Cancellation service N°1 in Singapore
Contract number:
To the attention of:
Cancellation Department – Kodekloud
14 Robinson Road #08‑01A, Far East Finance Building
048545 Singapore
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Kodekloud service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Kodekloud: Easy Method
What is Kodekloud
KodeKloud is an online learning platform that offers hands-on courses, labs, and certification preparation primarily for cloud, DevOps, and container technologies. It provides video lessons, interactive labs, and progress tracking designed for individuals and teams seeking practical skills development.
How to cancel Kodekloud
- Log into your KodeKloud account and first try the built-in subscription or billing settings to cancel automatic renewal. If an in‑app cancellation option is not available or you signed up through a third party, follow these steps: contact KodeKloud support by email or their help center, request cancellation in writing referencing your account email and subscription ID, and if required by the Terms of Service, send a written notice by certified mail / registered post (raccomandata A/R) or courier to the provider address. Retain copies of all correspondence and any certified-mail receipts; if sending internationally, allow extra postage and transit time.
What happens when you cancel
When you cancel, automatic renewal of your subscription will stop at the end of the current billing period unless otherwise specified in your subscription terms. Access to paid content may continue until the paid period expires; some plans may terminate access immediately depending on the agreement. Your account data - such as progress, course enrollments, and personal information - will be handled according to KodeKloud’s privacy policy and Terms of Service; typically data is retained for account recovery or as required by law, but you can request data deletion in line with applicable privacy rules.
Will I get a refund?
Refunds depend on the Terms of Service and the specific plan you purchased. Many digital-subscription services do not offer pro rata refunds after use, while others may provide refunds within a short trial window or for billing errors or duplicate charges. Exceptions can apply for clearly stated trial periods, demonstrable payment errors, or if local consumer law requires a remedy. If you believe you are entitled to a refund, submit a written request to support with your purchase receipt and account details; keep certified-mail receipts if you send formal notices by post.
Kodekloud plans and pricing
| Plan | Price (CAD) | Billing cycle |
|---|---|---|
| Free | Varies | Varies |
| Individual - Monthly | Varies | Monthly |
| Individual - Annual | Varies | Annual |
| Team | Varies | Varies |
| Enterprise | Varies | Varies |
Your consumer rights in Canada
Canadian consumer protections relevant to online subscriptions are administered primarily at the provincial level and require clear disclosure of contract terms, pricing, renewal practices, and cancellation procedures. Examples include Ontario’s and Quebec’s consumer protection statutes, which prohibit misleading business practices and may provide remedies where terms were not properly disclosed. There is not a single federal “cooling-off” rule for all digital subscriptions, but you can rely on general protections against unfair or deceptive practices. If you have trouble obtaining a refund or cancellation, you can contact your provincial consumer protection office or the Financial Consumer Agency of Canada for guidance, and consider disputing unauthorized charges with your payment provider or card issuer.
Customer experiences
Users commonly report positive experiences with KodeKloud’s hands-on labs and practical course content, praising the step-by-step lab environments and exam-focused material. On the other hand, a recurring concern is account billing and the ease of locating or using the cancellation option - some users have found they needed to contact support or follow up in writing to confirm cancellation. Experiences with refunds vary: some customers received timely refunds under trial or demonstrable error conditions, while others were advised that refunds were not available after the billing period began.
Documentation checklist
- Account email and username, subscription ID or invoice number, date of purchase
- Payment method and last four digits of the card used (if applicable)
- Copies/screenshots of receipts, billing statements, and the relevant Terms of Service section
- All support correspondence (emails, chat transcripts) and timestamps
- Certified-mail / registered-post receipt or courier tracking number if you send written notice
Common mistakes
One common mistake is assuming cancellation is instantaneous and not verifying the confirmation - always check for email confirmation or a cancellation notice in your account. Another frequent error is missing the exact deadline for stopping auto‑renewal (for example, cancelling after the renewal date when the charge has already processed). Sending informal messages without preserving proof can make disputes harder; for formal notices required by the Terms of Service, use certified mail or a tracked courier and keep the receipt.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In-account cancellation (website/app) | Possible within trial or according to policy | Low |
| Support email / help center | Depends on case and terms; requires documentation | Medium |
| Certified mail / registered post to provider | Useful when Terms require written notice; refund depends on policy | Higher (requires postage, tracking) |
| Payment dispute / chargeback with card issuer | May secure refund for unauthorized or billing errors | Medium to High (investigation required) |
After cancelling
After you cancel, confirm you received a cancellation confirmation and retain all receipts and correspondence until any potential dispute is resolved. If access remains active past the paid period or you are charged after cancelling, contact KodeKloud support immediately and, if necessary, follow up with a written certified-mail notice referencing your prior communications. For additional help and consumer resources in Canada, see the Government of Canada consumer pages and provincial consumer protection offices. Useful links: KodeKloud home, Government of Canada - Consumers, Financial Consumer Agency of Canada, Canada Post - Registered Mail, and if you are in Ontario or Quebec consult your provincial consumer office pages for specific procedures.
Address
Zaurac Technologies Pte. Ltd.
14 Robinson Road #08‑01A
Far East Finance Building
Singapore 048545