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I hereby notify you of my decision to terminate the contract relating to the Generation Genius service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Generation Genius: Easy Method
What is Generation Genius
Generation Genius is an online educational service offering NGSS‑aligned science and math videos, lesson materials, quizzes, and hands‑on activities for K - 8. It is used by teachers, homeschoolers, and schools as a supplemental STEM resource delivered through web and mobile platforms.
How to cancel Generation Genius
- App Store (Apple): On iOS open Settings → your name → Subscriptions, select Generation Genius and tap Cancel Subscription; confirm when prompted. Cancellation takes effect at the end of the current billing period.
- Google Play: Open the Google Play Store → Menu → Subscriptions, find Generation Genius, tap it and select Cancel Subscription then follow on‑screen instructions.
- Web / PayPal: Sign in to your Generation Genius account on the website and use Account Settings or Subscription Management to cancel; if you paid with PayPal, you may also cancel recurring payments from your PayPal account. Cancellation via the website is effective at the end of the current billing cycle.
- By mail (optional): If you want delivery confirmation, send a cancellation notice by registered mail (raccomandata A/R) to Generation Genius, Inc., 1679 South Dupont Highway, Suite 100, Dover, DE 19901, USA. Keep the tracking/receipt.
What happens when you cancel
When you cancel, your subscription generally remains active until the end of the current paid billing period; you will retain access to content through that date. Auto‑renewal is disabled so no further recurring charges will be billed after the current period. Generation Genius may retain account records and transaction history per their policies; if you need account data removed or access changed, contact support for options.
Will I get a refund?
Generation Genius provides a 30‑day money‑back guarantee for new streaming video and lesson subscriptions: refund requests must be submitted within 30 days of the initial subscription (or renewal) to qualify. Annual subscriptions explicitly allow cancellation and refund only within 30 days of account opening or renewal; after that 30‑day window subscriptions are non‑refundable under their terms. If you were charged by Apple or Google Play, refund requests may need to be handled through those platforms in accordance with their policies.
Generation Genius plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Homeschool - Science & Math (K - 8) | C$299.00 | Annual | 1 parent & household, 1 device at a time |
| Classroom - Science & Math (K - 8) | C$299.00 | Annual | 1 teacher & their class, 1 device at a time |
| Science only or Math only (Subject‑specific) | C$225.00 | Annual | Single‑subject access for either Science or Math |
| School‑wide - Science & Math (K - 8) | C$1,995.00 | Annual | All teachers, unlimited devices, unlimited student links |
| Homeschool Group (20+ families) | C$149.00 | Annual | Per family, 50% off standard homeschool rate |
Your consumer rights in Canada
Under Canadian federal and provincial consumer protection laws, businesses should not impose unreasonable restrictions on cancellation or refunds for digital subscriptions. A clear 30‑day money‑back guarantee complies with common expectations; consumers should be able to cancel auto‑renewal at any time and are entitled to recourse if an auto‑renewal occurs without proper notice or if a valid refund is refused. If you believe your rights have been violated, you can raise the issue with your payment provider (credit card issuer or PayPal), file a complaint with provincial consumer protection offices, or seek guidance from federal consumer resources.
Customer experiences
Many educators praise Generation Genius for engaging, NGSS‑aligned video content, high‑quality lesson materials, DIY activities, and quizzes that work well in classrooms and homeschool settings. Community reviews often note positive student engagement and usefulness as supplemental STEM resources. Conversely, some users have criticized repetitive explanations in certain videos and have reported frustration with auto‑renewals, difficulty obtaining refunds in specific cases, or problems when accounts changed due to district moves. These mixed experiences underline the importance of keeping clear records and acting within the stated 30‑day refund window when seeking reimbursement.
Documentation checklist
- Account email and username used for Generation Genius
- Order or transaction ID and receipt (Apple, Google Play, PayPal or web receipt)
- Date of subscription start and/or renewal
- Screenshots of subscription status, renewal notices, or billing charges
- Copies of any support requests and responses (email or chat transcripts)
- Registered mail tracking/receipt if you send a cancellation letter
Common mistakes
Users commonly try to cancel in the wrong place - e.g., attempting to cancel a purchase made through Apple on the Generation Genius website - so always cancel via the platform used to pay. Another frequent error is assuming cancellation triggers an immediate refund; Generation Genius applies its refund policy (30 days) and cancellation typically only prevents future renewals while access continues through the paid period. Failing to keep receipts, not noting renewal dates, or not retaining proof of cancellation (screenshots or registered mail receipts) makes refund or dispute resolution harder. In institutional situations, account access changes when districts or schools transfer accounts can complicate refunds; document communications carefully.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Refunds handled by Apple; cancellation via iOS Settings. Refunds may be approved or denied by Apple. | Easy to cancel; refund decision variable |
| Google Play | Refunds handled by Google Play; cancel in Play Store subscriptions. Google’s refund policies apply. | Easy to cancel; refund decision variable |
| Web / PayPal | 30‑day money‑back guarantee for new subscriptions; refunds for annual plans only within 30 days of opening/renewal. PayPal recurring payments can be cancelled via PayPal. | Moderate - cancel via account; refunds require contacting Generation Genius support within window |
| Registered mail to company | No automatic refund - serves as documented notice of cancellation; refund depends on policy and timing. | Higher - reliable proof of delivery but may require follow‑up |
After cancelling
After you cancel, keep copies of receipts, cancellation confirmations, screenshots, and any support correspondence. If you paid through Apple, see Apple subscription support; for Google Play, see Google Play subscriptions. For web or PayPal payments, check your Generation Genius account settings and consider contacting Generation Genius support via their website at generationgenius.com or your PayPal account to cancel recurring payments: PayPal recurring payments. If you are refused a refund you believe is owed, contact your payment provider (credit card issuer or PayPal) to dispute the charge and consider filing a complaint with your provincial consumer protection agency or federal consumer resources in Canada. Keep registered‑mail receipts and correspondence handy for any disputes.
Address
Generation Genius, Inc.
1679 South Dupont Highway, Suite 100
Dover, DE 19901
USA