Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment
Cancel TOP HAT
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Top Hat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Top Hat: Easy Method
What is Top Hat
Top Hat is an education platform used by instructors and students for interactive classroom activities, assessments, and course content delivery. Institutions or individual instructors provide access, and students typically purchase a license or access key to use Top Hat for a term, year, or lifetime access depending on the option offered by their institution or bookstore.
How to cancel Top Hat
- If you are within the 14‑day free trial or within 14 days after payment (the Refund Period), request cancellation following Top Hat’s Refund Process: deregister from the course (this triggers cancellation) and submit your refund request through the method indicated on Top Hat’s website or support pages; if you purchased directly on Top Hat’s website, request the refund from Top Hat; if you purchased via a campus bookstore access key, contact the bookstore for any refunds.
- If you prefer postal confirmation, send a written cancellation request to Top Hat’s Canadian office (see Address section) via registered mail with return receipt for proof of delivery.
- If your purchase was made through an app platform (App Store or Google Play), consult that store’s refund/cancellation procedures because Top Hat’s documentation does not specify store-based cancellation steps.
What happens when you cancel
Cancellation requires deregistration from the course; once deregistered, you will lose access under that license and all associated records in Top Hat (including grades) will be permanently deleted. If you cancel during the trial or Refund Period and meet Top Hat’s conditions, your purchase can be refunded; after the Refund Period ends, Top Hat’s policy indicates no further refunds are available. If you used a bookstore access key, cancellation and refunds are handled by the bookstore and not directly by Top Hat.
Will I get a refund?
Top Hat provides a 14‑day free trial and a 14‑day refund period beginning after payment. If you cancel within either window and meet Top Hat’s refund requirements, you are entitled to a refund. Refunds are only available for purchases made directly through Top Hat’s website - purchases made via campus bookstore access keys must be handled through the bookstore. Refund requests processed by Top Hat are typically handled within approximately three to five business days, though it can take an additional 10 - 15 business days for funds to appear in your account. Reports from users indicate refunds requested after the 14‑day window are unlikely to be granted.
Top Hat plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| One Term (4 months) | C$20 | One Term | Platform access per term (institution-specific pricing via Dalhousie University bookstore) |
| Annual (12 months) | C$30 | Annual | Platform access per year (institution-specific pricing via Dalhousie University bookstore) |
| Lifetime | C$60 | Lifetime | Platform access lifetime (institution-specific pricing via Dalhousie University bookstore) |
Note: Top Hat’s official site lists prices in USD and does not show CAD conversions. The Canadian prices above reflect Dalhousie University bookstore offerings and may differ across institutions.
Your consumer rights in Canada
Under Ontario and Canadian consumer-protection principles for digital content, purchasers often have a statutory right of withdrawal or limited cancellation window for digital goods; Top Hat’s 14‑day trial and 14‑day refund period align with common consumer protections for digital purchases. If you bought through the Apple App Store or Google Play, those platform purchases are subject to the app stores’ refund and withdrawal rules, which may differ from Top Hat’s policies - Top Hat’s terms generally do not override the App Store or Play Store processes, so consult the relevant store for refunds made through those channels.
Customer experiences
Reviews are mixed. Educators on review sites often describe Top Hat as intuitive and flexible, and commend an active development team and regular updates. Some students find the platform easy to use and helpful for in-class learning. Negative feedback includes issues with handling mathematical notation and LaTeX, and concerns that the pricing model can be inefficient when licenses are purchased for longer periods than actually needed. Users also report that refunds are time-sensitive - requests submitted after the refund window are unlikely to succeed.
Documentation checklist
- Purchase confirmation or receipt (showing date and purchase method)
- Order number or license/access key
- Course deregistration confirmation or evidence you removed the license
- Any correspondence with Top Hat or your bookstore about the purchase
- If sending by post: a copy of your written cancellation and proof of registered-mail delivery (return receipt)
Common mistakes
Common errors include waiting past the 14‑day refund window before requesting a refund, trying to get a refund from Top Hat when the purchase was made via a campus bookstore (bookstore purchases must be handled through the bookstore), and failing to deregister from the course (deregistration is required to complete cancellation). Another frequent mistake is assuming app store purchases will be refunded using Top Hat’s processes - App Store and Google Play purchases follow those platforms’ rules, not Top Hat’s direct-refund process.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Purchase directly via Top Hat website | Refund possible if requested within 14‑day trial or 14 days after payment; processed in ~3 - 5 business days, funds may take 10 - 15 business days to appear | Low to Medium |
| Purchase via campus bookstore access key | Refunds handled by the bookstore; Top Hat does not process bookstore refunds | Medium to High |
| Purchase via App Store or Google Play | Subject to the platform’s refund policies; Top Hat’s own refund policy may not apply | Medium (use store-specific refund process) |
After cancelling
After you cancel, confirm you have been deregistered and keep copies of any confirmation messages or return‑receipt proofs. If you expect a refund and do not see it within the stated processing window, contact Top Hat support with your purchase details and proof of the refund request. For bookstore purchases, contact the bookstore directly. For app-store purchases, follow the refund request steps on the App Store or Google Play support pages. Helpful links: Top Hat user agreement and refund info, third‑party guides, and app‑store support pages (links below).
Address
Top Hat 151 Bloor Street West Suite 200 Toronto, Ontario M5S 1S4 Canada
For postal cancellation requests, send a written cancellation letter to the above address and, if possible, use registered mail with return receipt (raccomandata A/R) or your country’s equivalent to obtain proof of delivery.
Helpful links: Top Hat User Agreement, Subscribed.fyi: How to cancel Top Hat, Apple: Request a refund for apps and media, Google Play: Request a refund, Capterra: Top Hat reviews, Reddit: user report about Top Hat refunds.