Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Merriam-Webster
47 Federal Street P.O. Box 281
01102 Springfield
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Merriam-Webster service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Merriam-Webster: Easy Method
What is Merriam-Webster
Merriam‑Webster is a well‑established dictionary and reference publisher that offers digital dictionary apps and subscription services including premium, ad‑free access and specialised references (Kids, Medical, Legal). The product is available on iOS, Android and the web and is commonly billed through the App Store, Google Play or direct/web payments (including PayPal).
How to cancel Merriam‑Webster
Which steps you use depends on where you bought the subscription. Below are the standard cancellation flows for the three main channels; follow the steps that match your purchase channel.
- App Store (iOS): Open your device’s Settings > tap your name > Subscriptions > find Merriam‑Webster Dictionary > tap "Cancel Subscription".
- Google Play (Android): Open Google Play Store > Menu > Subscriptions > select Merriam‑Webster Dictionary > tap "Cancel Subscription".
- Web / PayPal: Log in to your Merriam‑Webster account or your PayPal account; navigate to billing or manage payments, locate Merriam‑Webster, and cancel the auto‑renewal or recurring payment.
What happens when you cancel
When you cancel a Merriam‑Webster subscription the auto‑renewal is stopped; you will generally retain access to premium features until the end of the current paid period. After the subscription period ends, your account reverts to the free tier (with ads and limited features) unless you re‑subscribe. Cancellation does not necessarily delete your account or personal data; your account profile and any saved preferences typically remain unless you request account deletion through Merriam‑Webster support.
Will I get a refund?
Merriam‑Webster’s stated policy is that it does not issue refunds for in‑app purchases; purchases made through the App Store are typically final sale and refunds must be pursued through Apple if eligible under Apple’s refund policy. Google Play refunds are handled under Google Play’s refund policy and are not controlled by the app developer. In exceptional cases - for example, unauthorized charges, technical failures that prevented access, or other statutory consumer protections - you may be able to request a refund or dispute the charge through the store or your payment provider, but success depends on the store’s policies and the specifics of the case.
Merriam‑Webster plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Premium Monthly | C$1.99 | Monthly | Ad‑free experience + access to Kids, Medical, and Legal dictionaries |
| Premium Annual | C$12.99 | Annual | Ad‑free experience + access to Kids, Medical, and Legal dictionaries |
| Remove Ads | C$6.99 | One‑time | Removes ads |
| All References + Remove Ads | C$12.99 | One‑time | Access to Kids, Medical, and Legal dictionaries + removes ads |
Your consumer rights in Canada
Canadian consumer protection law can offer remedies for defective digital content, unauthorized charges, or deceptive practices. Developers’ refund statements do not override statutory rights: if a product is defective or you were misled, you may be entitled to a remedy under provincial or federal consumer protection rules. There is generally no automatic 14‑day cooling‑off right for digital services once access has been provided, and many app store purchases are governed by Apple’s or Google’s policies; however, you can still escalate disputes with the store, your payment provider (e.g., PayPal), or your provincial consumer protection office if you believe a statutory right applies.
Customer experiences
Reviews are mixed. Positive feedback highlights the breadth of the dictionary content and the app’s ease of use for learners and researchers. Negative experiences reported include difficulties obtaining refunds for digital purchases, account or subscription issues following web sign‑up problems, and some users feeling the tone of entries has shifted away from being strictly educational. These mixed reports suggest that routine cancellations usually work through the app stores, while refunds and account‑specific problems may require additional escalation.
Documentation checklist
- Account email and username associated with the Merriam‑Webster subscription
- Receipt or proof of purchase (App Store / Google Play / PayPal transaction ID and date)
- Screenshot of your subscription or billing page showing the Merriam‑Webster subscription
- Any correspondence with Merriam‑Webster, Apple, Google or PayPal about the charge
- Details of the issue (unauthorized charge, technical failure, dates and steps taken)
Common mistakes
Users commonly make avoidable errors such as deleting the app without cancelling the subscription (which does not stop auto‑renewal), assuming Merriam‑Webster can refund App Store purchases directly, or contacting the app developer when the purchase was billed by Apple or Google. Another frequent mistake is not collecting transaction IDs and receipts before contacting support; this slows dispute resolution. Example: deleting the app after a monthly charge and then requesting a refund from the developer - the correct path is to request a refund from the store that processed the payment.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds are handled by Apple; Merriam‑Webster states in‑app purchases are final sale and Apple must be contacted for eligible refunds. | Low (cancel in Settings; refund via Apple request) |
| Google Play (Android) | Refunds are handled by Google Play under its refund policy; developers do not control refunds. | Low (cancel via Play Store; request refund through Google Play) |
| Web / PayPal | May be managed via your Merriam‑Webster account or PayPal; PayPal dispute or recurring payment cancellation routes are options if the developer will not refund. | Medium (requires account or PayPal log‑in and possible correspondence) |
After cancelling
Keep a copy of the confirmation that your subscription was cancelled and save receipts until the end of the paid period. If you need a refund, start with the store that processed the payment: for Apple use Apple Support, for Google use Google Play Help, and for PayPal manage payments or open a dispute. If you believe your consumer rights in Canada provide relief (for example, in cases of unauthorized charges or defective digital content), contact your provincial consumer protection office or consider escalating through your payment provider.
Helpful links: Apple subscriptions and billing, Google Play subscriptions and refunds, PayPal manage automatic payments, Merriam‑Webster contact page.
Address
If you need to send written correspondence or a registered complaint by mail, send it by registered mail (raccomandata A/R) to ensure delivery confirmation: Merriam‑Webster, Inc., 47 Federal Street, P.O. Box 281, Springfield, MA 01102, USA. Include the documentation checklist items and a clear statement of the remedy you seek.