |
| Search Specialist (one‑time) | US$397.00 one‑time | One‑time | In‑depth report by a specialist |
All listed prices were found in US dollars. No official Canadian dollar pricing was located via official sources or App Store listings for Canada.
Your consumer rights in Canada
In Canada you have several protections relevant to subscriptions, billing and personal data. For privacy, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) gives individuals the right to access, correct and request deletion of personal information held by organizations subject to the law. For unauthorized or erroneous billing you can contact your card issuer or bank to dispute charges and you can seek help from the Financial Consumer Agency of Canada (FCAC).
If you believe a company has violated privacy obligations you can file a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca). Provincial consumer protection offices may also accept complaints about unfair business practices or automatic renewal terms, depending on where you live.
Customer experiences
User reports are mixed. Some customers report straightforward cancellation through their online account or app subscriptions with prompt confirmation, while others report slow or no responses from support and continued billing after cancellation. Reviews often emphasize the importance of documenting each cancellation step and keeping receipts or screenshots. Experiences vary especially when purchases were made through different platforms (website vs App Store vs Play Store).
Documentation checklist
- Account email and username for the Social Catfish account
- Order receipt or subscription confirmation (email or screenshot)
- Payment method and date(s) of charge (bank or card statement lines)
- App store receipt ID if purchased via Apple or Google Play
- Screenshot or saved copy of cancellation confirmation and on‑screen steps
- Registered mail tracking number and a copy of the signed cancellation letter (if sent)
- Any correspondence with Social Catfish support (dates, times, message content)
Common mistakes
Common mistakes include cancelling an account on the website but not cancelling the subscription through the app store where the recurring charge originates, assuming a trial auto‑ends without explicitly turning off auto‑renew, and failing to keep proof of cancellation. For example, a user who subscribed via Apple and cancels only on the website may still be billed monthly by Apple because the subscription is managed through the Apple ID, not the merchant’s site.
Another frequent error is relying on an email confirmation that never arrives; always capture screenshots and, when possible, send a registered‑mail notice to create verifiable proof of your cancellation request.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Social Catfish account (website) | Refunds uncommon; stopping future billing is typical | Low to Medium |
| Cancel via Apple App Store | Refunds handled by Apple; possible but reviewed case‑by‑case | Low |
| Cancel via Google Play | Refunds handled by Google Play; possible but reviewed case‑by‑case | Low |
| Bank / credit card chargeback or dispute | Possible for unauthorized or erroneous charges; success varies | Medium to High |
| Registered mail written cancellation to the company | Stops dispute over whether notice was given; refund depends on policy | Medium |
After cancelling
After you cancel, keep all records of the cancellation and continue to monitor your card or bank statements for at least one billing cycle. If you do see a charge after cancellation, contact Social Catfish (via the site contact form) and your payment provider immediately. For platform‑specific support and refunds use Apple or Google Play support pages. If you need to exercise privacy rights (access, correction, deletion) in Canada, reference PIPEDA and consider filing a complaint with the Office of the Privacy Commissioner if the company does not respond.
Helpful links: Social Catfish home: socialcatfish.com; Apple subscriptions: manage subscriptions on iPhone or iPad; Google Play subscriptions: manage subscriptions on Google Play; Office of the Privacy Commissioner of Canada: priv.gc.ca; Financial Consumer Agency of Canada: canada.ca/FCAC.
Address
Send registered mail (raccomandata A/R) to ensure proof of delivery:
SocialCatfish LLC
39252 Winchester Rd., Ste 107 #228
Murrieta, CA 92563
United States