Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Lingokids
2810 N Church St., PMB 42597
19802-4447 Wilmington
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Lingokids service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Lingokids: Easy Method
What is Lingokids
Lingokids is a subscription-based educational app and website aimed at young children, offering games, songs and interactive lessons to support early language and literacy skills. It is provided by Monkimun Inc. and is available through the Lingokids website, Apple App Store (iOS) and Google Play (Android).
How to cancel Lingokids
- App Store (iOS/iTunes): Open Settings on your iPhone/iPad → tap your name → Subscriptions → select Lingokids → Tap "Cancel Subscription". Uninstalling the app does not cancel billing; cancellation takes effect at the end of the current billing cycle. See Lingokids instructions: Cancelation Process - App Store.
- Google Play (Android): Open the Google Play app → tap your profile icon → Payments & Subscriptions → Subscriptions → select Lingokids → Tap "Cancel". Uninstalling the app does not cancel billing; cancellation takes effect at the end of the current billing cycle. See Lingokids instructions: Cancelation Process - Google Play.
- Website (direct/parents area): Log into the Lingokids Parents Area on the website → Profile → Account → Cancel my subscription → Confirm. Uninstalling the app does not cancel web subscriptions; cancellation takes effect at the end of the current billing cycle. See Lingokids instructions: Cancelation Process - Website Subscriptions.
What happens when you cancel
When you cancel a Lingokids subscription, the subscription will remain active until the end of the current paid billing period and will not renew after that date. You will retain access to content and features until the expiry date of the billing cycle. Lingokids retains account data according to its policies - your profile, progress or settings may remain associated with the account unless you delete them separately through the account settings or by contacting support.
Will I get a refund?
Refunds are granted only in exceptional cases and at Lingokids' sole discretion, subject to time limits: within 7 days for monthly subscriptions, within 15 days for 3‑ or 6‑month subscriptions, and within 30 days for yearly or lifetime subscriptions. If your subscription was purchased through the Apple App Store, Apple handles refunds and you must request them directly from Apple; Lingokids cannot issue those refunds. For subscriptions purchased via Google Play or directly on the Lingokids website, you can request a refund by submitting the required documentation to Lingokids support (receipt screenshot, order number, account email, etc.). See the Lingokids refund policy for details: Refund Policy and the refund process: Refund Process.
Lingokids plans and pricing
| Plan | Price (CAD) |
|---|---|
| Monthly | Varies |
| 3‑ or 6‑month | Varies |
| Yearly / Lifetime | Varies |
Your consumer rights in Canada
Under Canadian federal and provincial consumer protection laws, digital subscription services must provide clear cancellation mechanisms and disclose auto‑renewal terms. Provincial statutes and the Competition Act address unfair terms and unclear auto‑renewal practices. Lingokids' practice of continuing access until the end of a paid cycle after cancellation is common for prepaid subscriptions, but consumers may be entitled to refunds, prorated credits or other remedies if the service fails to deliver as promised, if cancellation information was unclear, or if a term is deemed unfair. If you believe an auto‑renewal or refund practice violates your rights, you can contact your provincial consumer protection office or seek advice from a consumer rights organization.
Customer experiences
Public reviews show a mix of positive and negative experiences. Many parents praise Lingokids for being fun, safe and effective for early learning, noting engaging songs, games and a child‑friendly interface; see sample 5‑star reviews on Trustpilot: Trustpilot - Lingokids. Negative reports focus on customer support responsiveness, perceived rudeness or unhelpful replies, and difficulties with cancellation - some users report being charged after they tried to cancel or finding the cancellation process confusing. Pricing concerns have also been raised, including complaints about monthly rates and plan changes. Independent complaint pages record those issues: ComplaintsBoard - Lingokids.
Documentation checklist
- Order receipt or screenshot showing the purchase and date
- Order or transaction number (from App Store, Google Play or Lingokids confirmation)
- Email address used for the Lingokids account
- Screenshot or record of the subscription screen showing current status (optional but helpful)
- Any correspondence with support about cancellation or refund requests
Common mistakes
Many users assume uninstalling the app cancels the subscription; it does not - cancellations must be done through Apple settings, Google Play, or the Lingokids website depending on where you purchased. Another common mistake is not checking which account or email was used for the purchase (family/shared devices can lead to confusion). Users sometimes miss the refund windows or assume refunds are automatic; refunds are discretionary and time‑limited. Finally, some people rely on in‑app messages instead of following the formal cancellation path and later find billing continued.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store (iOS) | Refunds must be requested from Apple; Lingokids cannot process App Store refunds. | Medium - cancel via Apple settings; refund handled by Apple and may require contact with Apple Support. |
| Google Play (Android) | Refunds may be requested from Lingokids with required documents; Google Play also has its own refund procedures. | Medium - cancel in Google Play subscriptions; refunds handled via Lingokids or Google depending on purchase route. |
| Website (Lingokids direct) | Refunds may be requested from Lingokids with required documents and are discretionary within specified timeframes. | Low - Medium - cancel in the Parents Area; refunds handled directly by Lingokids support. |
After cancelling
After you cancel, verify the subscription expiration date and keep receipts and any confirmation emails. If you need a refund or further assistance, gather the documentation in the checklist and submit it through Lingokids support for web or Google Play purchases, or request a refund from Apple for App Store purchases. Useful official help pages: Lingokids App Store cancellation: Cancelation Process - App Store, Google Play cancellation: Cancelation Process - Google Play, Website cancellation: Cancelation Process - Website Subscriptions, and the refund policy: Refund Policy.
Address
For written notices or postal correspondence (recommended by registered mail), address to:
Monkimun Inc., 2810 N Church St., PMB 42597, Wilmington, DE 19802-4447, USA
Send any formal letters by tracked/registered mail and keep shipment records; for account and refund requests use the Lingokids support channels indicated on their help pages.