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Skillshare

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Sender
How to Cancel Skillshare | Postclic
Skillshare
215 Park Avenue South, 11th Floor
10003 New York United States
teamhelp@skillshare.com
Cancellation of Skillshare contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Skillshare service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Skillshare
215 Park Avenue South, 11th Floor
10003 New York , United States
teamhelp@skillshare.com
REF/2025GRHS4

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Cancellation Skillshare: Easy Method

What is Skillshare

Skillshare is an online learning platform focused on creative and practical skills, offering video-based classes across topics such as design, illustration, photography, business, and more. Membership gives access to the class library, community features, and offline viewing depending on the plan.

How to cancel Skillshare

  • Web (credit card or PayPal): Log into your Skillshare account on the website, go to Membership & Payments, and click Cancel membership. Your access will continue until the end of the paid billing period. For detailed steps see Skillshare help - cancel membership.
  • Apple App Store (iOS): Skillshare cannot cancel in-app subscriptions purchased through Apple. Open your iOS device Settings or the App Store, view your subscriptions under your Apple ID, and cancel Skillshare there. See Skillshare help - app subscriptions for guidance.
  • Google Play (Android): Skillshare cannot cancel Android in-app subscriptions. Open the Google Play Store, go to Subscriptions under your account, find Skillshare, and cancel. See Skillshare help - app subscriptions.
  • Important: Uninstalling the app does not cancel your subscription. You must complete the cancellation through the web account or the app store used for purchase to avoid future charges. See Skillshare help - uninstalling does not cancel.

What happens when you cancel

When you cancel a web subscription, the membership will stop auto-renewing but your paid access remains active until the end of the current billing period. For app-store subscriptions, cancellation through Apple or Google Play prevents future renewals according to their billing cycles. Skillshare may retain your account information and course progress according to its privacy and account policies; consult Skillshare’s account and privacy documentation for details on data retention and deletion.

Will I get a refund?

Refund eligibility depends on how and when you signed up. If you signed up with a 7-day free trial and were charged, you may be eligible for a refund if you contact Skillshare within 48 hours of the charge. Payments made after 14-day (or longer) trials are not eligible for refunds, and refunds are not offered for membership renewals. Skillshare generally limits refunds to one per customer unless local law requires otherwise. For SEPA direct debit subscriptions, a refund can be requested up to 8 weeks after the initial payment. Purchases made through Apple or Google Play are refunded through those app stores, not directly by Skillshare. For full details see Skillshare refund policies.

Skillshare plans and pricing

Plan Price (CAD) Period Features
Annual Premium (Web) C$132.00 Annual Unlimited access to all classes, offline viewing, community features
Monthly Premium (via iOS App Store) C$20.49 Monthly Same as Premium membership, charged via Apple ID
Annual Premium (via iOS App Store) C$139.99 Annual Same as Premium membership, charged via Apple ID

Note: Web annual pricing displays in CAD (C$132/year). iOS App Store shows local in-app purchase pricing (approx. C$20.49/month or C$139.99/year). Mobile (Android) pricing in CAD is not confirmed here and may vary by region.

Your consumer rights in Canada

In Canada there is no universal statutory cooling-off period that automatically applies to all digital subscription services. Your right to a refund is governed primarily by Skillshare’s published refund policy and any applicable terms of sale. For subscriptions purchased through Apple or Google Play, refunds and consumer protection are handled according to Apple’s and Google’s local policies; Skillshare directs users to seek refunds through those platforms. Skillshare’s policy limiting refunds to one per customer may be superseded if Canadian law provides broader rights.

Customer experiences

Many users praise Skillshare for its user-friendly interface, broad range of creative classes, and inspirational instructors. Positive feedback commonly highlights the variety of topics and the practical value of many courses. On the other hand, negative experiences often relate to billing confusion, unclear notifications about auto-renewals, and frustrations with certain interface elements such as navigation, the video player, and subtitle handling. Some users also express frustration when app-store subscriptions don’t sync neatly with web access or when they must contact the app store for refunds.

Documentation checklist

  • Account email and login details (do not share passwords publicly)
  • Proof of purchase or receipt (credit card/PayPal statement or app store receipt)
  • Date and time of charge (important for 48-hour refund window)
  • Platform used to subscribe (Web, Apple App Store, or Google Play)
  • Any correspondence with Skillshare support or app store support

Common mistakes

Common mistakes include assuming that deleting or uninstalling the Skillshare app cancels the subscription - this does not stop renewals. Another frequent error is attempting to cancel a subscription on the Skillshare website when the subscription was purchased via the Apple App Store or Google Play; those must be cancelled through the respective app store accounts. Users also often miss the narrow refund windows (for example, the 48-hour window after a charge following a 7-day trial) and expect refunds for renewals that Skillshare’s policy excludes.

Comparative recap

Method Refund Difficulty
Web (credit card / PayPal) Possible in limited cases (e.g., charged after 7-day trial if contacted within 48 hours). No refunds on renewals; SEPA refunds up to 8 weeks; one refund per customer generally. Low - Moderate: cancel via account settings; refund requests are time-limited and subject to policy.
Apple App Store (iOS) Refunds handled by Apple. Skillshare cannot issue refunds for App Store purchases. Moderate - High: must use Apple’s subscription management and support/refund process.
Google Play (Android) Refunds handled by Google Play. Skillshare cannot issue refunds for Google Play purchases. Moderate - High: must use Google Play Store subscription management and refund process.

After cancelling

After you cancel, verify in your Skillshare account or your Apple/Google subscription settings that auto-renewal is turned off and note the date your paid access will end. If you believe a refund is due, contact Skillshare support promptly (within the applicable time window) or contact Apple/Google for in-app purchases. Helpful resources: Skillshare’s cancellation article (How do I cancel my Skillshare membership?), refund policies (Refund policies), and app-specific cancellation guidance (Cancel if signed up through the app).

Address

For formal notices or mailed correspondence (recommended for legal or formal cancellation notices like registered mail), you can send to:

Skillshare, Inc. Attn: Platform Operations Department, 215 Park Avenue South, 11th Floor, New York, NY 10003, United States

FAQ

To cancel your Skillshare subscription via the Apple App Store, open your iOS device Settings or the App Store, view your subscriptions under your Apple ID, and cancel Skillshare there. Remember to keep proof of cancellation.

Refund eligibility depends on your subscription type. If you were charged after a 7-day free trial, you may be eligible for a refund if you contact Skillshare within 48 hours. For other payments, refunds are not typically available.

Yes, you can cancel your Skillshare subscription at any time. After cancellation, your membership will stop auto-renewing, but you'll retain access until the end of the current billing period.

If you signed up for Skillshare through the Google Play Store, you need to open the Google Play Store, go to Subscriptions under your account, find Skillshare, and cancel it there. Keep proof of your cancellation.

Skillshare offers several plans: Annual Premium (Web) for C$132.00 annually, Monthly Premium (via iOS App Store) for C$20.49 monthly, and Annual Premium (via iOS App Store) for C$139.99 annually. Check your plan details before cancellation.