Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Tinder
P.O. Box 25472
75225 Dallas
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Tinder service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Tinder: Easy Method
What is Tinder
Tinder is a location-based dating app and website that lets users create a profile, browse others, and match by mutual interest. It offers free functionality plus paid subscription tiers (Plus, Gold, Platinum) and one-off virtual purchases designed to boost visibility or add features such as Passport, Rewinds, and Super Likes.
How to cancel Tinder
- iOS (App Store via Apple): Open Settings → Tap your name → Subscriptions → Select Tinder → Tap "Cancel Subscription". You cannot cancel a subscription by deleting the app; refunds and subscription management for App Store purchases are handled by Apple. See Tinder Help: Cancel your subscription (iOS).
- Android (Google Play Store): Open the Google Play app → Tap your profile icon → Payments & subscriptions → Subscriptions → Select Tinder → Tap "Cancel subscription". Google handles refunds for Play purchases. See Tinder Help: Cancel your subscription (Android).
- Android (credit card or PayPal via the app): In the Tinder app → Tap your profile icon → Manage Payment Account → Find subscription → Tap "Cancel subscription". This path applies where Tinder billed you directly via card/PayPal rather than Google Play.
- Web (Tinder.com): Log into Tinder.com → Tap your profile icon → Manage Payment Account → Find subscription → Tap "Cancel subscription". For payments taken by Tinder on the web you may need your order number (TNDR/COSU) to request refund reviews.
- By registered mail (optional formal notice): Send a signed, dated cancellation notice including your name and identifier (email/phone/order number) by registered mail to Tinder (Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA). Keep tracking and a copy. This does not replace store-based cancellation for Apple/Google subscriptions.
- Important caveat: Uninstalling or deleting the app does not cancel an active subscription. Subscriptions auto-renew until you cancel on the platform that originally charged you.
What happens when you cancel
When you cancel a subscription, the service generally remains active until the end of the current paid billing period; after that date the subscription will not auto-renew. Cancelling a subscription does not automatically delete your Tinder account or personal data - account deletion is a separate action in the app. If you wish to stop all access and remove your profile, follow Tinder’s account deletion process in the app or website. Keep copies of confirmations or screenshots showing the cancellation date and remaining access period.
Will I get a refund?
Refunds depend on where and how you bought Tinder. Purchases made through Tinder.com (credit/debit card or PayPal billed by Tinder) may be reviewed for a refund if requested within 14 days of the transaction - provide the order number (TNDR/COSU) and the purchase email. Purchases made via the Apple App Store or Google Play are handled by Apple and Google respectively; you must request refunds from those platforms. Generally, Tinder’s terms treat purchases (subscriptions and virtual items) as final and non-refundable except where local law or the platform’s policy mandates otherwise. Canada is not listed among jurisdictions with an automatic statutory right to cancel within 14 days under Tinder’s published exceptions, so refunds are not guaranteed for Canadian buyers unless the platform (Apple/Google) or specific circumstances allow one.
