Cancellation service N°1 in Norway
Contract number:
To the attention of:
Cancellation Department – Scrimba
Åsdalsveien 31C
1166 Oslo
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Scrimba service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Scrimba: Easy Method
What is Scrimba
Scrimba is an online learning platform focused on web development and related skills. It features interactive, in-browser screencast lessons (the “Scrim” editor), self-paced courses, community support, and paid Pro plans and bootcamps aimed at beginners and career changers.
How to cancel Scrimba
- Web (direct via Scrimba website): Sign in, go to your profile → Settings → Subscriptions, then click the “x” icon next to the subscription to cancel. See Scrimba’s guide: Manage subscription & billing.
- App Store (iOS): If your subscription was billed through Apple, cancel through your Apple ID: Settings → Subscriptions, or open the App Store → Account → Subscriptions. Apple manages App‑Store billing and cancellations. Apple support: Cancel or change subscriptions on iPhone or iPad.
- Google Play: If billed via Google Play, open the Play Store → Profile icon → Payments & subscriptions → Subscriptions → select Scrimba → Cancel subscription. Guidance on refunds and Play billing is handled by Google: see a general resource: Google Play / refunds info.
- If you prefer, you can also request cancellation or help by emailing help@scrimba.com. For postal requests, Scrimba's office is in Oslo (see Address section below).
What happens when you cancel
When you cancel a paid Scrimba subscription, billing stops for future renewal periods. For web purchases, access typically continues until the end of the paid billing period you already paid for; you retain access to content until that date. If your subscription was billed through Apple or Google, stopping billing requires cancelling through their interfaces and your access will follow their billing cycle rules. Scrimba may retain account data per its policies; certificates or progress already issued typically remain visible in your account, but you will lose access to Pro‑only content once the paid period ends.
Will I get a refund?
For web purchases made directly with Scrimba, full refunds are available if requested within 7 days of the initial purchase and are limited to one refund per account. Renewals and prorated refunds are not normally offered. The Bootcamp (special program) advertises a 14‑day money‑back guarantee and allows cancellation anytime. If you purchased through the App Store or Google Play, refunds are handled by Apple or Google under their policies and must be requested through their “Report a Problem” or refund mechanisms rather than directly through Scrimba. If you believe Scrimba’s stated terms conflict with local consumer rights, see the Canadian rights section below for options.
Scrimba plans and pricing
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Pro (Monthly) | approx. C$52.00 per month | Monthly | Full access to Pro courses, interactive community, certificates, challenges |
| Pro (Annual) | approx. C$244.40 per year (~C$20.37/month) | Annual | Same as monthly, but at significant discount |
Your consumer rights in Canada
Canadian consumers generally have stronger protections for online purchases than some merchant policies. A common benchmark is a 30‑day “cooling‑off” period for online purchases of goods and certain services, though digital content rules and provincial differences can create exceptions. Scrimba’s 7‑day refund window for web purchases may be narrower than some Canadian standards; however, digital goods sometimes have different rules and each case can vary by province and circumstances. If you cannot get a refund from Scrimba or an app store, you can pursue a dispute through your credit card issuer (chargeback) or contact provincial consumer protection agencies. App‑store and Google‑Play purchases fall under Apple’s and Google’s refund procedures (their time windows can differ, e.g. Apple’s policies accessible via Apple Support).
Customer experiences
User feedback is mixed. Many learners praise Scrimba’s interactive in‑browser editor and beginner‑friendly teaching style, and some report responsive, helpful customer support. On the other hand, complaints include unexpected automatic renewal charges after long inactivity, confusing or hard‑to‑find cancellation flows on older site versions, and perceptions of pricing being high for advanced learners. These mixed reviews suggest that while the platform is effective for many beginners, careful attention to billing sources and cancellation steps is important.
Documentation checklist
- Purchase receipt or order confirmation email (include date and order ID if available).
- Account email address used for Scrimba and screenshots of subscription status in Settings.
- Payment method details (last 4 digits of card) and bank/statement line showing the charge.
- If purchased via Apple/Google, App Store / Google Play receipt or screenshot (Report a Problem page if already used).
- Screenshot or copy of the cancellation attempt and any confirmation messages or support correspondence.
Common mistakes
A frequent error is trying to cancel directly on Scrimba when the subscription was billed through Apple or Google - those must be cancelled through the App Store or Play Store. Users also sometimes cancel the wrong account (multiple emails), miss the renewal date and assume cancellation was immediate, or assume automatic prorated refunds are available. Another common mistake is not saving confirmation emails or screenshots after cancelling; without them it’s harder to dispute renewal charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Scrimba direct) | Possible - full refund if requested within 7 days of initial purchase; renewals generally not refunded | Low - cancel in Settings → Subscriptions |
| App Store (iOS) | Handled by Apple - request via Apple’s Report a Problem; subject to Apple's timeframe and policy | Medium - must use Apple’s account/subscriptions interface |
| Google Play | Handled by Google - request via Google Play’s refund/report process; subject to Google policies | Medium - must use Google Play account/subscriptions interface |
After cancelling
Keep the cancellation confirmation and any related emails or screenshots. If you need help or want to request a refund for a direct web purchase within the stated window, start with Scrimba’s support center: How do I get a refund? and Manage subscription & billing. For Bootcamp refund or cancellation details refer to the Bootcamp page: Scrimba Bootcamp. If you were billed via Apple or Google, use Apple Support (iOS subscriptions) or Google Play’s support/refund process (see general guidance: Google/Apple refund steps).
Address
Scrimba (head office): Åsdalsveien 31C, 1166 Oslo, Norway. If you prefer a mailed request, send a dated, signed cancellation letter with your account email and order details and keep proof of delivery. You can also email help@scrimba.com for support and confirmation.