Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Bisecthosting
2921 W 38th Avenue Suite 308
80211 Denver
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Bisecthosting service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Bisecthosting: Easy Method
What is Bisecthosting
BisectHosting is a commercial hosting provider primarily known for game and Minecraft server hosting, plus shared web hosting, VPS, and dedicated server plans. They offer online account management, automated billing, and customer support for provisioning, management, and technical issues.
How to cancel Bisecthosting
- Web (direct via BisectHosting billing panel): Log in to your BisectHosting billing panel → Services → choose the active server/service → click Cancel → select a reason and choose a cancellation type (‘Immediate’ - within 24 hours, or ‘End of Billing Period’) → confirm. Note that cancelling a server will permanently delete its data; BisectHosting sometimes offers a limited window to resume service after cancellation.
- App Store (iOS) subscriptions: If you purchased via Apple’s App Store, BisectHosting cannot cancel on your behalf. Open the iOS Settings app → tap your name → Subscriptions → select the BisectHosting subscription → Cancel Subscription. Refunds and subscription management for App Store purchases are handled by Apple.
- Google Play (Android) subscriptions: If you subscribed through Google Play, cancel through the Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions → select the subscription → Cancel. Google handles cancellations and refund requests for Play purchases.
What happens when you cancel
When you cancel a BisectHosting service you will either stop future renewals (if you selected “End of Billing Period”) or have the service suspended/removed within the immediate cancellation window (typically within 24 hours) if you chose “Immediate.” Access to the service, files and backups can be removed or permanently deleted depending on the service type and the chosen cancellation timing. If you cancel before an auto-renew is processed, you will generally avoid future charges; if you cancel after a renewal charge posts, refund eligibility follows their refund policy.
Will I get a refund?
BisectHosting offers a 3‑day money‑back guarantee for new customers or new service types: you may request a full refund within 72 hours (3 days) of activation by contacting support. For renewals, they state a full refund if requested within 1 day of renewal, a 50% refund if requested within 3 days, and no refund after that period. After three days from a purchase or renewal, refunds are generally not granted or are issued only at BisectHosting’s discretion or where required by law. Certain items are non‑refundable: domain registrations, setup fees and other add‑ons (modpack installs, custom configurations), gift cards/credits, and PaysafeCard payments. The help documentation reiterates that refunds are only available if canceled within three days of order placement unless an exception applies.
Bisecthosting plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Web Hosting Package 1 (Shared) | CA$4.09 | Monthly | 2 GB space, cPanel hosting for 1 site |
| Web Hosting Package 2 (Shared) | CA$6.83 | Monthly | 5 GB space, cPanel hosting for 1 site |
| Web Hosting Package 3 (Shared) | CA$10.93 | Monthly | 10 GB space, cPanel hosting for 1 site |
| VPS - 1 GB | CA$5.47 | Monthly | 1 GB RAM, 10 GB storage |
| VPS - 2 GB | CA$10.95 | Monthly | 2 GB RAM, 20 GB storage |
| VPS - 8 GB | CA$43.78 | Monthly | 8 GB RAM, 80 GB storage |
| VPS - 32 GB | CA$175.12 | Monthly | 32 GB RAM, 160 GB storage |
| Dedicated - Ryzen 3700X | CA$149.13 | Monthly | 64 GB RAM, Ryzen 3700X |
| Dedicated - Ryzen 3800X | CA$162.81 | Monthly | 64 GB RAM, Ryzen 3800X |
| Dedicated - Ryzen 5800X | CA$231.22 | Monthly | 128 GB RAM, Ryzen 5800X |
| Minecraft Server Hosting 2 GB | CA$8.20 | Monthly | 2 GB RAM, Unlimited bandwidth |
| Bedrock Server Hosting 2 GB | CA$8.20 | Monthly | 2 GB RAM, Unlimited bandwidth |
| Minecraft Server Hosting 4 GB | CA$16.40 | Monthly | 4 GB RAM, Unlimited bandwidth |
| Bedrock Server Hosting 4 GB | CA$16.40 | Monthly | 4 GB RAM, Unlimited bandwidth |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial laws that can override a provider’s stated refund policies in certain circumstances. If a service is defective, misrepresented, or fails to deliver the advertised functionality, provincial consumer protection statutes and federal rules (including the Competition Act and related regulations) may provide remedies such as refunds, repairs, or other compensation. These rights can apply even if a vendor’s help center claims “no refunds” after an initial window.
Customer experiences
Public reviews of BisectHosting are mixed. Positive feedback highlights responsive and knowledgeable support, fast issue resolution, stable servers, and a user‑friendly control panel. Independent review sites have noted strong uptime and performance. Negative reports include individual cases of poor performance on specific dedicated servers, disputes over refunds, and occasional difficulties cancelling accounts or accessing customer support. As with many providers, experiences vary by plan, location, and the nature of the issue.
Documentation checklist
- Order confirmation and invoice showing activation date and payment method
- Service details (service ID, server IP, plan name) and screenshots of control panel status
- All correspondence with BisectHosting support (emails, ticket numbers, dates and times)
- Payment receipts (credit card, PayPal, App Store, Google Play receipts)
- Screenshots or logs demonstrating the problem (errors, performance measurements)
- Cancellation confirmation or ticket number and any automated messages
Common mistakes
Avoid assuming one cancellation method covers all purchases: subscriptions bought through Apple or Google must be cancelled with those platforms, not via the BisectHosting billing panel. Another common error is not backing up data before cancelling - immediate cancellations can result in permanent data loss. Customers sometimes miss refund windows (the initial 72 hours or the shorter renewal windows) and then assume a refund is possible, or they fail to document issues when requesting a refund or filing a dispute. Finally, relying solely on chat or verbal promises without ticket numbers can make escalation and formal complaints harder.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (BisectHosting billing panel) | Possible: full refund if within 72 hours for new services; renewal refunds: full < 1 day, 50% within 3 days, none after; discretionary exceptions | Low - Medium (straightforward UI, but policy limits and documentation needed) |
| App Store (iOS) | Refunds handled by Apple; BisectHosting cannot cancel for you | Low (managed via Apple account/subscriptions; refund request through Apple) |
| Google Play (Android) | Refunds handled by Google Play; BisectHosting cannot cancel for you | Low (managed via Play Store subscriptions; refund request through Google) |
After cancelling
After you cancel, keep copies of the cancellation confirmation and any ticket numbers. If you believe a refund is due but not granted, contact BisectHosting support first and escalate if necessary. For App Store or Google Play purchases, use Apple or Google’s refund procedures. If you are in Canada and the provider will not resolve a valid complaint, document the issue and consider disputing the charge via your payment provider or filing a complaint with your provincial consumer protection office or the federal Competition Bureau.
Helpful links: BisectHosting Support, Manage Apple Subscriptions, Manage Google Play Subscriptions, Government of Canada - Consumer Protection, Competition Bureau of Canada.
Address
Send a cancellation letter by certified mail (to create a formal paper trail). Mark the envelope clearly as “Cancellation Notice.” Postal tracking and a return receipt are recommended.
BisectHosting
2921 W 38th Avenue Suite 308
Denver, CO 80211
United States