Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Taimi
1180 North Town Center Drive Suite 100
89144 Las Vegas
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Taimi service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Taimi: Easy Method
What is Taimi
Taimi is a social and dating app aimed at LGBTQ+ communities that offers free features alongside multiple paid subscription tiers and one‑time purchases to unlock additional functionality. It combines profile browsing, messaging, and social features with premium options such as profile boosts, location changes and tiered memberships.
How to cancel Taimi
- App Store (iOS): On your iPhone go to Settings → Apple ID → Subscriptions → Taimi → Cancel Subscription. Cancelling inside the Taimi app or uninstalling the app will not stop App Store billing. See Taimi's help article: How to cancel Taimi subscription (iOS).
- Google Play (Android): Open the Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Taimi → Cancel subscription. Google handles refunds and billing for purchases made through Play. See Taimi's help article: How to cancel Taimi subscription (Android).
- Web (Taimi website): Log into your account on Taimi's site → Account Settings → Subscription → Cancel Subscription and confirm. For guidance see Taimi's help page: Cancel via web.
- Email: Send a cancellation request to support@taimi.com. Include the email address registered to your account and subscription details.
- Registered letter (recommended for disputes): Send a signed and dated registered letter (raccomandata A/R) stating your intent to cancel; include your username, registered email and physical address for identification. Mail to: Social Impact Inc., 1180 North Town Center Drive Suite 100, Las Vegas, Nevada, 89144, United States of America.
- Important: Deleting your account or uninstalling the app does not cancel your paid subscription - cancel through the store or Taimi account as described above. Taimi billing info: Taimi billing.
What happens when you cancel
When you cancel a subscription, billing for future renewal should stop. If you cancel mid‑period you normally retain access to premium features until the current paid period ends; the subscription does not immediately remove access unless specified by the platform. Your Taimi account, profile and associated data typically remain unless you specifically request account deletion; account deletion is a separate action and will not automatically stop external store billing.
Will I get a refund?
Taimi's terms state that subscription fees are generally non‑refundable, but there are exceptions and consumer protections that may apply. Taimi publishes a 14‑calendar‑day withdrawal period for certain products and may offer refunds within that timeframe. Date Certificates (an in‑app purchase) are refundable within 14 days if unused; once redeemed or a booking is confirmed, refunds are not permitted. Purchases made through Apple or Google may be subject to each store's refund process - Apple and Google handle refunds for purchases billed via their platforms.
Taimi plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Taimi Gold Subscription | C$22.99 | Various (subscription) | Premium Gold tier features |
| Taimi Silver | C$14.99 | Various | Silver tier features |
| Taimi Silver (short-term?) | C$4.49 | Possibly weekly or trial | Silver tier (short duration) |
| Taimi Gold (short-term?) | C$13.49 | Possibly weekly or trial | Gold tier (short duration) |
| Taimi Bronze | C$4.99 | Various | Bronze tier features |
| 15 minutes Action Infinity | C$24.99 | One-time (15 min) | Temporary boost features |
| Taimi Gold (bundle) | C$49.99 | Bundle | Possibly longer Gold access or multi-feature bundle |
| Taimi Locations: City | C$19.99 | One-time | Change location permanently |
| Action Infinity | C$19.99 | One-time | Profile boost / unlimited likes |
| Taimi Silver Subscription | C$24.99 | Subscription | Silver tier subscription |
Your consumer rights in Canada
Under Canadian consumer protection rules many provinces provide a 14‑day cooling‑off period for digital purchases, including online subscriptions. This means consumers in Canada can often request cancellation and a full refund within 14 days of purchase even if a service's terms state fees are non‑refundable. Taimi must comply with applicable Canadian consumer protection laws; where local law grants greater rights, those rights take precedence over contractual non‑refund clauses. If you believe your statutory rights apply, include that request when contacting Taimi or your payment provider.
Customer experiences
User reviews are mixed. Many customers praise Taimi's responsive and friendly support and report positive social or relationship outcomes, particularly valuing inclusivity for trans and non‑binary users. At the same time, a number of reviews criticize the app's pricing structure, saying core features are gated behind paywalls, and some users report encounters with fake or bot‑like profiles and deceptive practices. Review sites include both positive reports of helpful support and negative feedback about perceived aggressive monetization and limited free functionality; examples appear on Trustpilot, Sitejabber and Reddit.
Documentation checklist
- Registered Taimi account email and username
- Date of purchase and platform used (Apple/Google/web)
- Screenshot or copy of receipt / App Store or Google Play purchase record
- Subscription ID or order number if available
- Proof of unused Date Certificate or booking status (if applicable)
- Copy of any correspondence with Taimi support and a copy of the registered letter if sent
Common mistakes
Users often assume deleting the app or their account cancels billing - this is not true for subscriptions billed by Apple or Google. Another common error is attempting cancellation inside the app when the purchase was made through a store; the correct store subscription panel must be used. People also miss the 14‑day window for refunds or fail to include identifying details when emailing or sending a letter, which slows resolution. Keep receipts and confirm the purchase platform before contacting support.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple; possible within store policies | Low to Medium (use Apple subscription & refund flows) |
| Google Play (Android) | Refunds handled by Google Play; possible within store policies | Low to Medium (use Play Store subscription & refund flows) |
| Web (Taimi account) | Refunds subject to Taimi policy; 14‑day exceptions may apply | Medium (account cancellation is straightforward; refunds require support) |
| Email to support | Possible; depends on Taimi's review and applicable laws | Medium (depends on response time) |
| Registered letter (raccomandata A/R) | Useful for disputes; supports formal refund claims under consumer law | High (time and cost to send; strong evidence for disputes) |
After cancelling
After you cancel, check your Apple ID or Google Play subscriptions and Taimi account subscription screen to confirm the status. Expect to keep premium access until the paid period ends unless otherwise stated. If you paid through Apple or Google and need a refund, use their refund request flows; for web purchases contact support@taimi.com and retain all documentation. If you believe your Canadian consumer rights apply and Taimi does not cooperate, you may escalate to your provincial consumer protection office. Helpful links: Taimi help articles (cancellation guide), Taimi terms (terms) and billing information (billing).
Address
Social Impact Inc., 1180 North Town Center Drive Suite 100, Las Vegas, Nevada, 89144, United States of America