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Cancellation service #1 in Canada
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I hereby notify you of my decision to terminate the contract relating to the Able service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Able: Easy Method
What is Able
Able is a service offering both a leadership development platform (learner plans with features like surveys, feedback and AI coaching) and a semaglutide-based weight program (medication plus ongoing healthcare). It operates on a subscription and/or one-time payment model and is run from the United States, with pricing information published in USD.
How to cancel Able
- Sign in to your Able account and check Account or Billing settings for a cancel/subscription management option; save screenshots of each step and any confirmation pages or emails.
- If you cannot cancel in-app, send a written cancellation request. For proof of delivery, send it by certified mail (raccomandata A/R) to: Attn: Customer Service, 112 South French Street, Suite 105, Wilmington, DE 19801, United States of America. Keep the tracking/receipt and a copy of the letter.
- Note the date you submitted the cancellation and any stated effective date. If you have ongoing medication or healthcare fees (e.g., the semaglutide program), confirm whether you must complete a final appointment or follow a clinical discontinuation process.
What happens when you cancel
On cancellation, access to different parts of Able may end either immediately or at the end of your current billing period depending on the plan and the company’s policy. Auto-renewal should stop for future billing cycles once cancellation is processed; however, previously charged fees are not reversed automatically. Your account data - such as profile, survey responses, reports and medical records if applicable - may be retained per Able’s data retention policy; you should request deletion or export explicitly if you need copies or removal.
Will I get a refund?
Refunds depend on Able’s stated policy and the product. Typically, subscription fees already billed are not refunded except where Able’s policy or exceptional circumstances (billing errors, duplicate charges, or a clear service failure) indicate otherwise. For the medication program, the one-time medication charge plus ongoing healthcare fees may be non-refundable once dispensed or services rendered. If you believe you are owed a refund, contact Able in writing, include proof of payment and cancellation, and escalate to your payment provider or your provincial consumer protection office if necessary.
Able plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Foundation Learner Plan (leadership platform) | US$0.00 | Monthly | Basic learner features; self-survey; project & cohort management |
| Embed Learner Plan (leadership platform) | US$5.00 | Monthly | Includes development plans, micro-learning, 180°/360° feedback |
| AI‑Coaching Learner Plan (leadership platform) | US$10.00 | Monthly | Includes AI-generated coaching and nudges |
| Pro Learner Plan (leadership platform) | US$30.00 | Monthly | Fully customized leadership profiles; PDF reports |
| Semaglutide-weight program (medication) | $299 plus $79 per month healthcare fee | One-time + monthly | Flat medication price and ongoing healthcare access |
Note: These prices are listed in USD and come from Able’s official platforms (leadership and weight‑loss/medication). No explicit CAD pricing for Canada was available.
Your consumer rights in Canada
Canadian consumer protection is primarily governed by provincial/territorial laws, so exact rights depend on where you live. Common protections include the right to clear disclosure of fees and automatic renewals, the right to refunds or remedies for services that were not provided as described, and protections against unfair or deceptive business practices. Some provinces provide cooling-off periods for certain contracts; others limit automatic renewal tactics. If you face a dispute you cannot resolve with Able, you can contact your provincial consumer protection office, the Competition Bureau for misleading practices (competitionbureau.gc.ca), or pursue small-claims court for monetary disputes.
Customer experiences
User reports about Able tend to be mixed. Many customers praise the learner plans for accessible features (surveys, coaching and personalized content) and the weight program for an integrated medication-plus-care model. Common criticisms include difficulty locating cancellation steps, delays in receiving clear confirmation of cancellation or refunds, and occasional billing disagreements. Experiences vary by plan type and individual circumstances.
Documentation checklist
- Account username/email, subscription or order number, and plan name
- Payment receipts or credit card/bank transaction details showing charges
- Copies/screenshots of in-app cancellation attempts and any confirmation messages or emails
- Copy of the written cancellation sent by certified mail and the postal tracking/receipt
- Any clinical notes or appointment records relevant to medication programs (if applicable)
Common mistakes
People often assume cancellation is automatic after submitting a request - always verify you received explicit confirmation and check your next billing date. Another frequent mistake is failing to keep proof: not saving confirmation emails, screenshots, or postal receipts makes disputes harder to resolve. For medication programs, users sometimes stop treatment without confirming administrative cancellation and are surprised by ongoing fees. Finally, relying only on verbal phone confirmation without follow-up in writing can leave you without clear evidence if the company later disputes the cancellation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In-app / Account cancellation | Possible for future billing; refunds only per policy | Low to Medium |
| Support portal / Email | Depends on response and proof provided; may require escalation | Medium |
| Certified mail (raccomandata A/R) to Attn: Customer Service, Wilmington, DE | Creates strongest proof of delivery; refund depends on policy | Medium (logistics) to High (cross-border timing) |
After cancelling
After you cancel, retain all documentation and monitor your bank or credit card statements for any unexpected charges. If charges continue, contact Able in writing citing your cancellation confirmation and then your card issuer to dispute unauthorized charges if necessary. If you cannot resolve the issue with Able, contact your provincial consumer protection office or the Competition Bureau (competitionbureau.gc.ca) and consider small-claims court. For general federal consumer guidance, see Government of Canada - Consumer Protection. If you need help locating your provincial consumer protection office, use the Government of Canada resource above or search for “[your province] consumer protection office”.
Address
Attn: Customer Service, 112 South French Street, Suite 105, Wilmington, DE 19801, United States of America. It is advisable to send cancellation via certified mail (raccomandata A/R) to this address to ensure proof of delivery; keep the tracking/receipt and a copy of your letter.