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I hereby notify you of my decision to terminate the contract relating to the Osmosis service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Osmosis: Easy Method
What is Osmosis
Osmosis is an online learning platform focused on medical and health sciences education, offering videos, quizzes, flashcards and notes to help learners prepare for exams and clinical practice. It serves a global audience and provides subscriptions through its website and via mobile app stores.
How to cancel Osmosis
- Web subscription (monthly or longer): Sign in at osmosis.org/account/billing, select "Cancel Membership." Your access remains until the end of the paid billing cycle. See the guide: Cancel Osmosis monthly/recurring plan.
- iOS (App Store) subscription: Cancel through your Apple account on the device - Settings → Apple ID → Subscriptions → Osmosis → Cancel Subscription. For details see: Restoring and managing purchases (mobile app).
- Android (Google Play) subscription: Cancel in the Play Store app - tap your profile icon → Payments & subscriptions → Subscriptions → Osmosis → Cancel subscription. See the same mobile purchases guide: Restoring and managing purchases (mobile app).
What happens when you cancel
When you cancel a paid subscription, access to premium content continues until the end of the current billing period; cancellation prevents future auto-renewal. For mobile-store purchases, cancellation is handled by Apple or Google and follows their timing rules. Your account and any saved progress or content you created generally remain associated with your account so you can re-subscribe later and restore purchases where supported.
Will I get a refund?
Refund eligibility depends on how and what you purchased. For web purchases of annual subscriptions (one year or longer), Osmosis offers a full refund if requested within 7 days of purchase; shorter-term web subscriptions are treated as final sale. For web subscriptions that auto-renew, refunds may be granted if requested within 7 days of the renewal date, but requests made after that window can be denied; refund processing typically takes 5 - 10 business days. Refunds for in-app purchases made through the Apple App Store or Google Play must be requested through Apple or Google according to their policies; Osmosis does not directly process those refunds.
Osmosis plans and pricing
| Plan | Price (USD / approx CAD) | Period | Features |
|---|---|---|---|
| Osmosis Full Access Monthly (App Store, Canadian store shows USD) | USD 22.49 → approx C$30 - 31 (depending on USD↔CAD exchange) | Monthly | Full access to videos, flashcards, quizzes, notes, clinical content |
| Osmosis Full Access Yearly | USD 259.99 → approx C$350 - 360 | Annual | Full suite annual access |
| Osmosis Suite Access Yearly | USD 349.00 → approx C$470 - 480 | Annual | Suite-level access (includes basic, clinical, etc.) |
Your consumer rights in Canada
Canadian consumer protection requires clear disclosure of automatic renewal terms and provides protections around digital purchases; Osmosis's web policy aligns with these rules by disclosing auto-renewal and offering a 7-day refund window for qualifying subscriptions. For in-app purchases through the App Store or Google Play, Canadian consumers generally rely on Apple’s or Google’s refund processes rather than the app developer. Cancellation mechanisms must be straightforward and accessible; Osmosis provides platform-specific instructions for web, iOS and Android cancellation.
Customer experiences
Public reviews are generally positive: app-focused aggregators report high user-safety perceptions and strong App Store ratings, and Osmosis’s site highlights many user testimonials and claims over 6 million learners. Negative signals are limited and sometimes unrelated to Osmosis (for example, complaints about unrelated domains such as "osmosis.top"). Some small share of users have reported safety or service concerns. Overall reviews show a majority of users find the platform legitimate and useful for exam preparation.
Documentation checklist
- Account email and username
- Order receipt or confirmation (date of purchase/renewal)
- Payment method details (last 4 digits, card used)
- Platform of purchase (Web, Apple App Store, Google Play)
- Screenshot of subscription status or billing page
- Support ticket number or copy of any prior correspondence (if applicable)
Common mistakes
A frequent error is attempting to get an App Store/Google Play refund directly from Osmosis - mobile refunds must go through Apple or Google. Another common issue is missing the 7-day refund window for web purchases or renewals and expecting a refund after that period. People also sometimes cancel the wrong account (for example, multiple emails or family-shared accounts) or forget to confirm the cancellation in the platform interface. Finally, be cautious of similarly named unrelated sites (e.g., osmosis.top) that have produced scam complaints - verify you are on official Osmosis domains before sharing payment details.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web subscription (osmosis.org) | Eligible: full refund within 7 days for qualifying annual purchases; auto-renewal refunds within 7 days of renewal; otherwise often final sale | Easy - cancel via account billing page |
| iOS App Store | Refunds handled by Apple per App Store policies (request to Apple) | Easy - cancel via device Apple ID subscriptions |
| Google Play (Android) | Refunds handled by Google Play per Google policies (request to Google) | Easy - cancel via Play Store subscriptions |
After cancelling
After you cancel, confirm cancellation by checking your billing page or the platform subscription settings and save any confirmation emails or screenshots. If you believe you qualify for a web refund, contact Osmosis support via the Help Center or in-site chat and reference the refund policy; refunds for web auto-renewals are typically processed in 5 - 10 business days when approved. For mobile refunds use Apple’s or Google’s refund request flows. Helpful links: Osmosis billing page - osmosis.org/account/billing; refund policy - Refund & cancellation policy; auto-renew refund details - Auto-renewed subscription refund policy; mobile purchase help - Restoring and managing purchases (mobile app).
Address
For postal correspondence (if required by your circumstances), Osmosis’s terms list the corporate address as: Gulp AI Inc., 143 2nd St, San Francisco, CA 94015, United States. If sending internationally by post, you may consider certified mail (raccomandata A/R), although cancellations and refund requests are primarily handled electronically via account settings, support email or chat.