Cancellation Able: Easy Method

What is Able

Able is a service offering both a leadership development platform (learner plans with features like surveys, feedback and AI coaching) and a semaglutide-based weight program (medication plus ongoing healthcare). It operates on a subscription and/or one-time payment model and is run from the United States, with pricing information published in USD.

How to cancel Able

• Sign in to your Able account and check Account or Billing settings for a cancel/subscription management option; save screenshots of each step and any confirmation pages or emails.
• If you cannot cancel in-app, send a written cancellation request. For proof of delivery, send it by certified mail (raccomandata A/R) to: Attn: Customer Service, 112 South French Street, Suite 105, Wilmington, DE 19801, United States of America. Keep the tracking/receipt and a copy of the letter.
• Note the date you submitted the cancellation and any stated effective date. If you have ongoing medication or healthcare fees (e.g., the semaglutide program), confirm whether you must complete a final appointment or follow a clinical discontinuation process.

What happens when you cancel

On cancellation, access to different parts of Able may end either immediately or at the end of your current billing period depending on the plan and the company’s policy. Auto-renewal should stop for future billing cycles once cancellation is processed; however, previously charged fees are not reversed automatically. Your account data - such as profile, survey responses, reports and medical records if applicable - may be retained per Able’s data retention policy; you should request deletion or export explicitly if you need copies or removal.

Will I get a refund?

Refunds depend on Able’s stated policy and the product. Typically, subscription fees already billed are not refunded except where Able’s policy or exceptional circumstances (billing errors, duplicate charges, or a clear service failure) indicate otherwise. For the medication program, the one-time medication charge plus ongoing healthcare fees may be non-refundable once dispensed or services rendered. If you believe you are owed a refund, contact Able in writing, include proof of payment and cancellation, and escalate to your payment provider or your provincial consumer protection office if necessary.

Able plans and pricing

Note: These prices are listed in USD and come from Able’s official platforms (leadership and weight‑loss/medication). No explicit CAD pricing for Canada was available.

Your consumer rights in Canada

Canadian consumer protection is primarily governed by provincial/territorial laws, so exact rights depend on where you live. Common protections include the right to clear disclosure of fees and automatic renewals, the right to refunds or remedies for services that were not provided as described, and protections against unfair or deceptive business practices. Some provinces provide cooling-off periods for certain contracts; others limit automatic renewal tactics. If you face a dispute you cannot resolve with Able, you can contact your provincial consumer protection office, the Competition Bureau for misleading practices (competitionbureau.gc.ca), or pursue small-claims court for monetary disputes.

Customer experiences

User reports about Able tend to be mixed. Many customers praise the learner plans for accessible features (surveys, coaching and personalized content) and the weight program for an integrated medication-plus-care model. Common criticisms include difficulty locating cancellation steps, delays in receiving clear confirmation of cancellation or refunds, and occasional billing disagreements. Experiences vary by plan type and individual circumstances.

Documentation checklist

• Account username/email, subscription or order number, and plan name
• Payment receipts or credit card/bank transaction details showing charges
• Copies/screenshots of in-app cancellation attempts and any confirmation messages or emails
• Copy of the written cancellation sent by certified mail and the postal tracking/receipt
• Any clinical notes or appointment records relevant to medication programs (if applicable)

Common mistakes

People often assume cancellation is automatic after submitting a request - always verify you received explicit confirmation and check your next billing date. Another frequent mistake is failing to keep proof: not saving confirmation emails, screenshots, or postal receipts makes disputes harder to resolve. For medication programs, users sometimes stop treatment without confirming administrative cancellation and are surprised by ongoing fees. Finally, relying only on verbal phone confirmation without follow-up in writing can leave you without clear evidence if the company later disputes the cancellation.

Comparative recap

After cancelling

After you cancel, retain all documentation and monitor your bank or credit card statements for any unexpected charges. If charges continue, contact Able in writing citing your cancellation confirmation and then your card issuer to dispute unauthorized charges if necessary. If you cannot resolve the issue with Able, contact your provincial consumer protection office or the Competition Bureau (competitionbureau.gc.ca) and consider small-claims court. For general federal consumer guidance, see Government of Canada - Consumer Protection. If you need help locating your provincial consumer protection office, use the Government of Canada resource above or search for “[your province] consumer protection office”.

Address

Attn: Customer Service, 112 South French Street, Suite 105, Wilmington, DE 19801, United States of America. It is advisable to send cancellation via certified mail (raccomandata A/R) to this address to ensure proof of delivery; keep the tracking/receipt and a copy of your letter.