Tinder plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Tinder Plus (weekly) | C$12.99 | Weekly | Unlimited likes, rewinds, Passport, Incognito etc. |
| Tinder Plus (monthly) | C$26.99 | Monthly | Unlimited likes, rewinds, Passport, Incognito etc. |
| Tinder Plus (6-month) | C$13.33/mo | Monthly (billed 6-month) | Unlimited likes, rewinds, Passport, Incognito etc. |
| Tinder Gold (weekly) | C$18.99 | Weekly | All Plus features + See Who Likes You, Top Picks, Weekly Super Likes, 1 Boost/month |
| Tinder Gold (monthly) | C$39.99 | Monthly | All Plus features + See Who Likes You, Top Picks, Weekly Super Likes, 1 Boost/month |
| Tinder Gold (6-month) | C$19.99/mo | Monthly (billed 6-month) | All Plus features + See Who Likes You, Top Picks, Weekly Super Likes, 1 Boost/month |
| Tinder Platinum (weekly) | C$24.99 | Weekly | All Gold features + Message before matching, prioritized likes |
| Tinder Platinum (monthly) | C$53.99 | Monthly | All Gold features + Message before matching, prioritized likes |
| Tinder Platinum (6-month) | C$26.66/mo | Monthly (billed 6-month) | All Gold features + Message before matching, prioritized likes |
| Tinder Plus (voucher, 1 month) | From C$23.00 | Monthly (voucher) | Same as Plus via voucher |
| Tinder Gold (voucher, 1 month) | From C$36.00 | Monthly (voucher) | Same as Gold via voucher |
| Tinder Gold (voucher, 6 months) | From C$96.00 | 6-Month (voucher) | Same as Gold via voucher |
Your consumer rights in Canada
Under Tinder’s published terms and refund exceptions, Canada is not listed among jurisdictions granted a statutory 14-day automatic right to cancel and receive a refund. That means Canadian customers generally do not have an automatic right to a refund from Tinder for a web/direct purchase, though platform providers (Apple, Google) have their own refund processes and may grant refunds under their policies. Consumer protection laws in Canada vary by province and the specific circumstances of a purchase; if you believe you were charged unfairly or the service was not provided as described, you can contact your payment provider (credit card, bank, PayPal) or your provincial consumer protection agency for advice.
Customer experiences
Canadian user reports show a mix of experiences but tend toward negative themes in recent public reviews. Common complaints include encountering fake profiles, bots, and scams, frustration over perceived poor value for money, and problems with subscriptions - such as charges continuing after users believed they had cancelled and difficulty obtaining refunds. Technical issues reported include account lockouts, verification problems, and unresponsive or unsatisfactory support. Public review platforms indicate that positive Canadian-specific feedback is limited compared with these recurring concerns.
Documentation checklist
- Proof of purchase (receipt, bank/credit card statement, App Store/Google Play order email)
- Order number (TNDR/COSU) for Tinder.com purchases or App Store/Google Play order ID for store purchases
- Your Tinder account email address or phone number
- Screenshots of charges and subscription screens showing active renewal dates
- Copy of cancellation confirmation or screenshots if available, and tracking number if you send registered mail
Common mistakes
Users often assume deleting the app cancels the subscription; it does not. Another frequent error is attempting to cancel on the wrong platform - for example cancelling in the Tinder app when the charge is coming from Apple or Google - so the subscription remains active. Waiting until after a renewal date to cancel without checking billing dates can cause an unwanted charge. Failing to save order numbers, receipts or cancellation confirmations makes refunds or dispute requests harder. Finally, contacting Tinder support without first checking whether Apple or Google billed you will delay resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Tinder.com (credit/debit card or PayPal) | May be reviewed for refund if requested within 14 days; provide TNDR/COSU order number and purchase email. | Medium - must contact Tinder and supply order details; refunds not guaranteed. |
| Apple App Store (iOS) | Refunds handled by Apple; request via Apple Support/Report a Problem. | Medium - cancellation via iOS is straightforward, but refunds require Apple’s process. |
| Google Play Store (Android) | Refunds handled by Google; request via Google Play refund process. | Medium - cancellation via Play is straightforward, but refunds require Google’s review. |
| Android (in-app card or PayPal billed by Tinder) | Treated like Tinder.com purchases; may be reviewed for refund if within 14 days with order info. | Medium - cancel in-app and contact Tinder with order details for refund review. |
After cancelling
After you cancel, keep confirmation screenshots, order IDs, and billing statements until the subscription expires and no further charges occur. If you need to request a refund for a web/direct purchase, follow Tinder’s refund process and include the TNDR/COSU order number and purchase email; see Tinder’s refund guidance here: Refund requests. For App Store or Google Play refunds, use Apple Support (Apple Support) or Google Play Help (Google Play Help). For subscription cancellation instructions, see Tinder Help: Cancel your subscription. If you have unresolved charges, contact your payment provider for a dispute or chargeback option and retain all documentation.
Address
If you choose to send a formal, signed cancellation notice by registered mail, send it to: Tinder, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA. Keep a copy of the signed notice and tracking information as proof of delivery.