Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment
Cancel PROMOVA
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Promova service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Promova: Easy Method
What is Promova
Promova is a subscription-based language-learning service and mobile app that focuses on speaking practice, vocabulary building and short, interactive lessons. It offers free access tiers alongside Promova Premium plans that unlock full content, AI voice conversation features and additional learning materials.
How to cancel Promova
- App Store (iOS): On your iPhone or iPad go to Settings → tap your name → Subscriptions → select Promova → Cancel Subscription. Deleting the app does not cancel the subscription; access continues until the end of the current billing period.
- Google Play (Android): Open the Google Play app or visit play.google.com → My subscriptions → select Promova → Manage → Cancel Subscription → confirm. Deleting the app will not cancel the subscription; access remains until the end of the paid period.
- Web (direct purchase on promova.com): Log in to your Promova account on the website or mobile web → My profile → Payments & Subscriptions → find your subscription → click the three dots → Cancel subscription and complete the cancellation questionnaire. Access ends at the end of the current payment period.
What happens when you cancel
Cancelling a Promova subscription stops automatic renewals so you will not be charged again at the next billing cycle. Your paid access to premium features continues until the end of the current billing period; you retain access for the time you have already paid for.
Cancelling does not automatically delete your Promova account or learning data (progress, saved settings, etc.). Also, simply removing the app from your device does not cancel an active subscription - you must cancel through the store or your Promova account, depending on how you subscribed.
Will I get a refund?
Refund handling depends on how you purchased the subscription. If you bought directly through Promova’s website, you can request a refund by emailing refunds@promova.com. Purchases made through Apple App Store or Google Play are handled by those platforms, and you must request a refund from Apple or Google after cancelling via the platform.
Promova’s stated policy notes a 14‑day right of withdrawal for website purchases of digital content: you may withdraw within 14 days and the company must refund within 14 days of notification. Promova’s terms also state that, to the extent permitted by law, payments are non‑refundable and no credits are given for partial periods or unused services; however, applicable Canadian consumer-protection rules may provide additional rights.
Promova plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Promova Premium | US$13.49 | Weekly | Full access premium features |
| Weekly Promova Premium + trial | US$10.49 | Weekly (trial) | 7-day trial then full access |
| Monthly Premium | US$24.99 | Monthly | Full access premium features |
| Annual Promova Premium | US$111.99 | Annual | Full access premium features |
| Half-year Premium | US$74.99 | 6 months | Full access premium features |
| Learn English 12-months Plan | US$129.99 | Annual (English-only) | English course only |
Prices are shown in USD. App Store and Google Play may display regional pricing or convert to CAD at checkout based on your device/region and the platform's exchange rate.
Your consumer rights in Canada
Canadian consumers have protections under federal and provincial consumer-protection laws that can affect digital subscriptions. Promova’s policy referencing a 14‑day right of withdrawal for online digital purchases is consistent with many consumer-rights approaches: you may be entitled to a refund if you validly withdraw within the applicable period. Platform purchases (Apple or Google) are subject to each platform’s refund mechanisms rather than Promova’s direct refund process.
Promova’s “no refunds for partial periods” rule may apply, but local law can prevail. If you believe a merchant’s terms conflict with Canadian consumer-protection rules, you can raise the issue with Promova support and, if needed, your provincial consumer-protection office or a payment provider.
Customer experiences
Many users praise Promova for a user-friendly interface, bite-sized lessons, audio‑visual learning and realistic AI voice conversations that help build speaking confidence. Reviews highlight effective design and helpful practice features for shy learners.
Negative feedback centers on the onboarding and billing experience: some users reported that purported “free” trials converted to recurring paid subscriptions without clear disclosure, and there were complaints about unclear add-on charges (for example, paid PDFs) and perceived lack of transparency during sign-up. These reports make it important to check the exact offer terms before confirming a trial or purchase.
Documentation checklist
- Account email/username, subscription confirmation or receipt, transaction ID or order number, purchase date, payment method (last 4 digits), device type (iOS/Android) or "website", screenshots of the subscription page or billing statement, and any cancellation confirmations or error messages.
Common mistakes
Common errors include deleting the app and assuming the subscription is cancelled - removing the app does not stop billing. Another frequent mistake is cancelling the wrong account (e.g., multiple Apple IDs or Google accounts on the same device) or expecting a prorated refund after cancellation when the policy states access continues until period end and partial refunds are generally not provided.
Users also sometimes miss trial terms and are surprised when a trial transitions to a paid plan because they did not cancel before the trial’s end. Always keep a copy of confirmations and check which platform processed the payment before requesting a refund.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple; cancel in Settings then request refund via Apple support or reportaproblem.apple.com. | Easy - cancel through device Settings. |
| Google Play (Android) | Refunds handled by Google; cancel in Google Play → My subscriptions, then request refund through Google Play support or Google Play Help. | Easy - cancel via Google Play app or web. |
| Web (direct purchase) | Request refunds from Promova at refunds@promova.com; 14‑day withdrawal may apply for website purchases. | Easy - cancel in account settings on Promova’s website. |
After cancelling
After you cancel, save any confirmation messages or screenshots of the cancellation confirmation and monitor your bank or card statements for future charges. If you purchased on the website and want a refund or have questions, email refunds@promova.com. For platform purchases, follow Apple’s or Google’s refund procedures: Apple subscriptions and Google Play subscriptions.
If you need to log in to cancel or check subscription details, use the Promova account page: Promova account login. If you encounter problems, contact Promova support through their site contact page or the refund email above and include the documentation checklist items to speed resolution.
Address
Office 202, 2nd Floor, 15 Nafpliou Str., 3025 Limassol, Cyprus