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I hereby notify you of my decision to terminate the contract relating to the Project Management Institute service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Project Management Institute: Easy Method
What is Project Management Institute
Overview
Project Management Institute (PMI) is a global professional association for project management that sets standards, offers certifications (such as PMP), provides training and events, and supports a network of local chapters. PMI operates internationally from its corporate office in the United States while local chapters and event partners administer many regional programs and meetings.
How to cancel Project Management Institute
- Prepare a written cancellation request that includes your full name, membership or registration number, event or course name, date(s), and preferred refund method. For major PMI programs (Global Summits and PMI Training) submit the request at least 30 days before the first day of the event. For chapter events follow the chapter-specific deadlines (see links below). For PMI corporate cancellations you can send written notice by registered mail (raccomandata A/R) to PMI’s corporate address (see Address section) or use the event/registration contact method shown on the event page. For chapter cancellations follow the chapter’s published method (email or their registration portal) - for example PMI‑CTT requires email cancellations at least 48 hours before the event.
What happens when you cancel
When PMI or a local chapter accepts a cancellation, access tied to the cancelled item (event attendance, training materials, online access) is normally revoked. Membership benefits that depend on an active membership will end when membership lapses or the membership fee is not refunded. Recertification or exam scheduling already completed may be subject to separate rules. Data retention and account records remain with PMI according to their privacy and record-keeping policies; cancelling does not automatically delete your account data unless you request account closure under PMI’s data policies.
Will I get a refund?
Refund eligibility depends on the program and the timing of your request. Global Summit and PMI Training registrations generally require written cancellation 30 or more days before the event to receive a refund; membership and chapter fees are explicitly stated as non‑refundable and non‑transferable. Chapter policies vary: PMI Toronto refunds in‑person cancellations made at least five business days prior minus a 30% administrative fee and fully refunds online cancellations made at least two business days prior; PMI Durham Highlands allows refunds before its posted deadlines minus administrative fees and processes refunds within about 30 days; PMI‑CTT requires cancellation at least 48 hours before an event to avoid being charged in full. No‑shows or late cancellations typically forfeit payment. There is no indication in PMI’s published policies of a universal 14‑day cooling‑off period.
Project Management Institute plans and pricing
| Plan | Price (approx CAD) | Period | Features |
|---|---|---|---|
| PMI Membership (annual, Canada) | CA$180.00 (approx) | Annual | Includes USD-based membership fee ($129) plus one-time application fee ($10), converted to CAD; grants member exam discounts, PMBOK access, etc. |
| PMP Exam (members, Canada) | CA$555.00 (approx) | One-time | Discounted exam fee for PMI members (USD 405), converted to CAD |
| PMP Exam (non-members, Canada) | CA$760.00 (approx) | One-time | Standard exam fee for non-members (USD 555), converted to CAD |
| PMP Renewal (members, Canada) | CA$82.00 (approx) | Every 3 years | Recertification fee for PMI members (USD 60), converted to CAD |
| PMP Renewal (non-members, Canada) | CA$205.00 (approx) | Every 3 years | Recertification fee for non-members (USD 150), converted to CAD |
Your consumer rights in Canada
PMI’s published cancellation and refund policies do not reference a statutory 14‑day cooling‑off period and explicitly state that membership and chapter fees are non‑refundable and non‑transferable. Canadian consumer protection laws vary by province and may provide specific rights in some circumstances (for example, certain distance or time-limited sales rules), but those statutory rights are not visible in PMI’s standard policy text. If you believe a policy conflicts with your provincial consumer protection statutes, check your local consumer protection office or seek independent legal advice to clarify applicable rights and remedies.
Customer experiences
Reviews show a mix of positive and negative experiences. Many users praise PMI’s Study Hall content, useful practice exams, smooth exam registration, prompt digital badge issuance, and competent instructors in Canadian training sessions. Conversely, some reviewers report issues with poorly worded or vague practice exam questions and find certain exam wording long or different from everyday project management terminology. These comments reflect variable experiences across training products and practice materials.
Documentation checklist
- Registration confirmation or invoice (print or PDF)
- Membership number or registration ID
- Written cancellation request stating reason, dates, and refund method
- Proof of posting/tracking if sending registered mail
- Receipt of payment (credit card or other transaction record)
Common mistakes
Frequent mistakes include missing the chapter or event-specific cancellation deadline (for example, submitting a request less than 30 days before a summit or training, or within 48 hours for PMI‑CTT events), sending cancellation to the wrong contact channel instead of the address or email required by the event, assuming membership or chapter fees are refundable, and failing to keep proof of mailing or confirmation emails. Example: a registrant who emails a general inquiry inbox instead of the event cancellation address may miss the deadline and forfeit a refund.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Registered mail to PMI corporate (formal cancellations) | Possible for training/summits if received ≥30 days before; membership fees non-refundable | Medium - must use tracked/registered mail and include full documentation |
| Online/event portal cancellation (PMI Training, Global Summit) | Refund possible if cancelled ≥30 days before; processed after event closure | Easy to Medium - straightforward if done within the deadline |
| Chapter/email cancellation (PMI Toronto / Durham / PMI‑CTT) | Varies - Toronto: in‑person ≥5 business days minus 30% fee, online ≥2 business days full refund; Durham: refunds before deadline minus admin fee; CTT: cancel ≥48 hours to avoid full charge | Medium - deadlines differ by chapter and require following their specified method |
After cancelling
After you submit a cancellation, retain proof of your cancellation request and any tracking information. Expect refund processing timelines to vary: some chapters (e.g., Durham Highlands) note processing within about 30 days and PMI training/summit refunds are processed after the event closes. If you do not receive acknowledgement or a refund within the stated time, follow up with the event contact or chapter. For official policies and to find event-specific contacts, see PMI’s event registration information and chapter policies:
PMI event and registration information
PMI Toronto cancellation and refund policy
Address
Send registered cancellations or formal written notices to:
Project Management Institute, Inc.
Fourteen Campus Boulevard
Newtown Square, PA 19073‑3299
USA