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Cancel THAIFRIENDLY
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Thaifriendly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Thaifriendly: Easy Method
What is Thaifriendly
Thaifriendly is an online dating service focused on connecting people with singles in Thailand. It offers free and paid membership options, profile browsing, messaging features, and the ability to upgrade to paid subscriptions for additional functionality.
The service is accessed via its website and through mobile apps; paid upgrades can be purchased on the web (including via 2Checkout) or as in‑app purchases through the Apple App Store and Google Play Store.
How to cancel Thaifriendly
- App Store (iOS): Open Settings → tap your Apple ID → View Apple ID → Subscriptions → Manage → turn off Automatic Renewal. Your subscription will remain active until the end of the current billing cycle.
- Google Play Store: Visit payments.google.com or open the Google Play app → Account → Subscriptions → select the Thaifriendly subscription → Cancel subscription.
- Web / 2Checkout: If you upgraded via 2co.com, log into the 2Checkout (now Verifone) account used to pay, locate your order, and follow the 2Checkout process to cancel recurring billing.
- Close or Delete Account on Thaifriendly: Log in to your Thaifriendly account → go to your Account page → confirm your password → choose "Close account" (temporary/invisible) or "Delete account" (permanent). Closing the account does not automatically cancel payments made through an app store or payment processor - cancel those separately.
What happens when you cancel
When you cancel a subscription through the App Store or Google Play, the platform turns off automatic renewal but you typically retain access to paid features until the end of the paid billing period. Cancelling via 2Checkout or the web should stop future renewals from that payment processor but likewise usually preserves access through the end of the paid term.
Deleting or closing your Thaifriendly account removes or hides your profile depending on the option you pick; it does not by itself reverse charges or guarantee a refund. Keep copies of receipts and cancellation confirmations in case you need to dispute future charges.
Will I get a refund?
Thaifriendly’s web refund policy provides a 14‑day refund window for first‑time purchasers who paid via the website: new customers who close their account within 14 days may be eligible for a full refund. This 14‑day policy applies to web purchases only and is generally limited to first‑time purchasers; repeat attempts to use the 14‑day rule are typically not allowed.
In‑app purchases made through the Apple App Store or Google Play Store are handled by those stores and cannot be refunded directly by Thaifriendly. If you believe you are eligible for a refund for an in‑app charge, you must request it through Apple or Google using their refund processes.
Thaifriendly plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Basic / Free | Varies | Varies |
| Paid Upgrade / Premium | Varies | Varies |
Your consumer rights in Canada
Under Canadian consumer protection, digital goods and services do not automatically carry an unconditional refund right unless the provider’s own policy grants one. Thaifriendly’s 14‑day web refund window (for first‑time web purchasers) is an example of a provider policy that may create a refund entitlement in those cases.
In‑app purchases are governed by Apple and Google; Canadian consumers seeking refunds for those transactions must follow Apple’s or Google Play’s refund processes. If you are billed after attempting to cancel, you can dispute the charge with your payment card issuer, contact the app store’s support, or file a complaint with the Competition Bureau or your provincial consumer protection office if you suspect deceptive practices.
Customer experiences
User reviews are mixed. Some customers report prompt, helpful support and quick refunds in accidental renewal situations, and a small number report successful matches through the service. However, other users report difficulty cancelling, unresponsive support, and continued billing that required contacting the payment processor or their bank. Several reviews allege deceptive practices or low‑quality profiles; these complaints have led some consumers to escalate disputes through their payment provider or app store.
Documentation checklist
- Subscription receipts and order IDs (from Thaifriendly, 2Checkout, App Store, or Google Play)
- Screenshots showing subscription settings, cancellation attempts, and any error messages
- Copies of account closure or deletion confirmations
- Emails or chat transcripts with Thaifriendly support
- Bank or card statements showing the billed transactions
Common mistakes
One common mistake is assuming that deleting or closing your Thaifriendly profile cancels billing: it often does not for in‑app subscriptions or payments processed through a third party. Another error is trying to cancel only from the app interface when the charge was processed via 2Checkout or an app store - cancellations must be done through the processor that billed you.
Users sometimes wait until after the renewal date to cancel and then expect a refund; platform policies usually allow access until the end of the paid period but do not guarantee a refund after renewal unless the provider or store grants one. Finally, failing to keep receipts and screenshots can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple (not via Thaifriendly) | Medium |
| Google Play Store | Refunds handled by Google Play (not via Thaifriendly) | Medium |
| Web / 2Checkout | Possible 14‑day refund for first‑time web purchasers; otherwise depends on processor | Medium |
| Close / Delete Account | Does not automatically refund; cancel payments separately | Low - Medium |
After cancelling
After you cancel, keep records of the cancellation confirmation and monitor your bank or card statements for any further charges. If you paid through Apple or Google and need a refund, request it via Apple Support (report a problem) or Google Play Help (request a refund).
If you used 2Checkout (Verifone) on the web, log into your 2Checkout account to manage refunds or contact their support at 2Checkout / Verifone. If Thaifriendly does not honor a promised refund or you are billed after cancelling, consider disputing the charge with your card issuer, contacting the app store, or filing a complaint with the Competition Bureau (competitionbureau.gc.ca) or your provincial consumer protection office. Preserve all documentation in case you need to escalate.
Address
Oxixo Private Limited
30 Raffles Place #17‑01 Chevron House
Singapore 048622
If you require sending a formal cancellation or dispute by post, send a registered letter (tracked with return receipt) to the address above to ensure delivery and keep proof of dispatch and receipt.