Cancellation service N°1 in Iceland
Contract number:
To the attention of:
Cancellation Department – Homedesigns.Ai
Kalkofnsvegur 2
Capital Region
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Homedesigns.Ai service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Homedesigns.Ai: Easy Method
What is Homedesigns.Ai
HomeDesigns.Ai is a subscription-based design service that uses AI to generate and redesign interior visuals such as virtual staging and render-style images for residential and commercial spaces. The platform is focused on producing large numbers of designs quickly and offers tiered plans with features like unlimited or high monthly design allowances, higher-quality renders, and commercial licensing on certain plans.
How to cancel Homedesigns.Ai
- Via the web: Sign in to your HomeDesigns.Ai account and cancel from the Service’s account settings. Cancellation takes effect for the next billing cycle and your access will continue through the current term.
- By email: Send a cancellation request to help@homedesigns.ai. Include your account email, plan name, date of purchase, and a clear statement that you request subscription cancellation. Retain a copy of the sent message as proof.
- If you were billed through a third party (Apple App Store, Google Play): cancel the subscription directly in that store’s subscription management - cancelling in the HomeDesigns.Ai account screen may not stop charges from the App Store or Play Store.
- If a postal cancellation becomes necessary, you may send a letter to the organization address (see Address section below), but email or account cancellation is the primary and recommended route.
What happens when you cancel
When you cancel, the service will not renew at the next billing date; you retain access to your paid features through the end of the current paid term. Cancelling does not automatically delete your account or project data unless you request data deletion separately from support. Any future access or reactivation will be subject to the then-current plans and pricing.
Will I get a refund?
HomeDesigns.Ai offers a limited refund right: you may request a refund within thirty (30) calendar days from your subscription start date, provided you have not submitted 30 or more content requests during that period and you have not previously used this refund right. After the 30-day period, fees are generally non-refundable except where required by applicable law. In Canada, statutory consumer protections may override or supplement company policy where the service is defective or materially misrepresented.
Homedesigns.Ai plans and pricing
| Plan | Price (USD) | Billing period | Features |
|---|---|---|---|
| Individual Plan | USD $27/month or USD $12/month annually (or discounted USD $24/month) | Monthly / Annual | 100 designs/month; basic styles and space types; redesign modes |
| Pro Plan | USD $29/month or USD $14/month annually (or discounted USD $27/month) | Monthly / Annual | 1000 designs/month or unlimited; advanced styles; commercial license; high-quality renders; fill spaces; private gallery; support |
| Pro Yearly Plan | USD $197/year | Annual | Unlimited designs; all Pro features; full HD renders |
Note: pricing appears in USD; final cost in CAD depends on exchange rates, App Store/Play Store regional pricing and applicable taxes.
Your consumer rights in Canada
Canadian consumer protection laws can provide remedies beyond a vendor’s stated policy. You have the right to cancel future auto-renewing subscription charges at any time. If the service is defective, substantially different from how it was advertised, or otherwise fails to deliver the essential features promised, provincial statutes (for example, Ontario’s Consumer Protection Act) may entitle you to a refund, repair, or other accommodation even if the provider’s terms state fees are non-refundable. If HomeDesigns.Ai refuses a refund or remedy you believe you are entitled to, you may escalate to provincial consumer protection authorities or consider your payment-provider dispute options.
Customer experiences
Users report a mix of positive and negative experiences. On the positive side, many find the product very useful for virtual staging and fast concept generation, and some professionals say it speeds workflow considerably. On the other hand, complaints include perceived inconsistencies in output quality (wrong colors, distorted furniture), frustrations with refund handling (claims that advertised refund guarantees were shorter or difficult to secure), concerns about token/credit accounting, and some users describing pressure to upgrade or difficulty in cancelling. Takeaway: results and customer support experiences vary - keep records of interactions and outputs if you rely on the service for business work.
Documentation checklist
- Account email and username used with HomeDesigns.Ai
- Subscription plan name and start date
- Proof of purchase or receipt (email confirmation, invoice, or store receipt)
- Record of number of content requests used (if available) and sample outputs illustrating any quality issues
- Copies/screenshots of account settings showing subscription status and any cancellation attempts
- Copies of emails or support tickets exchanged with HomeDesigns.Ai
Common mistakes
Common mistakes include waiting past the 30-calendar-day refund window, consuming 30 or more content requests before requesting a refund, assuming cancelling an account immediately triggers a refund, or cancelling only in the HomeDesigns.Ai account while forgetting to cancel a subscription billed through Apple or Google. Another frequent issue is not keeping receipts or support correspondence - without documentation it is harder to make a refund case or escalate to consumer-protection bodies. Finally, assume prices are in USD and check your bank or card statement for exchange-rate or platform-specific charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via account settings (web) | Refund possible if within 30 days and eligibility conditions met; otherwise no automatic refund | Low (immediate stop of auto-renewal; retains current access) |
| Email support (help@homedesigns.ai) | Refund requests accepted per policy; outcome depends on timing, content-request usage and support review | Medium (requires clear details and follow-up) |
| App Store / Play Store subscription | Refunds handled under the store’s policies (separate from HomeDesigns.Ai’s internal refund process) | Medium - High (store procedures vary; may require a separate request) |
| Postal letter to company address | May be accepted but typically slower and less direct; not the primary cancellation route | High (slow, uncertain acknowledgement) |
After cancelling
After you cancel, keep your receipts and any confirmation of cancellation. Export or save any designs or project files you need before your access ends. If you requested a refund and it was denied or the outcome is unclear, escalate by providing the documentation checklist items to support and, if unresolved, contact your bank or card issuer to inquire about charge-dispute options. You can also consider filing a complaint with your provincial consumer protection office if you believe statutory rights were breached.
Useful links: Home page - homedesigns.ai; support email - help@homedesigns.ai; Canadian consumer protection overview - Government of Canada: Consumer Protection.
Address
If you need to send postal correspondence (not required for standard cancellation), the organizational contact address is: Kalkofnsvegur 2, Capital Region, Iceland. Note that the company’s recommended cancellation channels are account settings or email to help@homedesigns.ai.