Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Gauthmath
valid
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Gauthmath service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Gauthmath: Easy Method
What is Gauthmath
Gauthmath is an online/mobile homework-help service and AI-assisted math solver that offers free and paid tiers (often called Gauth PLUS or subscription plans). It provides step explanations and solutions intended to help students with math problems when other help isn’t available.
The service is commonly distributed through its website and via mobile app stores (Apple App Store and Google Play), with subscriptions that auto‑renew unless cancelled.
How to cancel Gauthmath
- Online (Gauthmath website) - Log into your Gauthmath account, go to Account Settings → Billing or Subscriptions, find the relevant subscription, click “Cancel Subscription” and confirm. Access typically continues until the end of the current billing cycle. This is the preferred and fastest method when available.
- iOS (Apple) - On your iPhone open Settings → tap your name → Subscriptions → select Gauthmath → tap Cancel Subscription and confirm. Access continues until the current billing period ends. Refunds and billing issues are handled through Apple.
- Android (Google Play) - Open the Google Play Store → tap your profile/menu → Subscriptions → select Gauthmath → tap Cancel Subscription and follow the prompts. Access remains until the end of the current billing cycle. Refunds and billing issues are handled through Google Play.
- Email request - You can also email Gauthmath support: feedback@gauthmath.com or support@gauthmath.com. Note that email requests may take longer and outcomes for refunds are inconsistent.
What happens when you cancel
When you cancel a Gauthmath subscription, your access to paid features typically continues until the end of the current paid billing cycle; auto‑renewal is stopped so you will not be charged again. Content and account data usually remain unless you delete your account - cancelling a subscription is not always the same as deleting account data. If you subscribed through Apple or Google Play, the platform handles future billing and you should see the subscription status change in your account settings.
Will I get a refund?
Gauthmath does not appear to offer an official, generous in‑house refund policy; refund requests are usually subject to the policies of the third‑party billing platform you used (Apple App Store or Google Play). Many users report difficulty obtaining refunds, including cases where refunds were denied for charges that occurred after canceling during a trial. You can request a refund by contacting the platform that charged you (Apple or Google) and by contacting Gauthmath support at feedback@gauthmath.com or support@gauthmath.com, but success is inconsistent.
Gauthmath plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Monthly subscription | C$15.49 | Monthly (auto‑renewing) | Auto‑renewing monthly access to Gauth PLUS |
| Gauth PLUS | C$14.99 | Unclear (promotional/in‑app label) | One‑time upgrade or promotional price for PLUS tier |
| Annual subscription | C$64.99 | Annual (auto‑renewing) | Full access for a year |
| Quarterly - Back‑to‑School 2024 | C$39.99 | Quarterly | Promotional quarterly plan |
| Quarterly - 2022 (for new users) | C$40.99 | Quarterly | New‑user quarterly plan |
Your consumer rights in Canada
Under Canadian consumer protection law, digital subscription services must clearly disclose cancellation and refund policies; hidden or misleading terms can be considered deceptive. Consumers generally have rights to cancel and to expect refunds for unauthorized charges or where services were misrepresented. If you believe charges were unauthorized or the service was misrepresented, you can escalate by disputing the charge with your payment provider or filing a complaint with provincial consumer protection authorities or the Competition Bureau.
Because Gauthmath often directs refund responsibility to Apple or Google and lacks a clear in‑house refund policy, Canadian users may need to rely on platform dispute procedures or card issuer chargeback processes when refunds are required.
Customer experiences
User reports are mixed. Positive feedback notes that Gauthmath can be helpful - especially for specific homework platforms like Sparx - by providing explanations when parental or teacher help isn’t available. That utility is the reason many users subscribe.
However, several negative reports describe billing and customer‑service problems: users have reported unexpected charges after trials, difficulty cancelling or being charged despite cancelling, inconsistent and sometimes inaccurate answers from the AI, and poor responsiveness from Gauthmath support when refund requests are made. These experiences have led some users to depend on platform refund processes or charge disputes through banks.
Documentation checklist
- Account email and username used with Gauthmath
- Date and time of subscription and/or charge
- Receipt or invoice (App Store / Google Play purchase receipt) showing the charge
- Screenshots of subscription settings, trial terms, cancellation confirmation, and any in‑app pricing pages
- Device type (iPhone/Android/PC), app version, and any order/subscription IDs
- Copy of any email correspondence with Gauthmath support and notes of phone/bank contacts
Common mistakes
Users commonly assume deleting the app cancels the subscription - this does not stop auto‑renewals if the subscription was set up through Apple or Google. Another frequent mistake is canceling within the app but not cancelling the platform (Apple/Google) subscription that actually performs billing. Some users rely on a single email to support and do not keep receipts or screenshots, which makes disputes harder. Finally, many expect immediate refunds after cancellation; in most cases access remains until the billing period ends and refunds are handled separately.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Gauthmath site) | Refunds unlikely from Gauthmath; charged transactions typically handled by payment platform or card issuer | Low for cancellation; refund outcome uncertain |
| App Store (iOS via Apple) | Refunds must be requested through Apple (subject to Apple policy) | Cancellation easy via Settings; refunds moderate to difficult and may be denied |
| Google Play Store (Android via Google Play) | Refunds must be requested through Google Play (subject to Google policy) | Cancellation easy via Play Store; refunds moderate to difficult and may be denied |
| Email to Gauthmath support | Possible but inconsistent; many users report poor responsiveness | High difficulty for refunds; variable response time |
After cancelling
Save your receipts and screenshots immediately after cancelling. If you need to request a refund, start with the platform that billed you: Apple or Google. For Apple refunds see Apple refund requests or Report a Problem. For Google Play refunds see Google Play refund policies. You can also contact Gauthmath support at feedback@gauthmath.com or support@gauthmath.com, but be prepared to provide the documentation listed above and to escalate to your bank or a consumer protection body if needed.
Address
No valid Canadian postal address for Gauthmath was identified. For billing issues, check the billing records from Apple or Google Play (they show the merchant and billing contact). For support contact Gauthmath by email: feedback@gauthmath.com or support@gauthmath.com. If you believe a charge was unauthorized or deceptive, consider contacting your card issuer and your provincial consumer protection office.